Demonstrated positive and helpful attitude toward both internal and external customers; Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors; Experience in managing people in a goal setting environment where compensation was goal driven with multiple product sales; Good computer skills; and, Excellent customer service skills. Maintains thorough knowledge of bank regulatory requirements included, but not limited to, Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy and Information Security; Maintains proficiency in bank products and services such as internet banking, bill pay, mobile banking, mobile deposits, card valet and other customer products; Actively participates in business development opportunities (e.g.