Customer Service/BDC Representative Hendrick Automotive Group CorporateCustomer Service/BDC RepresentativeCharlotte, North Carolina$42,000–$55,000 / hourFull timeJoin Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.
Customer Experience Coordinator MarshallsCustomer Experience CoordinatorCharlotte, NC$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Service Representative – Financial Services TTECCustomer Service Representative – Financial ServicesCharlotte, NCWhether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Supervisor Customer Care Services iQor Holdings, Inc.Supervisor Customer Care ServicesCharlotte, NCProvides management to work area by training and mentoring Team Leaders and providing advice with regards to achieving daily quality, production, and turn time goals. While maintaining other supervisory functions which includes but not limited to grief processing, customer contacts, and customer/employee escalations.
Customer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17 / hourContract to hire Position Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Assistant Customer Care Manager - Charlotte, NC PulteGroupAssistant Customer Care Manager - Charlotte, NCCharlotte, North CarolinaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Specialist SaiaCustomer Care SpecialistCharlotte, North CarolinaRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Customer Care Manager - Charlotte, NC Life-Assist, Inc.Customer Care Manager - Charlotte, NCCharlotte, NC$75,000–$85,000The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues. Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow.
Customer Care Center Specialist HomeTrust BankCustomer Care Center SpecialistCharlotte, NCFull timeHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
NewLogistics Customer Care & Documentation Specialist SaiaLogistics Customer Care & Documentation SpecialistCharlotte, NC$20.10–$24.20 / hourSaia Inc. in Charlotte, North Carolina, is hiring for a role that supports terminal operations through clerical and customer service activities. Responsibilities include managing shipment documentation, assisting with daily operations, and providing exceptional customer service.
NewUnit Manager, Customer Care Piedmont AirlinesUnit Manager, Customer CareCharlotte, North CarolinaEmployment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position isto manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte DistroCustomer Care Specialist (Telecom) – Growth Opportunity | CharlotteCharlotte, North CarolinaKey Responsibilities Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery) Qualifications Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions Preferred Telecom experience Billing or account support experience Bilingual (English/Spanish) Requirements High School Diploma Apply Today Join a growing telecom company and build your career in customer support. #HireFinder #LI-PROMOTED #LI-Onsite $45,000 - $50,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewInbound Collections Specialist - Customer Care & Negotiation iQorInbound Collections Specialist - Customer Care & NegotiationCharlotte, NCJoin us to support our major credit card portfolio and help our customers achieve their financial goals!#J-18808-Ljbffr. The position requires strong attention to detail, negotiation skills, and the ability to handle sensitive conversations with empathy.
Customer Care Support II Toshiba America Business Solutions CareersCustomer Care Support IICharlotte, North CarolinaIn addition, you will play a critical role dispatching our teams to deliver best-in-class products and services to our customers, the local businesses, organizations, and institutions that are pillars of our communities. Your core focus as Customer Care Specialist will be to support our customers and operations teams deliver impeccable customer service, and ultimately seize the chance to influence, build relationships, and grow in the process.
Customer Care Coordinator - Charlotte, NC Vensure Employer ServicesCustomer Care Coordinator - Charlotte, NCCharlotte, NCPriorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. Handle incoming calls, emails & chat from customers asking for help with their account, services, or other requests of Conterra.
NewParts Customer Care Rep Crown Equipment CorporationParts Customer Care RepConcord, NCOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
NewBakery Counter Associate - Fresh Display & Customer Care Whole Foods Market IP. L.P.Bakery Counter Associate - Fresh Display & Customer CareCharlotte, NC$15–$24.40 / hourA popular grocery store chain in Charlotte, NC, is seeking a Bakery team member to support product preparation, maintain displays, and ensure excellent customer service. This role requires proactive selling, knowledge of products, and the ability to work in various conditions.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Charlotte, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorCharlotte, NCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Weekend Customer Service and Dispatch Representative Horne Heating & Air ConditioningWeekend Customer Service and Dispatch RepresentativeBelmont, NC$20–$25 / hourFull timeYou will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating and Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
NewCustomer Service Team Lead Horne Heating & Air ConditioningCustomer Service Team LeadBelmont, NC$24–$27 / hourAs Customer Care Team Lead at Horne Heating and Air Conditioning, you'll be the first point of contact for your team, customers, and cross-department escalations. You'll coach CSRs and Dispatchers, ensure SOPs are followed, monitor KPIs, and help deliver the exceptional service our customers expect.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Charlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IICharlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
NewCustomer Service Representatives iQuorCustomer Service RepresentativesCharlotte, NCWe are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
NewCustomer Service Representative - Billing II Quest DiagnosticCustomer Service Representative - Billing IICharlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. As a Billing Customer Service Representative, you'll provide our members with the information theyneed to make better decisions about their health, helping them get access to the right care the first time.
Spanish Bilingual Customer Service Representative iQor Holdings, Inc.Spanish Bilingual Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Medical Customer Service Representative - Charlotte, NC (Onsite) MeduitMedical Customer Service Representative - Charlotte, NC (Onsite)Charlotte, North CarolinaWe focus onâ¯optimizingâ¯payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.â¯Learn more at www.meduitrcm.com.â¯. The Medical Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
Customer Service Representative iQor Holdings, Inc.Customer Service RepresentativeCharlotte, NCAt least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Customer Service Representative AxelonCustomer Service RepresentativeGastonia, NCUnderstanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
NewMedical Customer Service Representative - Charlotte, NC (Onsite) PMAB LLCMedical Customer Service Representative - Charlotte, NC (Onsite)Charlotte, NC$16–$18 / hourPart timeWe focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. The Medical Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsCharlotte, NCFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
NewCustomer Service Team Lead Horne Heating and Air Conditioning IncCustomer Service Team LeadBelmont, NC$24–$27 / hourAs Customer Care Team Lead at Horne Heating and Air Conditioning, you''ll be the first point of contact for your team, customers, and cross-department escalations. You''ll coach CSRs and Dispatchers, ensure SOPs are followed, monitor KPIs, and help deliver the exceptional service our customers expect.
NewCall Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FT Advocate Aurora Health IncCall Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FTMint Hill, NC$35.50–$53.25 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewLead Customer service Representative Circle KLead Customer service RepresentativeCharlotte, NCThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Charlotte, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewCall Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FT Advocate Health and Hospitals CorporationCall Center Registered Nurse (RN) - Atrium Health Mint Hill Pediatric Extended Care Evenings FTMint Hill, North CarolinaProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewCustomer Service iQuorCustomer ServiceCharlotte, NCGenuine empathy and professionalism in sensitive conversations Ability to stay calm, positive, and goal-driven, flexibility to work any shift, including nights and especially weekends. In this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience.
NewCustomer Service Reprsentative iQuorCustomer Service ReprsentativeCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal.
NewCustomer Service Representative 50 FloorCustomer Service RepresentativeCharlotte, NC$17–$20 / hourCustomer Service Representative role will include communication with the customers throughout the purchase and installation process, coordination with other team members to resolve customer issues, and addressing post-sale product warranty questions. The right fit for the Customer Service position will have good communications skills, be able to stay organized, show a sense of urgency in solving customer concerns, and take a pro-active approach to supporting their team.
Customer Service Representative Encore Vet Group LLCCustomer Service RepresentativeMint Hill, NCFor more than 30 years, Mint Hill Animal Hospital has proudly served the Mint Hill community and surrounding areas with high-quality veterinary care. As an AAHA-accredited hospital and recipient of AAHA Practice of the Year recognition, we are committed to delivering exceptional patient care while fostering a supportive, team-focused workplace.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCharlotte, NCFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Service Representative PetSuitesCustomer Service RepresentativeCharlotte, NC$11–$12PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, NC$13–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Retail Customer Service The Michaels Companies IncRetail Customer ServiceCharlotte, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Part Time - Customer Service Associate - Tool Rental - Flexible Lowe's Companies IncPart Time - Customer Service Associate - Tool Rental - FlexibleSalisbury, NCBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
NewCustomer Service Representative Broadmore Pet RetreatCustomer Service RepresentativeCharlotte, NCClient Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
Customer Service Representative Horne Heating & Air ConditioningCustomer Service RepresentativeBelmont, NC$16–$20 / hourFull timeYour primary responsibilities will include making outbound calls regarding unsold service and sales opportunities, reconnecting with previous leads, helping convert opportunities into scheduled work, documenting customer interactions accurately, and coordinating with internal departments to ensure a seamless customer experience. We are seeking a motivated, organized, and customer-focused Customer Service Representative to support our Service and Sales teams by following up with customers on unsold projects and helping convert opportunities into scheduled work.
NewCustomer Service Representatove iQuorCustomer Service RepresentatoveCharlotte, NCIn this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. We're hiring motivated Customer Service & Collections Representatives to support a major credit card portfolio.
Dispatcher/Customer Service Representative GSM ServicesDispatcher/Customer Service RepresentativeGastonia, NCOur focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including: Paid Time Off (PTO) to recharge and enjoy life outside of work.
Customer Service Representative - State Farm Agent Team Member Daniel Connor - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMooresville, NCBefore becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency. As a Customer Service Representative - State Farm Agent Team Member with Daniel Connor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.