Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions. In this role, you'll manage all leasing activities, including handling phone and email inquiries, conducting tours, following up with prospects, qualifying applicants, and preparing accurate lease files in compliance with program requirements.