Key Responsibilities: Healthcare Operations & Process Improvement Lead and support complex healthcare operational initiatives involving workflow optimization, operational efficiency, and cross-functional execution Identify operational gaps, risks, and process inefficiencies and drive scalable improvements Create and maintain concise project plans, operational summaries, risk logs, and executive updates Cost Recovery & Revenue Operations Support initiatives tied to: Cost recovery Reimbursement workflows Revenue cycle optimization Claims/process improvement Collaborate with operational and financial stakeholders to improve process efficiency and reporting accuracy Systems & Workflow Execution Partner with operational and technical teams on: EHR-related workflows Process automation initiatives System/process enhancements Support implementation and optimization efforts involving Epic, EHRs, reporting tools, or operational platforms Stakeholder & Program Management Coordinate across: Clinical teams Operations IT Finance Vendors Executive leadership Drive accountability, timelines, issue resolution, and communication across multiple workstreams Data, Reporting & Analytics Monitor KPIs, operational metrics, and workflow performance Utilize reporting and analytics tools to support operational decision-making Translate complex operational data into actionable insights and executive-ready updates. Key Requirements and Technology Experience: 5+ years of healthcare project/program management or healthcare operations experience Healthcare operations Process improvement Workflow optimization Cross-functional project execution Payer Provider Hospital Managed care environments Revenue cycle Claims workflows Reimbursement operations Utilization management Healthcare operational reporting Ability to operate independently in ambiguous, fast-moving environments Experience with Epic, EHR, EMR, or healthcare operational platforms Cost recovery initiatives Healthcare financial operations Medical necessity or utilization workflows Experience with: Tableau Power BI SQL Jira/Confluence PMP, Lean Six Sigma, Agile, or related certifications preferred Our client is a leading Pharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions.