The position partners with BSA leadership, operational teams, subject matter experts, Learning and Development, and other stakeholders to identify learning needs and translate complex regulatory, policy, procedural, and operational requirements into practical training and performance support resources. Develop course outlines, storyboards, learning objectives, facilitator guides, participant materials, scenarios, case studies, assessments, knowledge checks, job aids, quick-reference guides, videos, microlearning, and other performance-support resources.