Service Desk Technician Trillion Technology SolutionsService Desk TechnicianWashington, DCFull timeProactive VIP client interface experience and deliverable documentation developmentStaff interface and asset coordination experienceExperience supporting DFC or similar IT organization preferredStrong customer asset support skillsStrong written and verbal communications skillsKnowledge of the ServiceNow ticketing systemExperience with ITIL best practicesKnowledge working with and supporting the following products and tools:Manage and maintain the overall IT infrastructure at the system engineering and day-to-day trouble ticket resolution levelsExposure and understanding of network tools and techniques such as switches, VPNs, routhers and releated WiFi connectivityMicrosoft ExchangeAnti-Virus Software (i.e., Microsoft System Center Endpoint Protection)Microsoft Distributed File System (DFS)Enterprise Mobile Devices (i.e., Apple and Android Devices)Mobile phone management tools/MDM (i.e., InTune)Mobile Device startup and client configuration/Apple iPhone experinece preferredDesktop and Tablet image development, control and deployment; tracking and deploying/troubleshooting system upgradesMicrosoft Active Directory (AD)Microsoft Domain Name Services (DNS)Microsoft Dynamic Host Configuration Protocol (DHCP)Smart Card AuthenticationVirtual Private Network (VPN)/WIFI support for remote and in-office clientsEnterprise Full Disk Encryption (i.e., Checkpoint Full Disk Encryption or similar)Enterprise Communication Services (i.e., TEAMs for Business)Microsoft SharePoint end-users supportMicrosoft Windows 10. Experience developing and managing ITIL process-based asset management in the system engineering process improvement environment and use of an automated ticketing system such as ServiceNow for a remote VIP office client based IT problem ticket/system issues resolutionExtensive VIP support at Level II for client activities within requiring system engineering analysis within the IT infrastructure and resolution of basic and advanced Service Desk tickets.
Configuration Manager (Intermediate) North StoneConfiguration Manager (Intermediate)Quantico, VirginiaCollaborate with system and network engineers to support configuration and change-related engineering activities, conduct configuration audits and compliance reviews, and promote best practices for version control, release management, disaster recovery, and operational continuity. Manage the end-to-end change management process by receiving, assessing, documenting, and tracking Requests for Change (RFCs), including impact analysis, risk assessment, testing requirements, implementation planning, and rollback procedures to minimize operational risk.
Windows Engineering Manager Fannie Mae CorpWindows Engineering ManagerReston, VAThe Windows Engineering Manager serves as a trusted advisor to Digital Workplace leadership, balancing strategic planning with operational execution to ensure enterprise endpoint services deliver a secure, productive, and consistent user experience. They establish priorities, remove barriers, develop talent, and ensure successful delivery of strategic initiatives including operating system upgrades, endpoint management modernization, automation, and device lifecycle programs.
Oracle Solutions Architect Manager (EBS 12.2.12) Sparks GroupOracle Solutions Architect Manager (EBS 12.2.12)Washington, DC$125–$140 / hourThis role is central to ERP modernization, system integration (including OCI/OIC), and enterprise architecture alignment, similar to the themes discussed in the USAC ERP Modernization Instance Plan/Hosting Plan and Configuration Management Plan Walkthrough. The role manages architects, leads solution design reviews, and partners closely with business and IT leadership to ensure scalable, secure, and compliant EBS capabilities.
Program Manager ExpressionProgram ManagerWashington, DCExpression is looking for an experienced Program Manager to lead the execution of the Joint Planning and Execution Services (JPES) and Joint Capabilities Requirements Manager (JCRM) Sustainment Program supporting the Defense Information Systems Agency (DISA) Global Force Management (GFM) Program Management Office (PMO). The PM is responsible for overall contract execution, cost, schedule, technical performance, staffing, quality, and customer satisfaction while leading a high-performing Agile organization responsible for software sustainment, infrastructure operations, cybersecurity, system administration, DevSecOps, and Tier III support.
IT Operations Manager AMERICAN SYSTEMSIT Operations ManagerArlington, VirginiaFull timeThe role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
Momentum Technical Lead Functional Transformation Manager DeloitteMomentum Technical Lead Functional Transformation ManagerRosslyn, VA$151,500–$252,500 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Knowledge Manager (Knowledge Management Analyst, Senior) Redwire SpaceKnowledge Manager (Knowledge Management Analyst, Senior)Chantilly, Virginia$120,000–$140,000 / yearThis role serves as the Knowledge Manager, acting in an Enterprise-wide position to lead the structured organization of information, particularly documentation, to ensure its consistency and alignment across business units regarding how information is categorized, maintained and accessed. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Implementation Manager AirImplementation ManagerArlington, VirginiaYou will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal.
IT Manager Heven AeroTechIT ManagerSterling, VA$125,000–$170,000 / yearThis is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and the security and compliance posture expected of a defense contractor — including HEVEN's path to CMMC Level 2. The IT Manager serves as the internal owner of our Microsoft 365 environment, identity and access management, endpoint fleet, and IT vendor relationships. The IT Manager works closely with HEVEN's external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who directs those partners, holds them accountable to agreed service levels, and keeps HEVEN's requirements — especially security and compliance — front and center.
Senior Configuration Analyst MaximusSenior Configuration AnalystTysons, VARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Business Operations Manager TS/SCI FSP TENICA and Associates LLCBusiness Operations Manager TS/SCI FSPChantilly, VATENICA provides knowledgeable and experienced subject matter experts to perform a variety of professional services, logistics and supply chain management, crisis prevention and response, and information technology solutions to solve dynamic security challenges. The Business Operations Manager will ensure the completion of tasks associated with configuration management, risk management, schedule management, documentation and records management, and any actions related to vendors or service providers.
Program Manager Geospatial And Cloud AnalyticsProgram ManagerNortheast, District of ColumbiaGCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. You will serve as the single accountable interface to the federal customer, coordinate tasks and personnel across concurrent task orders covering network engineering and cybersecurity engineering, and own program-level risk, schedule, cost, and deliverable oversight.
USW-DSS Deputy Program Manager, Engineering (DPME) General Dynamics Mission Systems, IncUSW-DSS Deputy Program Manager, Engineering (DPME)Manassas, Virginia$135,396–$150,205 / yearDevelop and maintain engineering plans, including release plans, integration schedules, and deployment coordination across multiple baselines including hosted infrastructure ashore, non-hosted, laptop, afloat, and Foreign Military Sales (FMS) environments. Identifies and pursues opportunities to leverage AI tools to improve engineering workflows, development processes, and program efficiency; supports the program’s effort to integrate AI capabilities into production deliverables.
Senior Delivery Manager (Future Opportunity) AGE SolutionsSenior Delivery Manager (Future Opportunity)Arlington, VA$130,000–$160,000 / yearDevelop and submit all required deliverables, including Monthly Task Order Status Reports, Task Area Progress Reports, Quarterly Management Plan Updates, Quality Assurance/Control Procedures, Configuration Management documentation, Program Management Plan, and Task Area Management Plans. Leads medium to large complex projects and major phases of very large projects and also manages the factfinding, analysis and development of hypothesis/conclusions, production of final reports and delivery of presentations.
Project Manager (R&D/Manufacturing) Viavi SolutionsProject Manager (R&D/Manufacturing)Paeonian Springs, VASummary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Facilities Manager Data Center Storage & LogisticsFacilities ManagerAshburn, VAWhile the VP of Operations and Strategy sets strategy and decides where capital goes next, and the Director of Program Operations and Director of Warehousing Operations run Phase 3 once a facility is live, the Facilities Manager works alongside the VP to make each facility real — from executed lease to systems-live handoff — and then keeps it running day to day. First, buildout: partnering with the VP to manage tenant improvements, permitting, the general contractor, engineering, infrastructure, and site activation to a hard readiness date, then handing a custom-fit, systems-live facility to the Director of Program Operations and Director of Warehousing Operations to operationalize.
Project Manager HelioCampusProject ManagerBethesda, MarylandThe successful candidate will have a strong background in IT project management, data analytics and higher education, with a proven track record of managing complex data projects within the higher education sector. Documentation: Provide overall project management for the relevant HelioCampus platform implementation, including (but not limited to) the development and maintenance of a project plan, meeting notes, status report, issue log and other project artifacts.
Project Manager i360technologiesProject ManagerReston, VirginiaOversee Oracle Projects configuration for project cost collection, labor and non-labor cost accounting, reimbursable agreements, project billing, and integration with General Ledger, Payables, Receivables, and related FMSS components. The Project Manager leads governance, schedule, risk, deliverables, and coordination with the client program office and other FMSS contractors; as named key personnel, the selected candidate is expected to remain throughout the period of performance.
Utility Network GIS Consultant, Manager PwCUtility Network GIS Consultant, ManagerWashington, DC$99,000–$232,000 / yearYou are also responsible for designing, building, testing, and deploying GIS, understanding the GIS Business Solution for Work Management, Asset Management, and Supply Chain, and leveraging the GIS Integration Framework. As a Manager you are expected to supervise teams to create an atmosphere of trust, seek diverse views to encourage improvement and innovation, and answer questions and provide direction to less-experienced staff.