p>Job Duties: • Establishes a professional relationship with client families to ensure that all needs are being met • Represents the company in a professional and caring manner • Provides tours and guides families that visit the cemetery locations • Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals • Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures • Develops new prospects and community-based contacts • Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging • Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family • Actively participates in all required location and company training initiatives • Reports all progress to the Sales Manager (or Unit Leader) as directed • Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals • Identifies and remedies all hazards at location and on grounds • Performs other duties as assigned.
Qualifications:
• High school diploma or equivalent required; some college or college degree preferred • Proven track record of success in inside sales and outside sales production strongly preferred • May require the possession (or ability to obtain) an insurance license as required by applicable law • Valid drivers license in good standing and acceptable driving record • Bilingual speaking preferred.