Ensures complete and accurate VOBs are performed prior to admission, including eligibility, plan type, network status, in- and out-of-network benefits, deductibles, co-insurance, out-of-pocket maximums, behavioral health carve-outs, coordination of benefits, plan exclusions, and coverage by level of care (withdrawal management, residential, PHP, IOP, and outpatient), and ensures financial responsibility is clearly communicated to patients, families, and referents. Monitors admissions performance metrics including inquiry volume, call center service levels, conversion rates, referral source activity, admission timelines, VOB accuracy, authorization and denial rated, occupancy levels, and census trends and prepares and presents departmental reports to executive leadership.