Desktop Support Technician I - Mid TekSynapDesktop Support Technician I - MidWashington, Washington, DC$56,000–$60,000 / yearFull timeResponsibilities and Qualifications: As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians. Serve as the primary service desk escalation point, leading troubleshooting efforts for high-visibility and complex technical issues while coordinating with Tier II and Tier III teams to ensure timely resolution.
HSPD-12 Helpdesk-Customer Support Global Resource SolutionsHSPD-12 Helpdesk-Customer SupportWashington, DCJob Description: Summary: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. More specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment.
Customer Support Senior AHU Technologies IncCustomer Support SeniorWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
Customer Support Senior AHU TechnologiesCustomer Support SeniorWashington, District of Columbia$20–$23 / hourFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
Desktop Support Technician I - Junior TekSynapDesktop Support Technician I - JuniorWashington, Washington, DC$50,000–$55,000 / yearFull timeResponsibilities & Qualifications: As a Tier I Junior Support Technician you will provide high-quality front-line technical assistance to users across the client’s environment, supporting COTS applications, Windows and macOS systems, mobile devices, printers, and peripherals in a fast-paced service desk setting. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
IT Specialist Omniscius ConsultingIT SpecialistFt. Meade, MDMinimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
IT Program Manager (Military/DoW) ActioNet IncIT Program Manager (Military/DoW)Washington, DCRemoteThis role integrates outside plant (OSP) and premise cabling telecommunications infrastructure modernization, governance alignment (Roles & Responsibilities framework), sustainment operations, facility power integration, and deployment of a Government-controlled Operational Digital Twin (ODT). ActioNet has an immediate opening for a high-performing Program Manager with 7+ years of experience (Cleared) leading IT, procurement, logistics, and network infrastructure projects-wireless network experience is preferred.
Tier One Technical Support Science Applications International CorpTier One Technical SupportAberdeen Proving Ground, MD$80,001–$120,000 / yearThe goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy''s environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. JOB DESCRIPTION: SAIC is seeking a Tier 1 (Junior) Technical Support Analyst, with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC).
NewDeskside Support Engineer Science Applications International CorpDeskside Support EngineerWashington, DC$80,001–$120,000 / yearDeskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment. Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.
NewUser Support Analyst ECS Federal LLCUser Support AnalystWashington, DC$75,000–$95,000 / yearSupport: Scheduled and routine maintenance windows, including validating user access and system functionality following maintenance, documenting issues, and coordinating with technical teams to ensure services are restored for end users. This role is responsible for ensuring user accounts, access requests, approvals, supporting documentation, and user tracking records are complete, accurate, current, and maintained in accordance with program procedures, security requirements, and audit needs.
IT Manager AFFILIATED SANTE GROUPIT ManagerSilver Spring, MD$85,000–$90,000 / yearWhat We Require: Bachelor's Degree from an accredited college or university, AND six plus (6+) years' related experience in technical operations management and/or an equivalent combination of training and experience. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.
Technical Support Analyst II Alertus Technologies, LLCTechnical Support Analyst IIBaltimore, MD$64,000–$80,000 / yearAs the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus.
NewAdministrative Support Assistant (OA) United States ArmyAdministrative Support Assistant (OA)Washington, DC$40,736–$65,599 / yearGS-07 Specialized Experience: One year of specialized experience which includes: Experience using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data; Experience performing clerical support duties such as preparing correspondence, maintaining and updating database records, and verifying accuracy of information and figures for reports; Experience retrieving, updating and storing electronic data; and. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
NewIT Equipment Refresh Technician ITnovaIT Equipment Refresh TechnicianCrownsville, MDThe successful candidate will image and configure Windows 10 and Windows 11 devices, migrate user data, install software, remove legacy equipment, maintain accurate IT asset inventory, and provide exceptional customer service throughout the deployment process. Maintain accurate IT asset inventory by capturing and validating asset tags, service tags, serial numbers, equipment assignments, user information, office locations, and other required inventory data.
Desktop Support Technician II TekSynapDesktop Support Technician IIWashington, Washington, DC$61,000–$70,000 / yearFull timeMore senior candidates will also be able to provide advanced technical support for escalated issues, lead complex troubleshooting tasks, mentor Tier I and Tier II Junior technicians, and support on-site technical operations requiring advanced knowledge and system expertise . You will work hands-on and, at times, remotely, supporting workstation, mobility, and network troubleshooting, and participate in on-site support activities requiring higher technical proficiency .
Software Support Specialist - Level 1 (Remote) FEI SystemsSoftware Support Specialist - Level 1 (Remote)Columbia, MarylandRemoteFEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. As a Software Support Specialist – Level 1, you are expected to operate as a member of the Production Support team which is the primary point of contact for technical, navigational, and training assistance for customers and users of the LTSS and Carity proprietary systems and corporate support for internal employees of FEI Systems.
Lifecycle Support Analyst Leidos Holdings IncLifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
NewIT Professional U.S. NavyIT ProfessionalBaltimore County, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Support Engineer (Tier 3) - Cloud Platform & Integrations Nira IncSupport Engineer (Tier 3) - Cloud Platform & IntegrationsWashington, DCSitting behind district-level Tier 1 and nationwide Tier 2 help desk support, this engineer resolves the most complex platform, integration, and data issues - working across a FedRAMP High SaaS evidence platform, enterprise integrations, and AWS GovCloud infrastructure under SLA-driven incident and service request management. NIRA, Inc. is seeking a Tier 3 Support Engineer to serve as the final escalation point for a U.S. Department of Justice cloud-based digital evidence management program serving U.S. Attorneys'' Offices nationwide.
Lifecycle Support Analyst LeidosLifecycle Support AnalystAnnapolis Junction, Maryland$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.