Develop set of processes, guidelines, mechanisms, user groups, deliverables to enable the community to be successful - Conduct monthly forums to share information and generate new ideas that will result in continued optimization of the community - Work closely with reporting resources, product management resources and global coo community to drive delivery excellence in the ASM function - Cater the community focus towards key KPIs for the ASM role and drive accountability by region Content Creation and Delivery - With minimal supervision, contributes to creating, managing, and delivering content (e.g., blog posts, videos, images) for channels for a product(s). **Additional or preferred qualifications** + Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.