Information Assurance & Security Specialist – Journeyman AHU TechnologiesInformation Assurance & Security Specialist – JourneymanWashington, District of Columbia$58–$65 / hourEnsures that all information systems are functional and secure Qualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education: a. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) FT, Hybrid Position - Only DMV-based candidates will be considered Complete Description: Duties: · As part of the Client technology team, the Security Specialist (Infrastructure Group) will be maintaining and monitoring day to day operation of the Client IT infrastructure – Security.
Service Desk Technician (Day Shift) DecisionPoint | CortekService Desk Technician (Day Shift)Arlington, Virginia$19–$24 / hourFull timeOverview: DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Junior Service Desk Technician ActioNet IncJunior Service Desk TechnicianWashington, DC$20–$24 / hourActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
Actionet, Inc. Careers - Junior Service Desk Technician ActioNet, Inc.Actionet, Inc. Careers - Junior Service Desk TechnicianWashington, DC$20–$24 / hourActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
Information Technology Specialist Level Two Echo IT Solutions, IncInformation Technology Specialist Level TwoArlington, VAWe are seeking an experienced Information Technology Specialist Level Two to provide Tier 2 technical support for end-user systems, applications, hardware, and network connectivity in a secure Federal environment. Associate's degree in IT, Computer Science, or related field and/or 3+ years of IT support experience .
Helpdesk Specialist Master GoIntellects Inc.Helpdesk Specialist MasterWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Incident Technician ManTech International CorpIncident TechnicianTysons, VA$75,500–$125,600 / yearYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
16years Helpdesk Specialist Master - Onsite GoIntellects Inc.16years Helpdesk Specialist Master - OnsiteWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Job Description: The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
OMC Deskside Technician (Mid-level) Empower AI Inc.OMC Deskside Technician (Mid-level)Arlington, VirginiaFull timeRequired Education: Bachelor’s Degree in IT, Computer Science, or related field; or equivalent combination of vendor certification (including vendor certification in the technology being applied) and directly relevant professional experience accepted in lieu of degree. Demonstrated ability to independently apply systems analysis techniques and specialized technical knowledge to diagnose and resolve complex OMC IT problems across TS/SCI environments without continuous direct supervision.
Technical Engagement Network (Ten) Lab Manager Node.DigitalTechnical Engagement Network (Ten) Lab ManagerArlington, VAResponsibilities: - Serve as the first level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partnerWe believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellenceOur mantra is “~Simple * Secure * Speed~” in the delivery of innovative services and solutions.
Prism Trainer/Help Desk Specialist VerdantasPrism Trainer/Help Desk SpecialistWashington DC, District of ColumbiaOur commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. Be responsible for ensuring that 100% of all user generated issues, change/enhancement requests, and usage questions are logged into the ticket tracking system and resolved in a timely manner.
Systems Administrator SMS DATA PRODUCTS GROUP, INCSystems AdministratorFort Belvoir, VA$74,500–$82,500 / yearThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, you will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
16years Helpdesk Specialist Master - Onsite GoIntellects16years Helpdesk Specialist Master - OnsiteWashington, District of ColumbiaThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
NewIncident Technician (Mid-Level) TechUSAIncident Technician (Mid-Level)McLean, VAResponsibilities include, but are not limited to: Deliver end-to-end incident response and customer support by following ITIL processes, performing remote triage, resolving hardware/software/network issues, and escalating complex cases when needed. Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
Helpdesk Specialist Master GoIntellectsHelpdesk Specialist MasterWashington, District of ColumbiaHelpdesk Specialist Master - Long-Term Contract (Government) Position Title: Helpdesk Specialist Master Work Arrangement: Onsite Worksite Address: Washington, DC Interviews: Webcam Only Required Experience: 16 Years. This role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams.
APACS Help Desk Coordinator Apogee Engineering LLCAPACS Help Desk CoordinatorArlington, VAMinimum Experience: Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor''s degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience. Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.
Systems Analyst II DataLab USASystems Analyst IIGermantown, MD$70,000–$90,000 / yearWe combine sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies. The final annual salary offered to the selected candidate will vary based on factors such as qualifications, skill level, competencies, the scope and responsibilities of the role.
Client Services Manager General Dynamics CorpClient Services ManagerWashington, DC$110,500–$149,500 / yearJob Description: The Client Services Manager is responsible for leading the organization's IT Service Delivery function, including multi-site Help Desk operations, Unified Communications (UC), and Video Teleconferencing (VTC) support teams. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Service Desk Technicians (Tier I) Blue Rose Consulting Group, Inc.Service Desk Technicians (Tier I)Washington, DCThis position serves as the primary point of contact for end-user IT inquiries, supporting domestic and overseas users with initial incident triage, technical troubleshooting, service request fulfillment, and timely issue escalation. We are building a team for the anticipated Department of State Global Mission Operations Support (GMOS) effort supporting the Bureau of Diplomatic Technology, Enterprise Applications Directorate, Office of Consular Systems and Technology.
Service Desk Lead Accenture Federal ServicesService Desk LeadLorton, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $100,200—$203,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .