Regional Operations Manager - Mid-Atlantic Guardian Service Industries IncRegional Operations Manager - Mid-AtlanticWashington, DC$63,000–$68,000 / yearPosition Overview: We are seeking candidates to join a passionate and dedicated team to add tremendous value as a dynamic Regional Operations Manager to oversee a portfolio of luxury concierge sites located in Washington, DC, Maryland, and Virginia. A minimum of 2 years' experience in hospitality, luxury residential services, hotel front desk management, security operations management, or property management is preferred.
Guest Experience Manager Salamander Hospitality LLCGuest Experience ManagerWashington, DCThe Guest Experience Manager ensures luxury experiences for our guests by driving excellence in concierge services, care and coordination of needs related to VIPs, providing delightful experiences in the name of warm, generous, elevated service, and managing service recovery throughout the hotel. Act as the primary point of accountability for VIP guests-proactively engaging during the stay, resolving concerns immediately, and ensuring seamless communication across departments to protect and enhance the guest experience.
Director Of Rooms Lore GroupDirector Of RoomsDistrict of ColumbiaRiggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. This role will oversee the Front Office, Housekeeping, Concierge, and related departments, working closely with their team to create a seamless and unforgettable guest experience.
Front Desk Attendant Beyond GradFront Desk AttendantWashingtonlearn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes, and transportation options; meet key contacts and other employees; receive computer training on company systems; receive an orientation to the local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. The Front Desk Supervisor serves as a leader and role model by promoting service excellence, maintaining operational accuracy, managing reservations and guest accounts, and fostering positive guest relationships that drive satisfaction and loyalty.
Lobby Host (Front Desk Agent) - Arlo Hotels Arlo DCLobby Host (Front Desk Agent) - Arlo HotelsWashington, District of ColumbiaThe Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment.
1400 M Street NW, WASHINGTON, 20005 Beyond Grad1400 M Street NW, WASHINGTON, 20005Gulph Mills, US_PADepartment: Rooms Division Position: Front Desk Supervisor Duration: 3 months Job Description: You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings. Department: Rooms Division Position: Concierge Duration: 5 months Job Description: You will learn responsibilities of concierge and guest services staff; learn to answer questions and make reservations for various services; learn to keep accurate records of arrangements made; assist answering questions and/or give directions to hotel facilities; learn to coordinate activity reports to track reservation bookings; introduce guests to property and guest rooms and assist with the coordination of luggage delivery; maintain current information and materials regarding hotel facilities and services, local restaurants and attractions; maintain a current resume book related to conventions, meetings, and special events.
NewAssistant Room Operations Manager Marriott International IncAssistant Room Operations ManagerCollege Park, MD2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Luxury Travel Designer, Chase Travel JPMorgan Chase & CoLuxury Travel Designer, Chase TravelWashington, DCBuilds and manages bespoke itineraries encompassing private/commercial air, accommodations (hotels, resorts, villas, residences), yachts, luxury cruises, ground transportation, private tours, dining, entertainment, and personal staffing (private chefs, childcare, beauty specialists). This isn''t booking trips; it''s architecting seamless, once-in-a-lifetime moments - a private villa on a Greek island with a Michelin-starred chef, a last-minute jet to see the Northern Lights, or a multi-generational family journey across three continents.
FLEX OSR Rooms Operations Manager (US & Canada) Marriott International IncFLEX OSR Rooms Operations Manager (US & Canada)Bethesda, MD2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the guest services, front desk, housekeeping, or related professional area and 2 years hotel leadership experience. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewBell Captain HHM HospitalityBell CaptainWashington, DCEvaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals and ensuring sufficient staffing to meet daily business demands. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
PRN Patient Experience Associate/Care Coordinator LHV Newco LLCPRN Patient Experience Associate/Care CoordinatorWoodlawn, MDBy completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all our patients'' healthcare needs, and partners with Medicare Advantage plans that fully cover primary care.
House Attendant Kimpton HotelsHouse AttendantWashington, DCSome of your responsibilities include: Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
Bellman Riggs Washington DCBellmanDistrict of Columbia, District of Columbia$17–$19 / hourRiggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank.
Bell Person HHM HospitalityBell PersonWashington, DCGreet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager.
Valet/Bell Person Sonesta Great Bay Beach Resort & CasinoValet/Bell PersonWashington, DC$16–$19.50 / yearAn epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
Management Trainee - Rooms Division B. F. Saul Company Hospitality GroupManagement Trainee - Rooms DivisionWashington, DC$19–$20.70 / hourFurther tasks include but are not limited to the following; acting as the main contact for guests and other hotel departments in the absence of the Duty Manager, ensuring efficient guest check in and check out, ensuring FD and PBX follows established policies and procedures, ensuring that guest complaints and problems are resolved satisfactory and in a timely fashion, guiding and training of new hires at the FD and PBX, assisting Front Office Manager in various projects (including but not limited to Payroll, Valet Parking, Scheduling, Recruitment, Training), reviewing arrivals and departure reports, checking all VIP and special requests reservations, block their rooms accordingly and communicate with related departments to ensure highest guest satisfaction attainable, reviewing of daily room availability, checking status of departures, relaying all pertinent information to fellow management trainees in the department as well as the Duty Manager and the following shifts team members. Tasks and duties include but are not limited to answering reservation calls, telephone etiquette, reservation procedures, group booking processes, credit policies, room forecasts, yield management strategies, travel agent bookings, revenue reporting systems, transient sales procedures, room allocation strategies, and selling and negotiation techniques.
Cook - Full Time - Holiday Inn National Airport $19/hr B. F. Saul Company Hospitality GroupCook - Full Time - Holiday Inn National Airport $19/hrArlington, VASaul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue. Requires ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the shift.
Cook - Full Time - Crowne Plaza Crystal City $19/hr B. F. Saul Company Hospitality GroupCook - Full Time - Crowne Plaza Crystal City $19/hrArlington, VASaul Company Hospitality Group procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue. Requires ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the shift.
New["Front Desk Agent","Front Desk Agent"] Ogden CAP Properties["Front Desk Agent","Front Desk Agent"]WashingtonThe Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Forbes Travel + Leisure Magazine. Handles all incoming calls and is responsible for guest room reservations, room service orders, and booking restaurant reservations.
Assistant Front Desk Manager Marriott International IncAssistant Front Desk ManagerWashington, DCUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.