221 Results for

Customer Care Jobs in Charlotte, NC

Jobs

New!

Gastonia, NC4 days ago

$20–$21 Per Hour

Use clearly defined rules and guidelines to negotiate payment plans that meet regulatory requirements, and make appropriate referrals to internal or external departments/agencies for additional assistance. This role will play a critical role in ensuring the continued delivery of safe, reliable, and cost-effective energy to our customers.

New!

Gastonia, NC4 days ago

$20–$22 Per Hour

You'll also play a key role in helping customers navigate difficult situations, including credit challenges, all while using your communication skills and attention to detail to deliver a positive experience. This role is the frontline connection between our company and the customers we serve- answering questions, resolving issues, and providing guidance on billing, payments, service requests, and more.

Charlotte, NC10 days ago

$18–$22 Per Hour

In addition to administrative responsibilities, this position involves light warehouse duties, including pulling and packing small parts for shipment and preparing documentation for export orders. Responsible for receiving and processing parts orders, maintaining organized records, and delivering customer communication regarding order status, pricing, and potential delays.

Charlotte, NC12 days ago

Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.

Charlotte, North Carolina12 days ago

$42,000–$55,000 Per Hour
Full-time

Join Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlotte. As a Luxury Customer Concierge, you'll be the first point of contact for customers of our luxury dealerships — handling inbound and outbound calls, texts, and emails with professionalism and care.

Charlotte, NC14 days ago

Additional Skills/Requirements (required): Appropriate customer service, effective and appropriate customer relations, verbal and non-verbal communication techniques, interpersonal relationship skills, conflict resolution, critical thinking and computer literacy. With assignments that may change daily and support for up to five locations, PNRT RNs bring flexibility, clinical confidence, and strong collaboration skills while gaining broad exposure to facilities, specialties, and care teams across Novant Health.

Concord, North Carolina10 days ago

Full-time

Build your career with Hendrick Automotive Group, one of the largest, most successful privately held companies in the U.S. with over 90 car dealerships and an outstanding NASCAR Champion racing team! As a Business Development Representative (BDC), your day-to-day includes interacting with customers over the phone/internet, building positive relationships, and managing service appointments.

Charlotte, NC26 days ago

Remote

$50,000–$60,000 Per Year
Full-time
Employee

In this role, you will support members who have requested information about their benefit options by scheduling brief virtual appointments and guiding them through a simple, user-friendly online process. You will manage a mix of inbound and outbound communication, respond to member inquiries, update account details, and assist with completing straightforward digital forms.

Charlotte, NC25 days ago

Full-time

Ability to prioritize tasks and manage multiple deadlines; work independently and as part of a team; remain calm and professional under pressure; maintain respect for and empathy with customers and their needs. The Customer Care Representative handles a variety of customer interactions through phone, email, chat, and social media.

Charlotte, NC11 days ago

$53,000–$58,000 Per Year

We aren’t looking for robots to read scripts; we’re looking for genuine people-people who enjoy solving problems and making someone’s day a little brighter. As our newest Customer Care Agent , you’ll be the face of our mission, introducing neighbors to the lightning-fast world of AT&T Fiber.

Charlotte, NC30+ days ago

Full-time

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.

Mount Holly, NC27 days ago

$40,000–$55,000 Per Year

The Customer Care Manager plays an important role in supporting the daily operations of the agency by helping ensure customers receive prompt, professional, and accurate service. This position is ideal for someone who is customer-focused, organized, and able to support both customer needs and team workflows in a fast-paced insurance office.

New!

Charlotte, NC2 days ago

Full-time

Our roster of clients features some industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. ScentAir serves over 50,000 brands globally in more than 100 countries, partnering with a wide range of industries—including retail, hospitality, healthcare, and entertainment.

New!

Concord, NC4 days ago

$16–$20 Per Hour

As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, a career at Mr. Appliance as Customer Service Representative could be your future!

New!

Concord, NC4 days ago

$14–$18 Per Hour

Solidify Opportunities - By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians and also contribute to the growth of our business. We Collaborate with You - As a CSR, you'll work closely with other team members and service technicians to ensure that customers receive the best possible service.

Huntersville, NC15 days ago

Full-time

Join NSI Industries as a Customer Service Representative (Manufacturing & Distribution), where you’ll play a key role in delivering responsive, high-quality support every day. Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

New!

Concord, NC4 days ago

The employee is regularly required to lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, depth vision and ability to adjust focus. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

MOORESVILLE, North Carolina30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Gastonia, NC18 days ago

Remote

This role is responsible for delivering exceptional customer service by handling billing inquiries, payment arrangements, service requests, account concerns, and emergency-related calls while ensuring compliance with company procedures and regulatory requirements. We are seeking a Customer Service Representative to join a fast-paced Customer Care team supporting residential and commercial utility customers.

Monroe, NC30+ days ago

$26–$27 Per Hour

New!

Matthews, NC3 days ago

$36,000–$50,000 Per Year

You won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood. We're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter.

New!

Concord, NC4 days ago

With generations of experience delivering the highest quality service available to over 10,000 customers, Chad Love Services provides Heating, Cooling, Duct Cleaning AND SO MUCH MORE and is fully dedicated to maintaining its position as Concord's #1 rated service company. We have built the strongest team and culture you've ever seen where team members are deeply motivated; we care about you, your hobbies, your family and your free time and make sure that you can have that balance in your life to enjoy it all.

Charlotte, NC8 days ago

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

New!

Kings Mountain, NC4 days ago

New!

Belmont, NC4 days ago

New!

Belmont, NC4 days ago

New!

York, SC4 days ago

New!

Charlotte, NC4 days ago

Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.

Rock Hill, SC30+ days ago

$16–$19 Per Hour

With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Charlotte, NC30+ days ago

Charlotte, NC20 days ago

$12–$13

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Charlotte, NC11 days ago

$52,000–$59,000 Per Year

Strong communication skills and a solution-focused mindset; capable of guiding service decisions and supporting AT&T Fiber acquisition goals across multiple sectors. Our partnership with AT&T is built on a single goal: to connect communities to the unparalleled reliability of high-speed fiber internet, powering progress one campaign at a time.

Belmont, NC10 days ago

$16–$20 Per Hour

We are currently hiring a Customer Service Representative, with a strong focus on part-time availability, to support our Service and Sales teams by connecting with customers on unsold projects and helping convert opportunities into booked work. We are actively prioritizing part-time coverage and can build schedules around availability: Part-time schedules ranging from 20-30 hours per week.

Huntersville, NC30 days ago

$42,000–$50,000 Per Year

Make outbound calls to existing customers and warm leads to schedule repairs, replacements, or follow-ups—turning conversations into happy, loyal clients. Deliver friendly, top-notch customer service by phone, in-person, or email—answering questions, calming concerns, and making sure everyone drives away smiling.

New!

Charlotte, NC4 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestions* Leading a team of employees* Entry level employee supervisionGreat if you have:* Retail and customer service experience* Entry level management experience* Sales associate or cashiering experience* High School Diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Charlotte, NC4 days ago

New!

Charlotte, NC4 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Charlotte, NC4 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Cornelius, NC4 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Matthews, NC4 days ago

Schedule appointments for our customers in a timely and efficient manner and communicate appointment details including day and time of appointment to our customers. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex Carolinas as the premier company within our industry.

Charlotte, NC21 days ago

DEMA's chemical dispensing products are used to safely and accurately blend chemicals and water for a variety of applications, including housekeeping, food service, food processing, dish wash, laundry, and car wash. This role is essential to delivering a seamless customer experience by ensuring accurate order entry, clear communication, and strong coordination across internal teams including sales, production, shipping, and quality.

Monroe, NC8 days ago

$26–$27 Per Hour

The Customer Service Representative serves as the primary point of contact for customers, ensuring a positive customer experience by addressing inquiries, resolving issues, and processing customer requests. This role acts as the customer advocate by coordinating with internal teams to ensure timely resolution of customer concerns while maintaining accurate documentation and records.

Charlotte, NC30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Aprille Shaffer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families.

Mount Holly, NC30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Chandler Hahn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Mooresville, NC6 days ago

Before becoming a State Farm agent, I worked with New York Life in financial planning and spent two years as a team member in a State Farm office, gaining valuable experience before opening my own agency. As a Customer Service Representative - State Farm Agent Team Member with Daniel Connor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

New!

Charlotte, NC4 days ago

The Customer Service Representative will serve as the first point of contact for customers, handling inbound and outbound calls related to product inquiries, order status, account support, and issue resolution. Customer Service RepresentativeCRG is currently seeking Customer Service Representatives on behalf of one of our large, well-established clients in the food and beverage industry.

Charlotte, NC30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Waxhaw, NC4 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Charlotte, NC4 days ago

$13–$14 Per Hour

What You'll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Since 2016, we've been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more.

Charlotte, NC12 days ago

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Care job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Care Jobs in Charlotte, NC

Customer Care Representative Pyramid Consulting, Inc

Customer Service Representative II Indotronix International Corporation

Customer Support Specialist Bilingual PrideStaff

Customer Service Representative – Financial Services TTEC

Customer Service/BDC Representative Hendrick Automotive Group Corporate

Registered Nurse-Critical Care Float Pool Novant Health

Customer Service/BDC Representative - Full Time Hendrick Automotive Group Corporate

Customer Service Representative - Remote Spade Recruiting

Customer Care Representative (Call Center) Scouting America

Customer Care Agent Emerald Edge Promotions

Customer Care Center Specialist HomeTrust Bank

Customer Care Manager - State Farm Agent Team Member Katherine Patrick State Farm

Onboarding Customer Care & Vendor Setup Specialist ScentAir Technologies LLC

Customer Service Representative Mr Appliance

Customer Service Representative- Full Time (Including After Hours and Weekends) Mr. Electric

Customer Service Representative NSI INDUSTRIES

PT Track Side Customer Service Representative (Racing Electronics) NASCAR

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative IntelliPro Group Inc.

Customer Service Representative GAS Global Services

Customer Service Representative Browning Insurance Agency

Customer Service Representative Chad Love Services

Lead Customer service Representative Circle K Stores

Lead Customer Service Representative, Full or Part Time Circle K Stores

Customer Service Representative Circle K Stores

Lead Customer Service Representative Circle K Stores

Customer Service Representative, Full or Part Time Circle K Stores

Customer Service Representative iQuor

Customer Service Representative (Overnight Shift) PetVet Care Centers

Customer Service Representative PetVet Care Centers

Customer Service Representative PetSuites

Customer Service Representative Emerald Edge Promotions

Customer Service Representative Horne Heating & Air Conditioning

Customer Service Representative – Auto Glass Experts Auto Glass Experts

Lead customer Service Representative Circle K Stores

2703209 Lead Customer Service Representative Circle K Stores

customer Service Representative Circle K Stores

2703209 Customer Service Representative Circle K Stores

2723947 Customer Service representative Circle K Stores

Customer Service Representative Anticimex

Customer Service Representative DEMA Engineering

Customer Service Representative Glass Family of Companies

Customer Service Representative - State Farm Agent Team Member Aprille Shaffer - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Chandler Hahn - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Daniel Connor - State Farm Agent

Customer Service Representative CRG

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Services Representative Circle K Stores

Customer Service Representative (Flexible Working Hours) Destination Pet, LLC

Customer Service Representative Arrow Exterminators

Resume Resources