1,167 Results for

Customer Care Jobs in Duluth, GA

Jobs

Senior Director, Product Management - Consumer & Developer Experience Capital One

Chicago, IL

Full time

Our team is scaling significantly across several core strategic pillars to drive impact across AI, platform infrastructure, and greenfield products: Developer Experience (DevX): Building AI tools and platforms that transform how our engineering teams build and operate software. Senior Director, Product Management - Consumer & Developer Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

12 days ago

Product Management Director Salesforce Inc

Chicago, IL

$197,300–$313,700 / year

This includes frameworks for key health signals, the context around them, and ML-powered insights that let humans and agents surface risk and drive resolution across thousands of implementations. You'll work alongside AI-powered tools and agents that handle repetitive tasks, freeing you to focus on strategy, alignment, and delivering measurable value to every customer on the platform.

12 days ago

Product Management Director Salesforce.com, Inc.

Chicago, IL

$197,300–$313,700 / year

12 days ago

Senior Director, Technical Product Management, Credit Risk TransUnion

Chicago, Illinois

10+ years of progressive experience across product management, technical program management, technical pre-sales, customer-facing data or analytics, or related technology leadership, including experience leading teams and enterprise-scale delivery. For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

30+ days ago

Director, Product Management Onbe

Buffalo Grove, IL

$165,690–$194,250 / year

The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better.

30+ days ago

Director, Product Management Publicis Groupe SA

Chicago, IL

$116,400–$216,200 / year

You will have a proven track record of driving product strategy and disciplined execution, with the ability to move confidently between long-term capability planning and the practical realities of improving workflows that teams rely on every day. Define product requirements and roadmaps, including feasibility, effort, financial impact, and strategic value, with clear sequencing across reporting workflows, important metric logic, and external measurement support.

30+ days ago

Director, Product Management - Connectivity-Led Experiences (Hybrid - Oak Brook, IL) Chamberlain Group

Oak Brook, Illinois

Develop, evangelize and execute the connectivity-led experiences strategy for the Chamberlain Group product portfolio, aligned to our broader business objectives — driving profitable growth for Core Products by building deeper affinity with channel partners and increasing attach of service-revenue-generating products to consumers. This role will own how connectivity becomes the unifying value delivery channel for Chamberlain Group’s product portfolio, and how that connectivity translates into measurable ease of use for the end consumer, as well as our channel partners — the dealers and technicians.

30+ days ago

Senior Director, Product Management (Fintech) Housecall Pro

Chicago, IL

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

30+ days ago

Director, Product Management, AI Platform, Kroger Precision Marketing P4644 84.51 LLC

Chicago, IL

$162,000–$207,000 / year

AI expertise: deep understanding of GenAI, AI/ML product development, retrieval-augmented generation (RAG), model context protocol (MCP), agent patterns and skills, agent-to-agent interactions, data readiness, model development, evaluation, deployment, monitoring, governance, responsible AI practices, quality controls, and safety guardrails, with the technical judgment to shape vision, guide architecture tradeoffs, and challenge assumptions across Product, Engineering, and Data Science. Cross-domain alignment: experience partnering with peer Product Directors to coordinate roadmap dependencies, clarify ownership across domains, sequence when roadmaps come together, and ensure broader KPM outcomes are pursued cohesively across connected product areas.

30+ days ago

Product Management Director - Salesforce Success Plans Salesforce.com, Inc.

Chicago, IL

$197,300–$313,700 / year

This senior individual contributor (IC) role owns the path from evidence to execution: grounding decisions in customer and stakeholder research, developing and presenting the business cases - financial modeling included - that earn senior leadership alignment, and then owning the operating discipline that keeps those offers accountable once they're live, including feedback loops, performance reporting, and V2MOM updates. Ideal candidates have deep Salesforce platform knowledge, proven Product Management experience (ideally in Customer Success), a strong record of turning strategy into actionable roadmaps, and the ability to influence senior stakeholders without direct authority.

27 days ago

Tax Innovation - Product Management - Director PwC

Chicago, IL

$150,000–$438,000 / year

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.

7 days ago

Product Management Director - Salesforce Success Plans Salesforce Inc

Chicago, IL

$197,300–$313,700 / year

28 days ago

Director of Product Management, Security ClickHouse, Inc.

Chicago, IL

10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level. A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.

6 days ago

Product Management Director IL LLP

Chicago, Illinois

$231,600–$330,000 / year

The ideal incumbent combines deep product management expertise with exceptional executive presence and influencing skills, bringing a proven track record of excellence delivering data and/or AI-enabled solutions from discovery through execution. This senior product leader will partner directly with attorneys and legal professionals to discover high-impact use cases, evaluate emerging AI tools and technologies, and drive the development of both proprietary AI solutions and thoughtful integrations of best-in-class external platforms.

30+ days ago

Director of Product Management Fictiv

Schaumburg, IL

$210,000–$225,000 / year

As the Director of Product Management, you will own the product strategy and integrated roadmap across multiple product domains at MISUMI Americas, including catalog platform and search, e-commerce platform experience, supply chain, customer experience, and business systems. Active and advancing AI practice: uses AI tools as a genuine accelerant across discovery, synthesis, prototyping, and decision-making — and is actively building toward team-level AI workflows that raise the collective capability of the PM organization, not just personal efficiency.

30+ days ago

Director Of Product Management Fictiv

Schaumburg, IL

$210,000–$225,000 / year

Impact In This Role: As the Director of Product Management, you will own the product strategy and integrated roadmap across multiple product domains at MISUMI Americas, including catalog platform and search, e-commerce platform experience, supply chain, customer experience, and business systems. Active and advancing AI practice: uses AI tools as a genuine accelerant across discovery, synthesis, prototyping, and decision-making - and is actively building toward team-level AI workflows that raise the collective capability of the PM organization, not just personal efficiency.

30+ days ago

Director, Platform Product Management KPMG International Cooperative

Chicago, IL

$198,000–$368,000 / year

Albany, NY; Albuquerque, NM; Anchorage, AK; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Juan, PR; Santa Clara, CA; Seattle, WA; Short Hills, NJ; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC. Ability to operate with limited oversight, advise senior product and technology leaders, resolve complex cross-platform trade-offs, and coach professionals in leading technical product-management practices; preferred experience with developer or internal platforms (i.e. Agent orchestration, connector and integration architecture, or governed AI tooling) with audit trails and human-in-the-loop controls with application, data, or legacy modernization tooling.

30+ days ago

Lead Director Digital Product - Chronic Condition Management CVS Health Corp

Remote

$144,200–$288,400 / year

As the Lead Director of Digital Product for Chronic Condition Management you will lead the technology product strategy and end-to-end execution for chronic condition programs, including primary responsibility for Compass Rose programs, and coordination with other business technology domains across HCD business, including Clinical Documentation, Clinic Operations, Quality & Stars, and Digital to ensure thoughtful, coordinated, and clinically meaningful technology products that support seamless care delivery pathways for chronic condition management. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that optimize patient outcomes, with an emphasis on safety, a delightful patient and care team experience, and lowering the total cost of care.

6 days ago

Director, Product Management KPMG International Cooperative

Chicago, IL

$198,000–$368,000 / year

Albany, NY; Albuquerque, NM; Anchorage, AK; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Juan, PR; Santa Clara, CA; Seattle, WA; Short Hills, NJ; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC. Preferred functional expertise in one or more of the following areas: Chief Financial Officer (CFO) technology, including financial close, consolidation, financial planning and analysis (FP&A), enterprise resource planning (ERP)-adjacent applications, and finance transformation platforms; or commercial banking and lending technology (origination, servicing, loan operations), Risk, compliance, and regulatory technology, including governance, risk, and compliance (GRC) platforms, regulatory reporting solutions, model risk management, financial crime prevention and detection, and controls automation technologies.

30+ days ago

Associate Director, Digital Product Management - AI Orchestration  Publicis Groupe SA

Chicago, IL

$112,290–$161,280 / year

Expect to lead meetings with internal stakeholders, document requirements, assess technical feasibility, consult and collaborate with SMEs, create technical documentation including technical diagrams, strategy manifestoes, user flows, agent prompts, and data flows. Partner with internal teams and SMEs to deliver AI solutions for agency teams such as Strategy, Data and Analysis, Media, Experience Design, Project Management, Social and our cross-capability client suites (Total Commerce, CRM, Creative Experience).

30+ days ago

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Customer Care Jobs in Duluth, GA

Senior Director, Product Management - Consumer & Developer Experience Capital One

Product Management Director Salesforce Inc

Product Management Director Salesforce.com, Inc.

Senior Director, Technical Product Management, Credit Risk TransUnion

Director, Product Management Onbe

Director, Product Management Publicis Groupe SA

Director, Product Management - Connectivity-Led Experiences (Hybrid - Oak Brook, IL) Chamberlain Group

Senior Director, Product Management (Fintech) Housecall Pro

Director, Product Management, AI Platform, Kroger Precision Marketing P4644 84.51 LLC

Product Management Director - Salesforce Success Plans Salesforce.com, Inc.

Tax Innovation - Product Management - Director PwC

Product Management Director - Salesforce Success Plans Salesforce Inc

Director of Product Management, Security ClickHouse, Inc.

Product Management Director IL LLP

Director of Product Management Fictiv

Director Of Product Management Fictiv

Director, Platform Product Management KPMG International Cooperative

Lead Director Digital Product - Chronic Condition Management CVS Health Corp

Director, Product Management KPMG International Cooperative

Associate Director, Digital Product Management - AI Orchestration Publicis Groupe SA

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Associate Director, Digital Product Management - AI Orchestration  Publicis Groupe SA