Required Skills: Account Management, Account Management, Account Openings, Accounts Development, Account Strategies, Business Acumen, Business Development, Business Growth Strategies, Business Management, Clinical Research, Customer Management, Customer Relationship Building, Customer Relationships, Financial Goal Setting, Goal Setting, Inbound Phone Sales, Managed Care Marketing, New Product Launch Strategies, People Leadership, Pharmaceutical Sales, Policy Compliance, Regulatory Compliance, Relationship Building, Relationship Management, Sales Forecasting {+ 9 more}. The Regional Sales Director, also known as the Director of Commercial Operations (DCO), is a second-line people leader responsible for leading a team of District Managers (Customer Team Leaders), who in turn lead field sales representatives across the region.