223 Results for

Customer Care Jobs in Cambridge, MA

Jobs

New!

North Chelmsford, MA6 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Andover, MA4 days ago

$20–$23

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Boston, MA1 day ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Nashua, NHToday

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

New!

Quincy, MA3 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Andover, MA11 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

New!

Woburn, MA6 days ago

$16–$16.50 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Peabody, MA6 days ago

$16–$16.50 Per Hour

Quincy, MA22 days ago

$42,000–$45,000 Per Year
Full-time
Employee

Quincy, MA14 days ago

$45,000–$47,000 Per Year
Full-time
Employee

New!

Wakefield, MA4 days ago

$22–$22

New!

Newton, MA1 day ago

$2,120–$2,120

Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.

New!

Boston, MA2 days ago

$2,120–$2,120

New!

Norton, MA4 days ago

Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

New!

Pelham, NHToday

Customer ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.

New!

Stoneham, MA2 days ago

$18.50–$23.13

Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc. Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment.

Boston, MA30+ days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Needham, MA18 days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

E Boston, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

New!

Please note: Actual location may vary., RI5 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Salem, New Hampshire12 days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Woonsocket, RI5 days ago

Remote

$20–$20

Roles and Responsibilities:This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a call center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

Manchester, NH30 days ago

Remote

Full-time

If you have the mindset, work ethic, and desire to succeed, we provide the training, mentorship, and systems to help you build a thriving remote career. This is your opportunity to step into a role where flexibility, residual income, and unlimited growth potential are not just promises—they’re built into the path.

Weymouth, MA12 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Stoughton, MA30+ days ago

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Newton, MA30+ days ago

Remote

Full-time

Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.

Newton, MA30+ days ago

Remote

Full-time

Ayer, MA30+ days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

Newton, MA30+ days ago

Remote

Full-time

East Boston, Massachusetts30+ days ago

That’s why we offer numerous different networking programs that our team members are able to take advantage of, giving you the opportunity to not only expand your skills but also giving you the chance to gain insight to the many different teams and departments that are behind our Skytrax 4 Star Rated airline. Porter Airlines offers perks and benefits that can vary by minimum number of hours worked, length of employment and employment status: Staff Travel program: unlimited standby travel on Porter flights upon hire that open to our Global internaline partners after 6 month of continuous employment.

East Boston, Massachusetts30+ days ago

Canton, MA30+ days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

Salem, New Hampshire29 days ago

$14–$24 Per Hour

This isn’t your typical desk job — it’s fast-paced, people-focused, and perfect for someone who loves connecting with others, multitasking, and being part of a fun, polished, and high-energy environment. Keep the shop looking fresh through daily side work, including dusting, sweeping, restocking product shelves, inventory support, and maintaining clean tools, dishes, and glassware.

Hanover, MA17 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Westwood, MA13 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

New!

Norwood, MAToday

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Danvers, MA30+ days ago

Including but not limited to entering quotes, entering orders, order checking, expediting, and other administrative tasks. Ability to multi-task and manage competing priorities in a faced paced, high-pressure and results oriented environment.

Boston, MA30+ days ago

We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Cambridge, MA with similar specifications to those below: Compensation: $18.00/hr-$20.00/hr*.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Pembroke, Massachusetts11 days ago

$22–$24 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

Manchester, NH25 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

Marlborough, MA30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Somerville, MA30+ days ago

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Quincy, Massachusetts30+ days ago

$24–$28

Apply TodayIf you’re the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you. At Clancy Brothers Pest Control, you’ll play a key role in operations, customer experience, and team coordination—not just basic customer service.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Boston, MA30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Reading, MA17 days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

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Customer Care Jobs in Cambridge, MA

Jobs

Customer Service RepresentativeHajoca Corporation

Customer Service RepresentativeVaco LLC

Customer Service RepresentativeBeacon Hill Staffing Group

Front Desk Coordinator & Customer Care SpecialistWakefield Thermal Solutions

Office & Csr ManagerTrust 1 Services

Customer Service Representative- Andover, MANesco Resource

Customer Expierience CoordinatorTJ Maxx

Customer Experience CoordinatorTJ Maxx

Bilingual Call Center Representative / Member LiaisonHealthcare Financial, Inc.

Call Center Representative/Member AdvocateHealthcare Financial, Inc.

Call Center RepresentativeVaco LLC

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,120 per week in Newton, MACrossMed Healthcare

Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,120 per week in Boston, MACrossMed Healthcare

Customer Service CoordinatorPenske Truck Leasing Co., L.P.

Customer Support Representative - MerrimackFidelity Investments

Patient Care Coordinator Full TimeBJ's Wholesale Club

Representative, Customer Service - New Patient CareCardinal Health

Customer Care Center Team ManagerNeedham Bank

Customer Care RepresentativeThe Panther Group

Coordinator III - Customer Service RepresentativeApidel Technologies

Customer Care SpecialistWakefield Thermal Solutions

Customer Service Representative as 100% RemoteAmicis Global

Online Client Care CSR Representative – RemoteGlobe Life AIL - Lisa Russel

Customer Service Representative / Inbound Call CenterSouth Shore Health

Call Center Customer Service RepresentativeKelly Services

Customer Service Rep - Customer Service - JuniorGTT

Customer Care (L3)- Medical ImagingPaxeraHealth

Customer Care L3 - Medical Imaging - HybridPaxeraHealth

Customer Service Representative (CSR) Ayer MADomino's

Senior Customer Care Engineer (L-4)PaxeraHealth

Customer Service Representative - Part Time (BOS)Porter Airlines Inc.

Customer Service Representative - Full Time (BOS)Porter Airlines Inc.

Customer Service RepresentativeSystem One

Sales Associate / Customer Service RepresentativeDrybar Shops

Storage Customer Service Representative (Afternoons & Weekends)U-Haul

Customer Service RepresentativeEversource

Customer Service RepresentativeU-Haul

Customer Service RepresentativeConnexion Systems + Engineering

Call Center Customer Service RepresentativeThe Hollister Group, Inc.

Family Owned Environmental Company is looking for Customer Service MemberU.S. Environmental Rental

Customer Service RepresentativeWaltham Pest Services

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service RepresentativeSchureMed

Associate Customer Service RepresentativeTechDigital

On-Site Customer Service Representative - Somerville, MASharecare

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Customer Service RepresentativeClancy Brothers Pest Control

Customer Service Representative – Travel AgencyRemote Careers

Associate Customer Service RepresentativeHighmark Health

HVAC Customer Service RepresentativeCooling Unlimited, Inc.

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