NewLead Software Engineer OneMain FinancialLead Software EngineerBaltimore, MD$96,000–$115,200 / yearThe ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a strong hands-on working knowledge of NiceCX systems. Data modeling experience to design, develop, and maintain GraphQL APIs and Data Solutions using RDBMS like Aurora, Postgres, and in-memory data stores like Amazon Memory DB and Redis, ensuring optimal performance, data integrity, availability and scalability.
NewCustomer Engagement Manager Ryder SystemCustomer Engagement ManagerFrederick, MD$62,000–$80,000 / yearThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewMembership Manager Onelife FitnessMembership ManagerAnnapolis, MDSee Onelife Fitness Terms & Conditions at https://careers.onelifefitness.com/us/en/terms-of-use and Privacy Policy at https://careers.onelifefitness.com/us/en/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations.
Customer Relationship Management (Crm) Coordinator, Enrollment Management University of Baltimore (MD)Customer Relationship Management (Crm) Coordinator, Enrollment ManagementBaltimore, MD$65,000–$74,000 / yearOversee utilization of the CRM system to effectively deliver timely, comprehensive, and integrated marketing communications at every stage of the enrollment funnel to prospective students and those who serve the college bound students, while working to automate processes requiring collaboration across the division and campus-wide including mass and segmented outreach across all media including on-campus and virtual events, tele-counseling, email, web, text and print initiatives. Office of Financial Aid, Records and Registration, Student Support and Success, Bursar, UBalt School of Law etc. to distribute and collect data used to inform admission communication flows, application processing, inquiry management, recruitment travel and events, and enrollment; especially as it pertains to search campaigns (and securing prospective student data), lead development, generation and qualification, and application generation and completion.
Customer Relationship Management (CRM) Coordinator, Enrollment Management University of BaltimoreCustomer Relationship Management (CRM) Coordinator, Enrollment ManagementBaltimore, MD$65,000–$74,000 / yearOversee utilization of the CRM system to effectively deliver timely, comprehensive, and integrated marketing communications at every stage of the enrollment funnel to prospective students and those who serve the college bound students, while working to automate processes requiring collaboration across the division and campus-wide including mass and segmented outreach across all media including on-campus and virtual events, tele-counseling, email, web, text and print initiatives. Office of Financial Aid, Records and Registration, Student Support and Success, Bursar, UBalt School of Law etc. to distribute and collect data used to inform admission communication flows, application processing, inquiry management, recruitment travel and events, and enrollment; especially as it pertains to search campaigns (and securing prospective student data), lead development, generation and qualification, and application generation and completion.
Senior Manager CRM Global FoundriesSenior Manager CRMCalifornia, MD$147,000–$248,000 / yearOverall experience of 15-20 years as delivery manager or Lead Solution Architect role for at least 5-6 full life-cycle MS Dynamics CRM implementations in an MNC including all phases (blueprint, configuration, training, cut-over and post go-live support). The ideal candidate should possess a thorough grasp of the CRM lifecycle, encompassing lead management, account management, opportunity management, Product Pricing, product management, CPQ process and service management.
CRM Project Director University System of Maryland OfficeCRM Project DirectorAdelphi, MD$165,000–$195,000 / yearPURPOSE OF POSITION: Reporting to the Executive Director of Advancement Services, the CRM Project Director provides leadership and oversight for the University System of Maryland (USM) Advancement Consortium's Technology Modernization Program, including the implementation of a shared Salesforce CRM platform serving eleven USM institutions. Working closely with campus advancement leaders, technical and functional teams, and implementation partners, the Project Director ensures successful delivery of a unified advancement technology platform that supports fundraising and advancement operations while balancing Consortium-wide objectives with institutional needs.
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerBaltimore, MD$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM + Copilot/AI Functional Lead, ManagerBaltimore, MD$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM OR AI/CoPilot Functional Lead, Senior ManagerBaltimore, MD$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
Senior Manager, CRM Program Management and Governance Becton Dickinson and CoSenior Manager, CRM Program Management and GovernanceMaryland, MDOperating at the intersection of strategy, delivery, data, and change, this role connects enterprise strategy to execution - coordinating cross-functional and TDS delivery teams, establishing strong governance and decision rights, and ensuring initiatives deliver measurable business value and sustained adoption. The position owns the decision-making forums, demand-intake discipline, vendor and technology governance, and the operating cadence that turn strategy into delivered, adopted outcomes.
Sr. CRM Data Integration Lead ConnsciSr. CRM Data Integration LeadGaithersburg, MDFull timeAt least 5 years of experience with secure APIs, public web-form integrations, and mailbox/message ingestion, including authentication, encryption, validation, error handling, retry logic, exception queues, audit logging, monitoring, and operational troubleshooting. Design, develop, test, and deploy automated public website submission intake using secure authentication, encryption in transit and at rest, validation, field mapping, configurable import rules, confirmation logging, error handling, retries, monitoring, and rollback.
Servicenow Manager, CRM & Front Office Solutions RSMServicenow Manager, CRM & Front Office SolutionsBaltimore, MD$107,000–$214,500 / yearRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
NewRegional Digital CRM Manager - Bethesda, Maryland Avolta AGRegional Digital CRM Manager - Bethesda, MarylandBethesda, MD$105,100–$127,400 / yearDevelops CRM strategies supporting Club Avolta loyalty and partner programs, including member acquisition and enrollment, engagement, points earning and redemption, and cross-selling across concepts to drive additional purchases during the customer's airport journey. Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a leadership role: Requires 2 years of experience leading projects, influencing cross-functional teams, and coordinating CRM, loyalty, or customer engagement initiatives.
CRM & Sales Automation Specialist item AmericaCRM & Sales Automation SpecialistHagerstown, MDThis role will build automated customer journeys, sales campaigns, and follow-up workflows that help the Sales team nurture leads, maintain customer relationships, and identify opportunities for upselling and cross-selling. Create campaigns in Dynamics CRM to upsell and cross-sell different solutions, including automated follow-ups and built-in customer journeys.
Sr. Manager CRM Field Operations AstraZeneca PlcSr. Manager CRM Field OperationsGaithersburg, MD$136,938–$205,407 / yearActing as the operational owner of CRM business-as-usual (BAU), this role partners closely with business stakeholders, IT, vendors, and field teams to ensure CRM capabilities are effectively deployed, supported, and continuously optimized to meet evolving business needs. This role serves as a functional subject matter expert and trusted partner, translating business needs into operational solutions while ensuring seamless execution and a strong field experience.
CRM Analyst Baltimore OriolesCRM AnalystBaltimore, MarylandUnder new leadership, the team is entering an exciting chapter focused on building a winning tradition, delivering a world-class fan experience, fostering innovation, and making a meaningful impact in our community. . The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games.
Associate Director, CRM Integration Lead Grant Thornton International LtdAssociate Director, CRM Integration LeadBaltimore, MD$144,000–$216,000 / yearIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Clinical Specialist II, CRM - Baltimore, MD AbbottClinical Specialist II, CRM - Baltimore, MDBaltimore, MarylandContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment . Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.
Clinical Specialist II, CRM - Baltimore, MD Abbott LaboratoriesClinical Specialist II, CRM - Baltimore, MDBaltimore, MD$68,000–$136,000 / yearMust have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.