Ability to lead and develop teams and effectively influence across a complex health system without relying solely on direct authority; build strong relationships with clinical and operational leaders, Finance, HR, Risk/Patient Safety, insurers, brokers, actuaries, outside counsel, and other external partners. Partner closely with the Chief Quality Officer and quality and patient safety team, clinical leadership, Human Resources, Finance, and other stakeholders to identify systemic issues, strengthen prevention strategies, and incorporate claims learnings into organizational improvement.