Cloud Developer and Customer Support Engineer Booz Allen HamiltonCloud Developer and Customer Support EngineerMcLean, VirginiaThis is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support. Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation.
Customer Support Manager Kalibri LabsCustomer Support ManagerWashington, District of ColumbiaRemoteYou'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and customer health monitoring for a portion of our customer base. Kalibri's support team already delivers a high bar of service to customers - this role is about keeping that bar high, keeping it well-documented, and strengthening how support connects with the rest of the business.
Customer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianGlen Burnie, Maryland$16.61–$18.13 / hourBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Data Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Now Hiring: Remote Customer Support Specialist Superior Virtual Solutions, LLCNow Hiring: Remote Customer Support SpecialistArlington, VARemoteIn this role, you’ll be the first point of contact for customers of various clients, delivering exceptional service and maintaining accurate records. Dual monitors, noise-canceling USB headset, hardwired internet connection (not required at application).
Customer Support Senior AHU TechnologiesCustomer Support SeniorWashington, District of Columbia$20–$23 / hourFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportMarylandThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Macos Customer Support Engineer - SBG DSS Inc.Macos Customer Support Engineer - SBGArlington, VAIdeal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide.
IT Customer Support Journeyman AHU TechnologiesIT Customer Support JourneymanWashington, District of Columbia$21–$24 / hourFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Customer Support Lead Empower AI Inc.Customer Support LeadQuantico, VirginiaFull timeYou will lead service desk operations spanning DCSA’s primary site at Russell Knox Building and field sites, applying ITIL/ITSM and Scaled Agile Framework (SAFe) methodologies to drive consistent service performance outcomes. Responsibilities: As a Customer Support Lead, you will manage multi-tier service desk operations for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract supporting approximately 13,000 DCSA personnel.
Senior Member of the Technical Staff - Customer Technical Support AptivSenior Member of the Technical Staff - Customer Technical SupportWashingtonCurrently, this includes citizens of the following countries: Belarus; Burma; China; Cuba; Iran; North Korea; Syria; Venezuela; Afghanistan; Cambodia; Central African Republic; Cyprus; Democratic Republic of Congo; Ethiopia; Eritrea; Haiti; Iraq; Lebanon; Libya; Russia; Somalia; South Sudan; Sudan; Zimbabwe. Our team brings deep expertise in systems integration, open architecture, customer needs, and software-defined solutions that empower our warfighters and critical partners across air, land, sea, and cyber domains.
Principal Research Associate-Implementation & Customer Support -Hybrid WestatPrincipal Research Associate-Implementation & Customer Support -HybridBethesda, MDWestat is seeking a Principal Research Associate with expertise in implementation/operations and helpdesk operations to lead tasks supporting the Centers for Medicare & Medicaid Services’ (CMS) alternative payment models within the Centers for Medicare & Medicaid Innovation (CMMI). + Support helpdesk operations by managing staff, establishing and maintaining processes and ensuring they are followed, conducting quality assurance for helpdesk ticket responses, using judgment to escalate inquiries as needed, and reporting on helpdesk trends and metrics.
NewTemporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistDistrict of ColumbiaUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
Customer Support Engineer (Low-Code Workflow Software) BizFlowCustomer Support Engineer (Low-Code Workflow Software)Falls Church, VA$60,000–$90,000 / yearEnhance and streamline support workflows using low-code/no-code capabilities within BizFlow M-building automations, routing logic, and templates to improve support efficiency. Troubleshoot issues across on‑premise platform applications, server environments, integrations, and legacy systems-performing detailed diagnostics, log analysis, and root‑cause investigations across application, middleware, and server layers.
Customer Support Engineer (Low-code Workflow Software) BizFlowCustomer Support Engineer (Low-code Workflow Software)Falls Church, VAFull timeEnhance and streamline support workflows using low-code/no-code capabilities within BizFlow M—building automations, routing logic, and templates to improve support efficiency. Troubleshoot issues across on‑premise platform applications, server environments, integrations, and legacy systems—performing detailed diagnostics, log analysis, and root‑cause investigations across application, middleware, and server layers.
NewCustomer Service, Retail Sales Floor Support & Seasonal Fulfillment - Dulles Town Crossing Rack NordstromCustomer Service, Retail Sales Floor Support & Seasonal Fulfillment - Dulles Town Crossing RackSterling, VirginiaFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf .
Cloud Operations and Customer Support Engineer, Jr. Abile Group, Inc.Cloud Operations and Customer Support Engineer, Jr.Springfield, VirginiaAbile Group, founded in July 2004 to support the Intelligence Community and its contractors across Enterprise Analytics, IT & Systems Engineering, and Program & Project Management, merged with Valiant Solutions in January 2026 - an established provider of cybersecurity technologies and services for Federal Agencies since 2005. With significant experience serving the Federal Government, we remain dedicated to our employees and clients and seek high‑performing professionals who excel at providing guidance, developing solutions, and delivering implementation support that blends industry best practices with client expertise and Abile’s broad technical capabilities.
Customer Support Operations TransunionCustomer Support OperationsReston, VA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team KentroCustomer Service Engineer (VA ESOM) - EUO Surge Support Travel TeamWashington, Washington, DC$28–$32 / hourFull timeThe VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. . The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.