NewSenior Associate, SAP CRM - Utilities KPMGSenior Associate, SAP CRM - UtilitiesNew York, NY$97,755–$204,585 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewCRM Designer BC ForwardCRM DesignerNew York, NY$45–$50 / hourContractorThe ideal candidate will have strong experience in email and CRM lifecycle design and development, front-end execution, and modular template systems and a proven ability to build high-performing, on-brand assets that drive subscription and membership revenue across the consumer lifecycle. Hands-on expertise designing and coding responsive HTML emails, with command of email-specific HTML/CSS and cross-client rendering for Outlook, Gmail, and Apple Mail.
NewLuxury Retail Store Manager JobotLuxury Retail Store ManagerEast Rutherford, NJ$70,000–$80,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Minimum 3 years of store management experience in luxury or premium fashion retail, you have run a floor, owned a P&L, and led a team through both peak season and the slow stretch.
NewProduct Manager JobotProduct ManagerNew York, NY$150,000–$200,000 / yearOr, an experienced dealership Service Manager / Fixed Ops leader who has been a strong adopter of technology, regularly provides feedback to CRM or DMS vendors, understands what works and what does not inside a service department, and is passionate about helping build a better service product for dealerships. This person will help oversee and shape product features built for dealership service departments, including workflows tied to appointment scheduling, repair orders, technician dispatching, service lane tools, customer engagement, and AI-enabled automation.
Business Development Coordinator Reed Smith USBusiness Development CoordinatorNew York, New York$49.73–$63.74Full timeThe Business Development Coordinator will work collaboratively with the Senior Business Development Coordinator, the broader MP-Team, and any additional staffing resources supporting the practice, including project management, administrative, business development, and external vendor support teams. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Position summary .
NewSenior Manager, Data and Insights Vaco LLCSenior Manager, Data and InsightsNew York City, NY$100,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSls Consultant, Public Sector Key Account MSCSls Consultant, Public Sector Key AccountHuntington Station, NY$49,686–$78,078 / yearBRIEF POSITION SUMMARY: Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential). With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
NewManager, NY Management Center AMERICAN MANAGEMENT ASSOC.Manager, NY Management CenterMeadows, NJ$70,000–$85,000 / yearPurpose of Position The Manager of AMA's New York City Executive Conference Center is responsible for delivering an exceptional customer experience by overseeing the successful execution of AMA seminars and external client meetings. Serve as the primary liaison with the building owner, hotel operators, vendors, and service providers, negotiating agreements for guest rooms, catering, facility maintenance, and other conference services.
Territory Account Manager - Trench Safety Sunbelt RentalsTerritory Account Manager - Trench SafetyPiscataway, NJ$40,000–$72,558 / yearWork with accounts payable on delinquent accounts, assist with AP to communicate with customers, collect payments from customers and maintain accurate customer records. Develop and execute territory sales plans to expand existing customer base and develop new customers within assigned territory and market segments to "grow the business".
University Strategic Account Manager - West Henry ScheinUniversity Strategic Account Manager - WestMelville, NYFull timeMaintain customer relationships and act as point-of-contact for customers to deliverconsistent, coordinated customer experience (i.e.regular visits, high-quality presentations, quarterly business reviews, customer summits, networking opportunities). Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Digital Markets CRM - Product Manager - Vice President JPMorgan Chase Bank, N.A.Digital Markets CRM - Product Manager - Vice PresidentNew York, NYFull timeWorkflow Design: Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
CRM Manager Colgate-PalmoliveCRM ManagerNew York, NY$96,000–$137,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) . Direct the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction.
CRM Manager (New York, NY, US) Colgate-Palmolive CompanyCRM Manager (New York, NY, US)New York, NY$96,000–$137,000 / yearDirect the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction. Tech Stack Optimization: Partner with Global Technology and agencies to navigate technical constraints and leverage our CRM platforms (e.g., Salesforce Marketing Cloud, Data Cloud) effectively to support engagement goals.
Loyalty & CRM Manager, Tri-Branded Orveon Global US LLCLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearPart timeThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM + Copilot/AI Functional Lead, ManagerNJ$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerNJ$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Loyalty & CRM Manager, Tri-Branded Laura MercierLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
CRM & Lifecycle Marketing Manager Nederlander ProductionsCRM & Lifecycle Marketing ManagerNew York, NY$85,000 / yearPart timeChannel Ownership & Operations Own execution and deployment of Email, SMS, Direct Mail, and In-App campaigns, including pre & post-show patron communications. CRM Growth & Audience Strategy Monitor and grow CRM databases across all owned channels.
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM OR AI/CoPilot Functional Lead, Senior ManagerNY$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
CRM & Client Development Analyst Compagnie Financiere Richemont SACRM & Client Development AnalystNY$85,000–$100,000 / yearDans l'univers de la Maison, nos collaborateurs de tous horizons partagent avec passion un but commun : la quête permanente de l'excellence portée par les compétences et l'engagement exceptionnels des femmes et des hommes qui travaillent dans notre Manufacture. Acting as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development.
Consultant | Microsoft Technologies | Dynamics CRM IMCS Group IncConsultant | Microsoft Technologies | Dynamics CRMJersey City, NJRemoteCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Sr. Product Manager, News & Hyperlocal CRM News CorpSr. Product Manager, News & Hyperlocal CRMNY$128,000–$160,000 / yearIn addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
NewSr CRM Manager FrontdoorSr CRM ManagerNew York, NY$103,100–$128,900 / yearEmail Deliverability & ComplianceEnsure all email campaigns adhere to deliverability best practices and regulatory requirements (e.g., GDPR, CAN‑SPAM).Monitor sender reputation, authentication protocols (SPF, DKIM, DMARC), and email performance. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances.
Healthcare Life Science Veeva CRM Senior Consultant Deloitte Touche Tohmatsu LtdHealthcare Life Science Veeva CRM Senior ConsultantCT$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Associate, SAP CRM - Utilities KPMG International CooperativeSenior Associate, SAP CRM - UtilitiesNY$97,755–$204,585 / yearIf youre looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. 2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.
CRM Executive DAZN Group LtdCRM ExecutiveNY$50,000–$70,000 / yearJoining DAZN means becoming part of a forward-thinking global brand that values innovation, bold ideas, and fan-first storytelling, empowering you to help redefine what great customer relationships look like in the streaming era. This is your opportunity to make a real impact on customer experience, helping turn casual viewers into loyal fans by delivering meaningful, timely, and relevant messages.
Head of CRM DAZN Group LtdHead of CRMNY$150,000–$180,000 / yearYou will oversee the creative and data-driven execution of CRM campaigns to engage fans, collaborating with internal teams and partners to grow subscriber numbers, reduce churn, and maximise lifetime value. With a mission to deliver emotional, data-driven connections that drive platform engagement and subscriber growth, this is your chance to make a global impact and be part of a team changing the future of sports broadcasting.
CRM & Client Development Analyst Richemont North AmericaCRM & Client Development AnalystNew York, New York$85,000–$100,000 / yearActing as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development. Analyze and interpret client data to generate actionable insights that support acquisition, retention, and client development strategies.
Senior Manager, CRM Program Management and Governance Becton Dickinson and CoSenior Manager, CRM Program Management and GovernanceFranklin Lakes, NJOperating at the intersection of strategy, delivery, data, and change, this role connects enterprise strategy to execution - coordinating cross-functional and TDS delivery teams, establishing strong governance and decision rights, and ensuring initiatives deliver measurable business value and sustained adoption. The position owns the decision-making forums, demand-intake discipline, vendor and technology governance, and the operating cadence that turn strategy into delivered, adopted outcomes.
CRM Manager DAZN Group LtdCRM ManagerNY$90,000–$110,000 / yearJoining DAZN in New York means being part of a global sports entertainment powerhouse, delivering world-class fan experiences through innovative CRM and customer engagement. You'll write engaging sports communications, collaborate with creative teams to develop big new ideas, and use data to understand how fans respond to our messaging.
CRM Technical Lead Developer eTeam Inc.CRM Technical Lead DeveloperJersey City, NJIntegrate CRM with external systems ERP, APIs, thirdparty tools. Provide technical leadership and mentor junior developers.
CRM Marketing Manager ZocDoc IncCRM Marketing ManagerNY$135,000–$165,000 / yearBrainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision. Owning CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly.
Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate PricewaterhouseCoopers LLPMicrosoft D365 CRM or Copilot/AI Functional Lead, Senior AssociateNY$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
NewCRM Systems & Digital Specialist Kennedys Law LLPCRM Systems & Digital SpecialistNew York, NY$75,000–$90,000 / yearMaintain high-quality digital content and data across platforms, working with Marketing, BD and Content teams to ensure website pages, mailing lists, campaign assets and social advocacy materials are accurate, client-focused, compliant and up to date. The successful candidate will work closely with colleagues across our global BD, IT Applications and Training teams, to support the ongoing development of our CRM system (InterAction), improve data quality and support digital marketing activity and drive user adoption across the firm.
Global IT Manager CRM & Data Davide Campari-Milano NVGlobal IT Manager CRM & DataNY$101,200–$134,900 / yearWhilst the role predominantly focuses on the CRM & Data workstreams, we work closely across the wider MarTech platforms to ensure there is joined-up approach, so there will be wider opportunities to contribute to the overall Marketing Technology portfolio. The Global IT Manager, CRM & Data will play a key role in shaping how our key Global markets drive significant value from our IT investments, become more data-driven and build long-lasting relationships with our consumers across our iconic brands.
Slate CRM Consultant Strata Information Group IncSlate CRM ConsultantNY$90,000–$125,000 / yearStrata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service.
NewCRM Campaign Manager First GroupCRM Campaign ManagerNew York, NY$97,700–$130,300 / yearFirst American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. The ideal candidate understands how to use CRM-driven marketing to support field sales, nurture relationships, generate leads, accelerate follow-up, and improve customer engagement throughout the sales lifecycle.
NewSoftware & CRM Developer | Brooklyn, NY · $70,000–$90,000 - 2423 BhiredSoftware & CRM Developer | Brooklyn, NY · $70,000–$90,000 - 2423Brooklyn, New YorkA healthcare organization in Brooklyn is looking for a Software & CRM Developer to run point on their internal systems: CRM architecture, automations, dashboards, reporting. Manage and maintain complex CRM environments, including board structures, permissions, user access, and system architecture.
CRM Sales Manager MondayCom LtdCRM Sales ManagerNY$165,000–$215,000 / yearAs a sales manager for our CRM product (our fastest-growing product line), you will be responsible for building, growing, and developing the very best CRM sales team by providing expert-level industry and sales knowledge, while coaching, training, and focusing on process improvement. Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops.
Sourcing and CRM Program Manager TendSourcing and CRM Program ManagerNew York, NYRemote$35–$45 / hourMarket Like a Recruiter — You apply real marketing discipline to how you engage candidates: segmenting audiences, testing messaging, analyzing what converts, and running multi-touch campaigns that build relationships over time — not just one-off cold outreach. Hands-on CRM experience with real depth: segmentation, nurture campaigns, multi-touch outreach sequences, data uploads from external sources, tagging strategy, and measurable engagement outcomes.
Senior Product Manager, CRM & Sales Enablement The Guardian Life Insurance Company of AmericaSenior Product Manager, CRM & Sales EnablementNew York, NY$152,290–$250,195 / yearThis role will define and execute a product strategy that supports an entrepreneurial agency model while delivering consistent, scalable, and intuitive platforms that enhance advisor effectiveness across pre-sales activities and client engagement. We are seeking a Senior Product Manager to lead our Client Relationship Management (CRM) and Sales Enablement platforms, partnering closely with field teams, business leaders, and technology partners.
Product Manager, CRM PlaylistProduct Manager, CRMNew York, NY$99,000–$140,000 / yearIf you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Serve as the definitive organizational leader and Subject Matter Expert (SME) for CRM, proactively evangelizing CRM best practices and driving strategic alignment across executive stakeholders and others.
Campaigns CRM Coordinator IntelliPro Group Inc.Campaigns CRM CoordinatorNew York, NYEnd-to-End CRM & Promotion Execution: Owning the full lifecycle of campaigns, from building and launching targeted communications to managing promo codes and ensuring precise user targeting. Obsessive Attention to Detail: High precision specifically regarding the management of CRM tools and creative assets to ensure a seamless customer experience.
Director, CRM Resident Home LLCDirector, CRMNYRemote$150,000–$180,000 / yearThe Director, Ashley CRM will be responsible for growing consumer revenue across a broad and complex product catalog, developing lifecycle strategies across email, SMS and lead capture, while navigating the operational realities of both corporate-owned and licensee store channels. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
NewDirector, CRM Partnerships & Strategy Breakthrough T1DDirector, CRM Partnerships & StrategyNew York, NY$95,000–$125,000 / yearIdentify and champion the integration of artificial intelligence (AI) tools and capabilities within Salesforce and connected systems - evaluating AI-powered features for prospect scoring, data enrichment, workflow automation, and fundraising insights - and partner with Data & Technology to pilot, implement, and scale solutions that increase Development team productivity and effectiveness. A senior individual contributor and key member of the Philanthropic Intelligence & Analytics team, this role serves as the primary liaison between Global Development and Data & Technology - translating fundraising business needs into scalable CRM solutions and leading Global Development's readiness for the organization's migration to Salesforce Nonprofit Cloud.
CRM Manager Diptyque Distribution LLC.CRM ManagerNew York, New York$105,000–$115,000The CRM Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and revenue-driving lifecycle campaigns. Sitting within the Marketing function and directly tied to revenue performance, this role is responsible for developing and executing lifecycle marketing strategies that drive client acquisition, engagement, loyalty, and lifetime value.
NewCRM Coordinator Lotto.comCRM CoordinatorJersey City, NJ$62,000–$75,000 / yearOverview Job Title: CRM CoordinatorReports to: Head of Retention MarketingDepartment: MarketingWho we are:Lotto.com is the first digital platform for ordering official state lottery draw and scratch games on both mobile and web platforms. Lotto.com helps the lottery contribute incremental funds to state-run programs across education, parks, emergency responders, veterans' health, and other important services.
NewCRM Assistant Motor Vehicle Software CorporationCRM AssistantNY$23–$25 / hourVitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.
CRM Manager Too Good To Go ApSCRM ManagerNY$85,000–$95,000 / yearServing as a bridge between local impact and global excellence, you will partner closely with the Global CRM team to optimize our tech stack (Braze, Amplitude, Salesforce Marketing Cloud) and refine processes, ensuring global tools are leveraged to maximize effectiveness for North American consumers. Global Partnership & Systems Lifecycle Management: Partner with global to improve opportunities within lifecycle and localization -from onboarding and early adoption to retention and reactivation-optimizing global templates to resonate with North American consumers.
NewDirector of CRM BabbelDirector of CRMNew York, NY$160,000–$175,000 / yearWho you are8+ years in CRM or lifecycle marketing, including campaign strategy, automation, and revenue-driving roles; at least 3 years of team management experienceProven success driving direct sales and revenue in a subscription or product-led environment; experience partnering with Marketing and Product to influence user behavior that leads to revenue growthExperience building and managing effective marketing teamsProficient with CRM platforms (Emarsys, Braze, Klaviyo, etc), analytics tools (Tableau, Looker, Amplitude, or similar), and experimentation frameworksData-driven and comfortable structuring complex problems with evidenceStrong collaborator and communicator, with the ability to build alignment across teams and translate insights into actionBenefitsJoin a global company with purposeCompetitive compensation, PTO, benefitsHave an Impact on Babbel's product, company, and learnersCareer growth and skill developmentThis position is located in NYC and requires a minimum of 3 days/week in office. Safeguard channel health and compliance: deliverability, list hygiene, frequency and fatigue management, preference management, and regional regulations (CAN-SPAM, CASL, GDPR).Analytics and insightOwn the retention measurement framework and reporting in partnership with Analytics; build Tableau dashboards for real-time visibility and weekly performance reviews.