Responsibilities include but are not limited to : Conduct intakes and maintain a caseload of tenants with pending eviction matters; Provide individualized, holistic support, including referrals to rental assistance, housing subsidies and vouchers, legal services, public benefits, mental health services, employment resources, and other community-based providers; Assist tenants in navigating Housing Court processes, including reviewing petitions and stipulation agreements; helping complete and file court forms with the clerk’s office; and supporting compliance with court orders and agreements; Serve as a point of contact for tenants, court staff, and partner organizations to help coordinate services and address barriers related to nonpayment of rent, repairs, or other eviction risks; Build and maintain collaborative working relationships with on- and off-site partners, including the Office for Court Administration, New York City Housing Authority, New York City Human Resources Administration, Adult Protective Services, Housing Court Answers, legal services providers, and other community-based organizations; Maintain up-to-date knowledge of housing-related programs, public benefits, subsidies, and community resources relevant to tenant needs; Represent EDI in court, as needed; Document client interactions, services provided, referrals, and outcomes in centralized case management databases; Support program data collection, tracking, and reporting to meet grant and program requirements; Participate in trainings, meetings, and professional development related to Housing Court practice, benefits programs, and partner initiatives; and. EDI connects litigants to rental assistance and ongoing subsidies, legal services, public benefits, mental health support, employment resources, financial empowerment services, and community-based organizations, while working closely with court partners to identify challenges and improve access to justice.