You'll maintain a monthly rotation across all stores, support new fixed ops hires through structured Week 2 / 30 / 60 / 90-day milestone visits, and step in when a KPI is trending the wrong way to partner with store leadership on root cause — not just symptoms. You'll spend 70-80% of your time in our stores working directly with Service, Parts, and Body Shop Managers — coaching, observing, and driving performance across service, parts, and collision operations.