Beyond onboarding, you will build and maintain ongoing and role-specific training, develop recurring certification and leadership development programs, deliver and support training in the field, partner with field leaders and subject-matter experts to keep content accurate as the operation evolves, and measure whether the training actually works, using completion, assessment, and on-the-job performance data to close the loop. This person is accountable for building the new-hire onboarding curriculum, e-learning modules, quizzes and knowledge checks, and hands-on exercises that teach every new employee how to do the job they were hired to do.