Dorchester, MA30+ days ago
Under General supervision, contacts customers by telephone or field visit to collect required payment of deposit or delinquent accounts; accept partial payments and grant credit extensions under prescribed limitations; obtain meter readings and customer information pertaining to new and previous customers; discontinue self contained meters up to and including 480 volts; investigate and explain to customers that bills are correct or incorrect in respect to metering and meter reading; restore customer service when directed; perform clerical duties and use computers in connection with this work. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).