This position works closely with the Enterprise Infrastructure Engineer, Assistant Director of Enterprise Infrastructure, applications team, cybersecurity vendors, school leadership, clinical departments, and other IS&T staff to troubleshoot technology issues, deploy new technology, manage endpoint configurations, and support Matheny's technology modernization initiatives. The Endpoint Support Specialist serves as a key technical resource for end-user computing and is responsible for ensuring that endpoint devices are reliable, secure, properly configured, and available to support clinical care, education, residential services, and business operations.