213 Results for

Customer Care Jobs in Baltimore, MD

Jobs

New!

Bethesda, MD3 days ago

$18–$19.50 Per Hour

Assist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times. Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.

New!

Silver Spring, MDToday

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

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Arlington, VAToday

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Washington, DCToday

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Silver Spring, MDToday

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Arlington, VAToday

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Washington, DCToday

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Baltimore, MDToday

$1,785–$1,785

Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.

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Baltimore, MDToday

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Baltimore, MDToday

$2,100–$2,100

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Baltimore, MDToday

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Baltimore, MDToday

$2,343–$2,343

New!

Towson, MD4 days ago

$24–$26 Per Hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

Annapolis, MD30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

BALTIMORE, MD30+ days ago

$16–$16

We provide customer and client support through a specialized energy efficiency team using call center technology, web chat, and established business processes within a paperless environment. As a Customer Service Representative, team members perform in a variety of areas focused on delivering customer experience within our clients' commercial energy business.

Bethesda, Maryland30+ days ago

$23.24–$33.44 Per Hour

Responsibilities: The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.

Columbia, MD13 days ago

$40,000–$51,000 Per Year

The Customer Care Manager plays an important role in supporting the daily operations of the agency by helping ensure customers receive prompt, professional, and accurate service. This position is ideal for someone who is customer-focused, organized, and able to support both customer needs and team workflows in a fast-paced insurance office.

Washington, DC19 days ago

$196–$390 Per Hour

We're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).

Arlington, VA30+ days ago

Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.

Bethesda, MD20 days ago

At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.

Washington, DC9 days ago

Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. Assumes responsibility to support and service customer accounts– including but not limited to: + Develops and maintains reporting structure for orders to capture issues relative to pricing, inventory, shipping, delivery, and invoicing.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

Annapolis, MD30+ days ago

$17.50–$26 Per Hour

PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.

Rockville, Maryland20 days ago

$17.40–$21.80 Per Hour

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Arlington, Virginia30+ days ago

Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike.

Baltimore, MD10 days ago

Remote

In this role, you will provide exceptional customer support in both English and a second language through various communication channels, including phone, email, chat, and in-person interactions. Hybrid work-from-home position with the capability to report onsite as business needs require, including up to 5 days onsite when necessary.

Owings Mills, MD30+ days ago

$20–$25 Per Hour

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.

Clarksville, MD20 days ago

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Rockville, MD30+ days ago

$17.40–$21.80 Per Hour

Washington, DC30+ days ago

$22–$24 Per Hour

Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.

Washington, Washington, DC16 days ago

$20.05–$28.26 Per Hour

We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.

Rockville, Maryland30+ days ago

$20.05–$28.26 Per Hour

Joining our MD/DC Floater team places you at a base branch and covering the following branches as needed: Shady Grove, Park Potomac, Twinbrook, Silver Spring, Bethesda, Chevy Chase, Gallery Place, K Street, and McPherson. We provide full banking services for our commercial clients, including new account setup and maintenance, cash management products, and in-person assisted and automated transaction services.

Baltimore, Maryland30+ days ago

Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Job Description: As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.

New!

Washington, DC5 days ago

$17–$24.20 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Glen Burnie, Maryland10 days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Aberdeen, MD30 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Westminster, Maryland3 days ago

$18–$20

Atlantic Blue is seeking a reliable and detail-oriented Entry Level Customer Service Representative (CSR) to support our daily office operations. Assist with light accounts receivable tasks, including processing payments and follow-ups.

Linthicum, Maryland30+ days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

Washington, DC30+ days ago

Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.

Washington, DC30+ days ago

$18–$21 Per Hour

This position is responsible for providing outstanding customer service by responding to inquiries via phone, email, and web cases. Respond to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.

Arlington, VA10 days ago

Full-time

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

Annapolis, MD30+ days ago

Adheres to the compliance policies of the department and organization (i.e. timely arrivals, minimal absences, appropriate attire, readiness for work, adherence to the department working schedule, follows AAMC policies regarding personal electronic devices, and other policies, as outlined by the organization). Demonstrate ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, administrative applications (i.e. Outlook, AAMC Intranet, Compass, etc.), and necessary online applications.

Annapolis, MD30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Phoenix, MD30+ days ago

Full-time

Essential Experience:Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows.

New!

Halethorpe, MD4 days ago

because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.

Timonium, MD30+ days ago

Full-time

This will ensure that the client is kept informed of their scheduled time frames for service, as well as following through to ensure that the client has received the best service, applicable to their needs. Must demonstrate the ability to use basic computer skills, with the willingness and ability to learn new computer software programs, including (but not limited to) email systems, spreadsheets, etc.

New!

Hunt Valley, MD4 days ago

Full-time

As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.

Baltimore, Maryland30+ days ago

$60,000–$70,000 Per Year

As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care.

New!

Elkridge, MD3 days ago

$20–$20 Per Hour

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Customer Care Jobs in Baltimore, MD

Jobs

Customer Service Retail AssociateSystem One

Patient Care Coordinator RN, Holy Cross HospitalKaiser Permanente

Patient Care Coordinator RN, Virginia Hospital CenterKaiser Permanente

Patient Care Coordinator RN, Short Hours, Capitol Hill MOBKaiser Permanente

Patient Care Coordinator RN, Part Time, Holy Cross HospitalKaiser Permanente

Patient Care Coordinator RN, Part Time, Virginia Hospital CenterKaiser Permanente

Patient Care Coordinator RN, Children's HospitalKaiser Permanente

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,785 per week in Baltimore, MDCrossMed Healthcare

Travel Nurse RN - Cardiovascular Intensive Care Unit in Baltimore, MDCrossMed Healthcare

Travel Nurse RN - Cardiovascular Intensive Care Unit - $2,100 per week in Baltimore, MDCrossMed Healthcare

Travel Nurse RN - Neonatal Intensive Care Unit in Baltimore, MDCrossMed Healthcare

Travel Nurse RN - Cardiovascular Intensive Care Unit - $2,343 per week in Baltimore, MDCrossMed Healthcare

Call Center SpecialistIndotronix International Corporation

Representative, Customer Service - New Patient CareCardinal Health

Customer Care RepresentativeAdNet AccountNet, Inc.

Customer Care RepresentativeEagleBank

Customer Care Manager - State Farm Agent Team MemberCarrie Skinner State Farm

Customer Care Services - TestConfidential

Customer Care SpecialistSerenity Mental Health Centers

Customer Care CoachSerenity Mental Health Centers

Customer Care RepAmcor

Entry Level Customer Service Representative (Call Center)The Panther Group

Customer Service Representative - Professional Business OfficeAnne Arundel Medical Center

Customer Service RepresentativeSuburban Propane

Customer Service Representative at RiverHouse - The JamesJBG SMITH

Customer Service RepresentativeAllmed Staffing Inc

Customer Service Representative (CSR)JF Plumbing & Heating

Entry Level Automotive Customer Service RepresentativeJim Coleman Honda

Customer Service Representative in Rockville, Maryland | Careers at Rockville, MDUNAVAILABLE

Customer Service Representative at 1221 VanJBG SMITH

Customer Service RepresentativeEagleBank

Customer Service Representative Floater - MD/DCEagleBank

Customer Service RepresentativeTravelwithsan

Customer Service RepresentativeU-Haul

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Entry Level Customer Service RepresentativeAtlantic Blue Water Services

Customer Service Representative-2nd shiftRoto-Rooter Services Company

Customer Service Representative - DC/MD/VAJamison Professional Services, Inc. (JPS)

Customer Service RepresentativeAddison Group

Sales and Customer Service RepresentativeAtomic Promotions Inc

Customer Service RepresentativeAnne Arundel Medical Center

Associate Customer Service RepresentativeHighmark Health

Customer Service Representative Plumbing & Water Treatment ServicesLiberty Pure

Customer Service RepresentativeP.E.A.C.H. Teams

Customer Service RepresentativeClinton Electric Co., Inc.

Veterinary Customer Service RepresentativeEthos Veterinary Health

Commercial Lines Insurance Customer Service RepresentativeRed Clover HR

Lead Generator / Customer Service Representative - Brand AmbassadorCarroll Water

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