66 Results for

Customer Care Jobs in Calumet City, IL

Jobs

IL13 days ago

Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

IL30+ days ago

The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

Chicago, IL30+ days ago

Remote

p>Responsibilities:

Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.

Chicago, IL30+ days ago

Remote

p>Basic Qualifications:

• 1 year experience (WAH) remote customer service • 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications • Minimum High school diploma or GED • Spanish Bilingual.

Responsibilities:

• Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products.

Chicago, IL30+ days ago

$19.62–$23.65 Per Hour

Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.

Bensenville, IL30+ days ago

$26.44–$31.25 Per Hour

p>As a Sea Logistics Customer Care Specialist, you''ll be the trusted point of contact for our clients by communicating clearly, solving problems creatively, and collaborating across departments to deliver exceptional service.

Collaborate with cross‑functional teams, including sales, operations, marketing, and technical support, to address customer issues and enhance the customer experience.

Bourbonnais, IL30+ days ago

Remote

p>Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

IL11 days ago

Remote

New!

Joliet, Illinois6 days ago

p>This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills.

Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.

Lisle, IL11 days ago

$60,000–$63,000 Per Year

p>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Wood Dale, IL15 days ago

This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.

Orland Park, Illinois30+ days ago

p>Physical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision.

Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!

Chicago, IL30+ days ago

Remote

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.

Schaumburg, Illinois30+ days ago

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Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

This Organization Participates in e-Verify.

Oak Brook19 days ago

The Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment.

Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.

Chicago, IL30+ days ago

$110,000–$130,000 Per Year

p>Summary:

Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.

Chicago, IL30+ days ago

$19.23–$28.85 Per Hour

p>Summary:

Chicago, IL30+ days ago

$16.60–$27.45 Per Hour

The Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Call Center Representative will: Communicate with patients and clinicians via the telephone to evaluates patient needs to determine appropriate care provider or manage appointments.

New!

Chicago, Illinois4 days ago

p>Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits. The Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

Chicago, IL30+ days ago

$21.64–$30.29 Per Hour

p>Summary:

Wood Dale, IL7 days ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 ![](embedded:image1.png)**nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

Oak Brook19 days ago

The Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment.

Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.

Hinsdale, IL30+ days ago

$48,495.33–$90,192.84 Per Year

li>Demonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues.

Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.

New!

Chicago, IL1 day ago

$17.79–$25.97 Per Hour

The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.

Chicago, IL30+ days ago

$17–$20 Per Hour

TCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.

Chicago, Illinois30+ days ago

Remote

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Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Representing the business at the executive level, this role translates strategic objectives into a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.

Chicago, IL30+ days ago

Full-time

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .

Chicago, Illinois30+ days ago

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The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received.

SCR Medical Transportation LLC

Employer of choice!

Chicago, IL30+ days ago
Job Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.

IL24 days ago
Remote
Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers. Your Day to Day Responsibilities: Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner.

IL20 days ago
Remote
li>Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
Your Day to Day Responsibilities:
Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner.

IL30+ days ago
$18–$22 Per Hour
We''re searching for our next Customer Service Representative and if you''re looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you!
OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas--if you''re looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round!

Chicago, IL30+ days ago
How You'll Make an Impact: As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Cicero, IL30+ days ago
$40,000–$50,000 Per Year
p>Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. This representative will be responsible for meeting directly with external customers and clients regarding services.

Villa Park, IL30+ days ago
$52,500–$55,000 Per Year
Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management. The Customer Service Representative will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.

Lisle, IL13 days ago
p>This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives.
RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.

New!
Chicago, IL3 days ago
p>As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems.
You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.

Oakbrook Terrace, IL30+ days ago
$69,000–$90,000 Per Year
Manage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.

Chicago, IL30+ days ago
$31,900–$47,546 Per Year
Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.

Chicago, IL21 days ago
$28,356–$45,870 Per Year
li>Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders.
Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.

Skokie, Illinois21 days ago
The Client Services Manager serves as the primary escalation point overnight, ensuring operational excellence, timely exam results, adherence to policy, and exceptional client service while supporting supervisors and frontline staff. This leadership role is responsible for quality control oversight, positive result workflows, supervisor support, call center performance, and staffing continuity across all states during overnight hours.

Skokie, IL20 days ago
p>The Client Services Manager serves as the primary escalation point overnight, ensuring operational excellence, timely exam results, adherence to policy, and exceptional client service while supporting supervisors and frontline staff. This leadership role is responsible for quality control oversight, positive result workflows, supervisor support, call center performance, and staffing continuity across all states during overnight hours.

Bolingbrook, IL7 days ago
We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.

Bolingbrook, Illinois8 days ago
li style="font-family:'helvetica';font-size:12pt">Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.
Operationalize AI quality monitoring through internal teams and BPO partners responsible for executing audit programs and establish audit-the-auditor practices and calibration processes to ensure scoring consistency and continuous improvement.

IL30+ days ago
$55–$65 Per Hour
About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. This role partners with clinical operations, patient access, IT, and call center leadership to enhance patient engagement, streamline workflows, and ensure reliable system performance in a healthcare environment.

Schaumburg, IL30+ days ago
$85,000–$90,000 Per Year
Due to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.
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Skokie, IL30+ days ago
$40,000–$63,000 Per Year
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Valparaiso, IN30+ days ago
p>JOB RESPONSIBILITIES:
Registers or verifies patient information for every phone call, schedules patient appointments according to provider scheduling templates, and instructs patients accordingly in preparation of their appointment.
As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and direct their calls as necessary.

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Customer Care Jobs in Calumet City, IL

Customer Care Specialist - Call Center Servpro Industries LLC

Patient Solutions Representative II (Healthcare Customer Service | Call Center) R1 RCM Inc

Customer Care Associate NTT DATA Group Corp

Customer Care Associate NTT DATA Services, LLC

Customer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL HD Supply Holdings Inc

Sea Logistics Customer Care Specialist, Import Kuehne + Nagel International AG

IL Call Center Remote Customer Service Representative Vimo, Inc.

Call Center Remote Customer Service Representative Vimo, Inc.

BDC Customer Care Specialist Thomas Nissan of Joliet

Customer Care Manager Covista Inc

Customer Service Manager QC Industries, LLC

Customer Care Specialist Mercedes Benz Of Orland Park

Customer Care Specialist Massachusetts Mutual Life Insurance Company

Customer Care Manager II PulteGroup

This Organization Participates in e-Verify.

Customer Care Team Lead Bilingual Spanish PLS

Customer Service Team Lead Goldbelt Incorporated

Customer Service Representative II Goldbelt Incorporated

Call Center Representative Shirley Ryan AbilityLab

Registry Call Center Representative Shirley Ryan AbilityLab

Customer Service Representative III Goldbelt Incorporated

Customer Service Manager nVenia

Customer Care Representative Bilingual Preferred PLS

Call Center Supervisor AdventHealth

Customer Service Representative I Goldbelt

Call Center/Patient Service Representative TCA Health Inc

VP, Product Manager – Call Center Independence Pet Group

TRICARE Customer Service Rep-Alaska residents TriWest Healthcare Alliance

Call Center Agent Beacon Mobility

Customer Service Representative Mintex Inc

Claims Call Center Representative Zurich Insurance Group Ltd

Claims Call Center Representative (Remote) Zurich Insurance Group Ltd

Customer Service Representative--Chicago, Illinois Okolona Pest Control Inc

Call Center Bilingual Sales & Retention Representative (English/Spanish) AT&T Inc

Customer Service Rep - HIRING ASAP! Genesis Marketing Inc.

Customer Service Representative - Weekly Paycheck Genesis Marketing Corporation

Regional Customer Experience Supervisor DCC Propane LLC

Consultant - Call Center Transformation McKinsey & Co Inc

AVP Customer Service Manager National Specialty Lending Old Second Bancorp Inc

Call Center Senior Representative NTT DATA Group Corp

Call Center Senior Representative (bi-lingual Spanish) NTT DATA Group Corp

Client Services Manager All-Stat Portable

Client Services Manager All Stat Portable

Customer Care AI Program Lead Ulta Beauty Inc

Customer Care AI Program Lead Ulta Beauty, Inc.

Call Center Senior Representative NTT DATA Services, LLC

Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLC

Business Analyst - Five9 Computer Task Group, Inc

Customer Service Manager Sterling Engineering, Inc.

Retail Sales Consultant AT&T Inc

Phone Operator (51257) HealthLinc Inc

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