Working with teams across the organization (Marketing, Sales & Services, Destination Management, and Operations), this role leads and contributes to a range of insights activities, including maintaining dashboards and reporting, preparing and structuring datasets for analysis, supporting research initiatives, and guiding the collection and synthesis of feedback from visitors, partners, and stakeholders. As unapologetic promoters of Cleveland, Destination Cleveland’s team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland’s diversity, creativity, and contagious passion.