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Jobs

Guest Service Agent - Hilton Boston Park Plaza Hilton Worldwide Holdings Inc

Guest Service Agent - Hilton Boston Park Plaza
Boston, MA

Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

8 days ago

Hotel Guest Service Representative Buffalo Lodging Associates, LLC

Hotel Guest Service Representative
Billerica, MA
  • Part time

While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

29 days ago

Hotel Guest Service Representative Buffalo Lodging Associates LLC

Hotel Guest Service Representative
Billerica, MA

While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

28 days ago

Hotel Guest Service Representative Buffalo Lodging Associates

Hotel Guest Service Representative
Billerica, MA

While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

28 days ago
New

Guest Service Ambassador The Newbury Boston

Guest Service Ambassador
Boston, Massachusetts
  • Full time

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.

2 days ago

Guest Service Associate Local.House International, Inc.

Guest Service Associate
Salem, MA

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.

30+ days ago

Guest Service Associate The Cove at Salem

Guest Service Associate
Salem, MA
  • Full time

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.

12 days ago

Guest Service Associate Lark Hospitality Career Site

Guest Service Associate
Salem, Massachusetts

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Compensation $18 hourly Responsibilities Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.

30+ days ago
New

Director of Guest Services Mirbeau Boston South LLC

Director of Guest Services
Plymouth, MA
  • $65,000–$75,000 / year
  • Part time

The Guest Services Director oversees the front desk team, collaborates with different departments, and ultimately ensures each guest journey is smooth, personal and memorable, with each arrival and departure reflecting Mirbeau’s signature hospitality, and the exceptional, curated experiences we’re known for. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow.

5 days ago

Guest Services Supervisor John Carver Inn & Spa

Guest Services Supervisor
Plymouth, Massachusetts

Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.

30+ days ago

Guest Services Supv Highgate Hotels LP

Guest Services Supv
Boston, MA

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

30+ days ago

Guest Services Supv Hilton Boston Back Bay

Guest Services Supv
Boston, Massachusetts
  • Full time

Overview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

30+ days ago

Hotel Operations Supervisor - Residence Inn Boston Concord Hotel

Hotel Operations Supervisor - Residence Inn Boston Concord
Concord, Massachusetts

Residence Inn Boston Concord, a Colwen Hotels property, is seeking an engaging, friendly and detail-oriented Hotel Operations Supervisor to support the Front Desk and Housekeeping operations of the Hotel. In addition, you will provide support to the Hotel Manager with administrative duties, act as MOD, and respond to guest request and issues in the absence of a manager.

20 days ago
The Briad Group logo

["Part-Time Night Auditor - TownePlace Suites, Branchburg, NJ","Part-Time Night Auditor - TownePlace Suites, Branchburg, NJ"] The Briad Group

["Part-Time Night Auditor - TownePlace Suites, Branchburg, NJ","Part-Time Night Auditor - TownePlace Suites, Branchburg, NJ"]
Somerville
  • $18–$20 / hour

Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center.

8 days ago

Night Audit-2 Pyramid Hotel Group

Night Audit-2
Marlborough, MA

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

8 days ago
New

Night Audit-1 Pyramid Hotel Group

Night Audit-1
Marlborough, MA

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

1 day ago

Director of Housekeeping Pyramid Hotel Group

Director of Housekeeping
Boston, MA
  • $95,000–$115,000 / year

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. The housekeeping leaders who built the most exceptional hotel environments in the world, the ones who proved that cleanliness is not the ceiling but the floor, who showed that the physical space is the most honest expression of a hotel's brand, who turned a housekeeping department into the competitive advantage that guests talk about in every review, they all started with a moment like this one.

14 days ago

["Lenox Hotel - Guest Specialist- Full time","Lenox Hotel - Guest Specialist- Full time"] Lenox Hotel

["Lenox Hotel - Guest Specialist- Full time","Lenox Hotel - Guest Specialist- Full time"]
Boston
  • $25–$26 / hour

As a Guest Specialist, you will combine exceptional hospitality with efficient front desk operations to ensure every guest feels genuinely cared for. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality.

8 days ago

Night Auditor Courtyard Boston Cambridge

Night Auditor
Cambridge, Massachusetts
  • Full time

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

30+ days ago

Night Auditor Highgate Hotels LP

Night Auditor
Cambridge, MA

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

30+ days ago
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