The Installation Technician works directly with customers to deliver a positive service experience, identify and communicate project risks or delays, document installation and service activities, and provide feedback that contributes to the continuous improvement of Fives products, processes, and customer support operations. The role requires a strong understanding of mechanical, electrical, and CNC systems and performs assignments based on verbal or written direction from the Installation Manager, Service Coordinator/Specialist, engineering documentation, assembly drawings, electrical schematics, and other technical resources.