The CCR has the authority to enforce company policies regarding pricing, shipments, return goods, price adjustment, etc., to decide whether or not a product is eligible for return, to issue credits to a customer’s account for return goods, to determine the most economical or most expedient method for shipment in order to meet requested dates. Primary point of contact for communication with customers, inventory/purchasing, marketing, technical services group, corporate credit and warehouse to gain resolution and/or clarification on various issues pertaining to customer accounts/orders.