Customer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
NewCustomer Service Store Associate AstoundCustomer Service Store AssociateArlington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewCustomer Service Representative AstoundCustomer Service RepresentativeArlington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewCall Center Representative Healthcare Financial, Inc.Call Center RepresentativeQuincy, MA$45,000–$47,000 / yearFull timeThis is a high-volume call center position requiring strong experience with inbound/outbound calls, outbound dialers, productivity metrics, documentation, and customer service. Healthcare Financial, Inc. (HFI) is seeking a Member Advocate to support vulnerable members who may qualify for Medically Complex and Medicaid programs.
Bilingual Call Center Representative/Member Advocate Healthcare Financial, Inc.Bilingual Call Center Representative/Member AdvocateBoston, MA$45,000–$47,000 / yearFull timeHighly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorNewton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Bilingual Call Center Representative / Member Liaison Healthcare Financial, Inc.Bilingual Call Center Representative / Member LiaisonQuincy, MA$42,000–$45,000 / yearFull timeYou will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval.
Customer Service Coordinator II - Contract TalentBurst, Inc.Customer Service Coordinator II - ContractTewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewAccount Manager - Pharmacy Care - NH, VT, and ME UnitedHealth GroupAccount Manager - Pharmacy Care - NH, VT, and MELynn, MA$29–$52 / hourSuccess in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including: Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorNewton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Engagement Specialist Renewal by Andersen | Esler CompaniesCustomer Engagement SpecialistWeston, MA$60,000–$80,000 / yearRenewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. That means clear communication, real accountability, strong coaching, and a shared commitment to doing right by homeowners and teammates.
Telecom Help Desk / Call Center Support Epitec StaffingTelecom Help Desk / Call Center SupportProvidence, RI$38–$43 / hourAdditional responsibilities include assisting users with password resets, account lockouts, basic account provisioning, communicating service outages and maintenance updates, monitoring support queues, and contributing to knowledge base improvements. The ideal candidate will have strong customer service skills, experience working in a call center or help desk environment, and a basic understanding of enterprise phone systems and telecommunications support.
NewCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorWakefield, MA$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Pharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistWaltham, MassachusettsRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer s. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Customer Care Representative The Panther GroupCustomer Care RepresentativeSaugus, MAThe CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
NewCustomer Care L3 - Medical Imaging - Hybrid PaxeraHealth CorpCustomer Care L3 - Medical Imaging - HybridNewton, MARemoteTheir unique mix of skills and qualifications matches our customers' needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers - now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
NewSenior Customer Care Engineer (L-4) PaxeraHealth CorpSenior Customer Care Engineer (L-4)MARemoteTheir unique mix of skills and qualifications matches our customers' needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers - now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Customer Care Coordinator - Delivery Sched. I United Seating & MobilityCustomer Care Coordinator - Delivery Sched. ITaunton, MA$19.98–$25.98 / hourKEY RESPONSIBILITIES: Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation.