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Customer Care Jobs in Evanston, IL

Jobs

Lead Product Manager, Hardware Platform Waabi

San Francisco, CA

$190,000–$270,000 / year

You will sit at the line between requirements and implementation, laying out scenarios, testing ideas in mock-ups and vehicles, partnering with hardware engineering on high-level solutions, and representing product with our OEM and supplier partners until the product is right end-to-end. This is our first dedicated hardware product role, and it requires someone who is grounded in hardware: a product leader who can turn the needs of autonomy, safety, operations, riders, and the public into clear requirements, and who knows enough about hardware to tell an ambitious idea from an impossible one.

6 days ago

Senior Program Manager, Trucking Waabi

San Francisco, CA

$140,000–$180,000 / year

This includes: Build and own the integrated roadmap that ties customer commitments, OEM truck supply, autonomy and ODD readiness, lane and site activation, Mission Control, operations readiness and Account Management launches to dates, with the dependencies between them made explicit. As Waabi rapidly scales from commercial pilots to large-scale driverless deployments, this role serves as the critical integration layer between truck supply, customer commitments, expansion efforts, site activations, and autonomy capabilities.

7 days ago

Ferrari Silicon Valley Pre-Owned Sales Manager indiGO Auto Group

Redwood City, CA

$120,000–$350,000 / year

indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

8 days ago

Sr Manager, Data Factory Operation Faraday Future

Fremont, CA

$180,000–$200,000 / year

The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. Throughput Management: Execute high-volume collection tasks, such as the 20,000-hour industrial luggage factory requirement, managing 50+ devices across multiple shifts.

30+ days ago

Service Strategy Manager - Consumer Deloitte

San Francisco, CA

$183,400–$322,100 / year

A successful candidate should possess these skills: Ability to stretch from framing ambiguous business problems through roadmap definition, business case development, and implementation planning through close collaboration with relevant leaders, such as service operations, technology, design, product, engineering, and analytics leaders. Our CPQ capabilities provide our clients with robust solutions to drive sales and enable channel partners and end-customers with a low or no-touch Configure, Price, Quote capability that removes friction in the Quote-To-Order and Lead-To-Cash processes.

9 days ago

Senior Technical Program Manager - Vehicle Attributes Zoox

Foster City, CA

Full time

Partnering with a world-class team of robotics, controls, and vehicle engineers, you won’t just track status — you will anticipate risks, engineer frameworks that optimize development velocity, and bridge the gap between complex engineering and executive strategy. As the Senior Technical Program Manager (TPM) for Vehicle Attributes, you will be the operational engine and technical coordinator behind vehicle attribute development (NVH, sound and voice, ride and handling, etc.).

30+ days ago

New Platform Enablement Manager (HW/Ops Design Excellence) Waymo LLC

Mountain View, CA

$159,000–$196,000 / year

Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World''s Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

22 days ago

Technical Training Manager (WRA/RS) Waymo LLC

Mountain View, CA

$159,000–$196,000 / year

Lead the delivery of training content for operators for safety-critical missions including hands-on technical training related to Waymo Fleet Response operations including Rider Support and Waymo Roadside Assistance as well as training for managers on software-based tools that assist management. Implement Waymo''s technical training programs for Operations vendors and partners related to autonomous vehicle on-road assistance, and the management of these operations, ensuring effective delivery, safety prioritization and coordination.

30+ days ago

Public Relations Manager, Partnerships Waymo LLC

Mountain View, CA

$168,000–$207,000 / year

30+ days ago

Senior Technical Program Manager, Reliability Rivian

Palo Alto, California

$132,100–$165,100 / year
Full time

Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

30+ days ago

Staff Autonomy Product Manager Rivian

Palo Alto, California

$206,500–$258,100 / year
Full time

16 days ago

Area Maintenance Manager Fluor

Dublin, CA

You will lead and develop the Maintenance organization within your assigned area, partnering closely with plant leadership and cross-functional teams to support both day-to-day operations and long-term business objectives. + Provide leadership and oversight for maintenance projects, investments, equipment improvements, renovations, and other initiatives supporting current and future business needs.

7 days ago

Senior/Staff Technical Product Manager, Platform 1X Technologies

San Carlos, CA

$190,000–$230,000 / year

Earn the trust of software engineers, product managers, designers, and hardware partners so teams bring you risks early instead of hiding them. You'll own and drive the 1X Developer Platform by building one plan from multiple teams, reconcile it with hardware timelines / dependencies, keep it honest, and pull it forward.

6 days ago

IT Service Management (ITSM) Manager Cognizant Technology Solutions Corp

Palo Alto, CA

$99,000–$116,000 / year

Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients.

12 days ago

Robotics Services Sales Senior Manager Accenture Plc

Walnut Creek, CA

The role works with account teams, industry leaders, Physical AI solution architects, robotics architects and engineers, delivery teams, commercial teams and ecosystem partners to create technically credible, commercially sound and scalable client solutions. Working understanding across Physical AI: Enterprise strategy and operating model; digital twins; discrete-event and physics-based simulation; synthetic data and robot training; robotics intelligence; orchestration; industrial data; edge/cloud platforms; managed operations and outcome-based services.

30+ days ago

Senior Manager, Partners (Services CS) Intuit Inc

Mountain View, CA

$172,000–$233,000 / year

Drive customer adoption, retention, and expansion by developing scalable engagement strategies, optimizing onboarding, and improving customer health scores for mid-market businesses with complex operations, delivered through partner teams. Design, build, and own scaled service offerings for Services CS - a new function for the team - defining the operating model, playbooks, staffing model, and success metrics from the ground up.

30+ days ago

Manager, Critical Care Service AHMC Healthcare Inc

Daly City, CA

Under the direction of the CNO, the Manager of Critical Care Services (ICU & Cath Lab) assures service development personnel management and resource allocation and management controls in order to ensure consistent high quality patient care in the Critical Care Units. Seeks new program strategies and/or program enhancements which would expand patient services.• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates the development of their problem-solving and decision making skills; and documents their job performance annually.•

21 days ago

Customer Service Logistics Manager Office

Petaluma, California

Remote

The Customer Service Logistics Manager is responsible for managing day-to-day order-to-cash execution and ensuring a positive experience for all customers while leading the Customer Service and Logistics operations teams, including Transportation Coordinators and Logistics Specialists. The Customer Logistics Manager oversees the daily management, training, and operational execution of Customer Service representatives, Transportation Coordinators, and Logistics Specialists to consistently meet customer expectations according to department and company operational goals.

14 days ago

Engagement Manager - Managed Services AirOps

San Francisco, New York

We're hiring a Engagement Manager to own execution and delivery of client relationships across the full Managed Services lifecycle, from the moment a deal is signed through renewal. Expansion Opportunities: Through your relationship and understanding of the client’s business, you find additional avenues of opportunities for AirOps to assist within the customer’s organization.

30+ days ago

Financial Services Tax Manager Withum Smith+Brown, PC

San Francisco, CA

$150,000–$200,000 / year

As a Financial Services Tax Manager based out of our Boca Raton, Boston, Orlando, Los Angeles or San Francisco office, you'll work alongside an integrated team of seasoned, well-known CPAs and industry leaders. Job Description: Withum's Tax Services Group is made up of a brilliant team of tax specialists that work to ensure tax reporting obligations are met in an accurate and timely manner and minimize or defer the payment of taxes.

30+ days ago

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Customer Care Jobs in Evanston, IL

Lead Product Manager, Hardware Platform Waabi

Senior Program Manager, Trucking Waabi

Ferrari Silicon Valley Pre-Owned Sales Manager indiGO Auto Group

Sr Manager, Data Factory Operation Faraday Future

Service Strategy Manager - Consumer Deloitte

Senior Technical Program Manager - Vehicle Attributes Zoox

New Platform Enablement Manager (HW/Ops Design Excellence) Waymo LLC

Technical Training Manager (WRA/RS) Waymo LLC

Public Relations Manager, Partnerships Waymo LLC

Senior Technical Program Manager, Reliability Rivian

Staff Autonomy Product Manager Rivian

Area Maintenance Manager Fluor

Senior/Staff Technical Product Manager, Platform 1X Technologies

IT Service Management (ITSM) Manager Cognizant Technology Solutions Corp

Robotics Services Sales Senior Manager Accenture Plc

Senior Manager, Partners (Services CS) Intuit Inc

Manager, Critical Care Service AHMC Healthcare Inc

Customer Service Logistics Manager Office

Engagement Manager - Managed Services AirOps

Financial Services Tax Manager Withum Smith+Brown, PC

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