RESPONSIBILITIES - A Day in the life + Lead, educate and develop new employees + Plan daily manpower needs to ensure customers'' freight is delivered and picked-up timely and damage free + Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight + Monitor dock to ensure proper loading techniques + Evaluate and reconfigure route structures and bids based on local tendencies and characteristics + Conduct safety meetings and facilitate quality groups + Monitor and analyze all opportunities to improve efficiencies + Monitor actual performance data and gather information for performance reviews + Assist Operation Supervisors as needed: conduct pre-shift meetings; implement company policy + Comply with all applicable laws/regulations, as well as company policies/procedures + Perform other duties as required BENEFITS - What we offer + Comprehensive Insurance Options + Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage. + Professional Development Opportunities Job Requirements REQUIREMENTS - What you bring + Must possess high school diploma or equivalent + 5 years previous supervisory experience in the LTL industry + Must be able to travel as needed + Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) + Strong communication skills (written, oral and visual) + Thorough knowledge of the LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures, preferred + Able to work in a remote location, taking self-initiative without requiring immediate local supervision + Multi-task oriented and possess good organizational skills + Knowledge of Microsoft Office and Internet Category: MME-Service Center Admin and Leadership.