Contact Center & Customer Experience Transformation VP - Banking & Financial Services ExlService Holdings IncContact Center & Customer Experience Transformation VP - Banking & Financial ServicesNY$185,000–$250,000 / yearMaintain working fluency across the CX/contact center technology stack - CCaaS platforms (NICE, Genesys, Five9, Amazon Connect), CRM (Salesforce Financial Services Cloud, Microsoft Dynamics), conversational AI/chatbots, workforce management (WFM/WFO), and analytics/QA (speech and text analytics, CSAT/VOC tooling). We are looking for a Vice President to lead Contact Center and Customer Experience (CX) Transformation for our Banking & Financial Services (BFS) group, spanning Retail Banking, Cards & Payments, Lending, and Wealth Management clients.
Capgemini Invent - AI Product & Innovation Management Consultant Capgemini SECapgemini Invent - AI Product & Innovation Management ConsultantNew York, NY$127,500–$249,350 / yearCore responsibilities include: • Leading AI product strategy engagements from scoping through final delivery • Owning VP-level client relationships and managing complex organizational dynamics • Defining engagement approach, team structure, and delivery plans for complex programs • Shaping AI product roadmaps and investment cases that align executive vision with technical realities • Driving business development by identifying expansion opportunities, leading proposals, and supporting deal closure • Building, mentoring, and managing teams of Consultants and Senior Consultants • Contributing to DDT's AI product methodology, reusable assets, and thought leadership. The DDT team is recognized for: • Enabling Generative AI to improve efficiency and unlock new sources of innovation • Applying data and AI to sustainability and digital transformation initiatives • Designing scalable, reusable data and AI products • Delivering value quickly in complex, fast-moving environments.
Insurance Strategy Lead Humana IncInsurance Strategy LeadNew York, NYRemote$138,200–$190,100 / yearRecent example projects include development of a 5-year growth strategy for Humana's Insurance business, developing a portfolio of new products to improve the provider experience, identifying key go-to-market priorities, assessing the performance of strategic initiatives and business areas, evolving key facets of the Medicare Advantage growth strategy, and identifying improvement opportunities for a key business function. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
WM Global Investment Office, Investing with Impact Platform Growth & Distribution Lead, Vice President Morgan StanleyWM Global Investment Office, Investing with Impact Platform Growth & Distribution Lead, Vice PresidentNew York, NY$140,000–$205,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This role requires a strong commercial and strategic thinker who can connect long-term platform priorities with execution, drive alignment across senior stakeholders, and help scale Investing with Impact adoption across advisor teams and distribution channels.
Digital Assets Portfolio Enablement and Governance, Vice President Morgan StanleyDigital Assets Portfolio Enablement and Governance, Vice PresidentPurchase, NY$110,000–$190,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. WM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI UX Design & Research, Strategy & Execution, WM Platforms Risk and the Chief Operating Office.
Strategic Change Manager - Associate Morgan StanleyStrategic Change Manager - AssociatePurchase, New YorkOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This can include gathering and creating business requirements, performing impact analysis, end-to-end user testing and feedback support, pilot/national roll out planning, supporting execution activities such as communications and change management, and tracking success metrics.
Strategic Change Manager, Assistant Vice President Morgan StanleyStrategic Change Manager, Assistant Vice PresidentPurchase, New YorkOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This can include gathering and creating business process flows, performing impact analysis, end-to-end user testing and feedback support, pilot/national roll out planning, supporting execution activities such as communications and change management, and tracking success metrics.
Senior Enterprise Account Manager AdyenSenior Enterprise Account ManagerNew York, NY$215,000–$290,000 / yearAdditional Requirements: You have a minimum of 10 years of experience in a client-facing, commercial role-such as account management, consulting, or working in the payments industry from a merchant perspective-with a strong background in complex enterprise software, technical infrastructure, or financial services. Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.
Enterprise Account Manager AdyenEnterprise Account ManagerNew York, NY$125,000–$170,000 / yearYou have a minimum of 5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
NewProject Manager, Central & Care Operations Arc Care IncProject Manager, Central & Care OperationsNYRemote$105,000–$125,000 / yearWe're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need Medicaid members. Manage complex, cross-functional projects, such as new program launches, backend operational efficiencies, and AI-driven quality improvements, for example.
Specialist, M&A Anywhere Real Estate IncSpecialist, M&AMadison, NJHome to some of the most recognized brands in real estate Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, and Sotheby''s International Realty, we fulfill our purpose to empower everyone''s next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. At Compass International Holdings, we partner across the enterprise to support integration and transformation initiatives that empower real estate professionals and strengthen a portfolio of industry-leading brands, including Compass, Coldwell Banker, Century 21, Sotheby's International Realty, Corcoran, Better Homes and Gardens Real Estate, ERA, Christie's International Real Estate, and @properties.
(US) Customer Operations Launch Manager - 1 Year Contract PointClickCare Technologies Inc(US) Customer Operations Launch Manager - 1 Year ContractNY$44–$49 / hourTo accomplish this, you will leverage SaaS new product introduction experience, project management skills and business acumen to build effective cross-functional partnerships, influence the business and use organization skills to navigate ambiguity. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
Construction Superintendent Laland BaptisteConstruction SuperintendentBrooklyn, NYFull timeOur clients include the NYS Office of General Services, Dormitory Authority of the State of New York, NYC Health + Hospitals, NYC Department of Design and Construction, NYC Parks & Recreation, NYC School Construction Authority, NYC Economic Development Corporation, Battery Park City Authority, and NYS Parks, Recreations and Historic Preservation. These services include Construction Management, Program Management, Owners Representation, Resident Engineering, Inspection, Preconstruction Consulting, Change Order Review, Value Engineering, Administration Assistance, Document Control and Staff Augmentation.
MEP Superintendent/PM- Healthcare & Secure Facilities Laland BaptisteMEP Superintendent/PM- Healthcare & Secure FacilitiesBrooklyn, NYFull timeOur clients include NYS Office of General Services, Dormitory Authority of the State of New York, NYC Health + Hospitals, State University of New York, NYC Department of Design and Construction, NYC Parks & Recreation, NYC School Construction Authority, NYC Economic Development Corporation, Battery Park City Authority, and NYS Parks, Recreation and Historic Preservation. Leadership Skills: Ability to lead all functions of construction project management, including planning, designing, processing, managing staff, supervising sub-contractors, budgeting, scheduling, progress reporting, and timely completion of projects without compromising quality & safety.
Digital Assets Portfolio Enablement And Governance, Vice President Morgan StanleyDigital Assets Portfolio Enablement And Governance, Vice PresidentPurchase, NY$110,000–$190,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. WM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI UX Design & Research, Strategy & Execution, WM Platforms Risk and the Chief Operating Office.
Estimator Laland BaptisteEstimatorMineola, NYFull timeOur clients include the NYS Office of General Services, Dormitory Authority of the State of New York, NYC Health + Hospitals, NYC Department of Design and Construction, NYC Parks & Recreation, NYC School Construction Authority, NYC Economic Development Corporation, Battery Park City Authority, and NYS Parks, Recreations and Historic Preservation. These services include Construction Management, Program Management, Owners Representation, Resident Engineering, Inspection, Preconstruction Consulting, Change Order Review, Value Engineering, Administration Assistance, Document Control and Staff Augmentation.
NewJr Estimator Laland BaptisteJr EstimatorNew York City, NYFull timeOur clients include the NYS Office of General Services, Dormitory Authority of the State of New York, NYC Health + Hospitals, NYC Department of Design and Construction, NYC Parks & Recreation, NYC School Construction Authority, NYC Economic Development Corporation, Battery Park City Authority, and NYS Parks, Recreations and Historic Preservation. These services include Construction Management, Program Management, Owners Representation, Resident Engineering, Inspection, Preconstruction Consulting, Change Order Review, Value Engineering, Administration Assistance, Document Control and Staff Augmentation.
Customer Activation Manager | Mid-Market Ramp Business CorporationCustomer Activation Manager | Mid-MarketNew York City, NY$128,000–$176,000 / yearAbility to communicate Ramp's impact in financial terms - walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders. Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required.
Director, Forward Deployed Engineering C3 AI Inc.Director, Forward Deployed EngineeringNew York, NY$180,000–$230,000 / yearC3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. 10+ years of experience in management consulting or FDE/delivery leadership, with meaningful time in enterprise software, professional services, or technical consulting; consulting leadership experience at the Associate Partner/Principal level (McKinsey, BCG, Bain, or equivalent) is strongly preferred.
MSCP- AI Operations- VP Morgan StanleyMSCP- AI Operations- VPNew York, New York$225,000–$250,000 / yearInterfaces with: This role will report directly to the Managing Director while collaborating closely with other leaders across the firm (both in the portfolio operations team and investors) in addition to senior leadership across portfolio companies to drive technology adoption efforts. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.