Customer Care Area Manager Lennar HomesCustomer Care Area ManagerPlainfield, IL$65,007.38–$120,395 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Representative Lennar HomesCustomer Care RepresentativeSchaumburg, ILFull timeJoin the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.
Customer Care Agent - AmTrav TravelPerk S.L.Customer Care Agent - AmTravChicago, ILAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Overnight Customer Care Agent - AmTrav TravelPerk S.L.Overnight Customer Care Agent - AmTravChicago, ILAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentRomeoville, ILAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Agent - AmTrav PerkCustomer Care Agent - AmTravChicago, IllinoisIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.
Sr Manager - Customer Care Technology United Airlines IncSr Manager - Customer Care TechnologyChicago, IL$140,600–$183,108 / yearThis position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. Experience managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders.
Overnight Customer Care Agent - AmTrav PerkOvernight Customer Care Agent - AmTravChicago, IllinoisIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.
Customer Care Specialist R B PEST SOLUTIONS INCCustomer Care SpecialistChicago, ILIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
NewCustomer Care Representative Kennedy ServicesCustomer Care RepresentativeChicago, ILOffering taxpayers appropriate solutions for tax liability, tax rebates, and tax filings based on the caller's individual financial circumstances and filing status. Creating alternative payment plans for taxpayers if they cannot pay the outstanding balance in full.
Service Customer Care Representative Rod Baker FordService Customer Care RepresentativePlainfield, IllinoisWe are looking for a Service Customer Care Representative who enjoys helping others, creating positive experiences, and making each guest feel valued. If you love connecting with people and want to be part of a team that feels like family, we would love to meet you!
Customer Care Supervisor - Middleby Residential The Middleby CorpCustomer Care Supervisor - Middleby ResidentialILThe supervisor will play a key role in managing inbound and outbound inquiries, primarily focused on assisting clients seeking warranty and service assistance from our organization. Phone and Digital Communication: Supervise the processing of client inquiries through phone and digital channels (e.g., email, chat), ensuring quick and accurate responses.
Customer Care Associate II - FM HD Supply Holdings IncCustomer Care Associate II - FMWaukegan, IL$16.20–$19.86 / hourIndividual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. HDS provides the following benefits to all permanent full-time associates: Medical (with Prescription drug coverage), dental, and vision plans.
Customer Care Associate II (USABlueBook) - Waukegan, IL HD Supply Holdings IncCustomer Care Associate II (USABlueBook) - Waukegan, ILChicago, IL$19.62–$23.65 / hourUSABlueBook was founded in 1991 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
NewCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL HD SupplyCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, ILChicago, IL$19.62–$23.65 / hourIndividual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
DSRT Customer Care Specialist Vantive Health LLCDSRT Customer Care SpecialistDeerfield, IL$44,000–$55,000 / yearResponsible for managing aspects of prescription processing and order fulfillment for the Medical Products Renal business through answering calls from a toll free number and other non-phone related activities (fax, email, etc) in the Remote Prescription/Medication Order Processing Pharmacy. This role balances service quality and cost while meeting or exceeding key performance indicators, collaborating with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, sales representatives, and other departments.
Customer Care Associate NTT DATA Group CorpCustomer Care AssociateChicago, ILRemoteResponsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Move Acceptance / Customer Care Administrator BeltmannMove Acceptance / Customer Care AdministratorItasca, IllinoisWorks through the steps of determining whether Beltmann Relocation Group can successfully accommodate new corporate moves by reviewing shipment particulars such as origin and destination locations, shipment estimated weight, date requests, and mileage. Provide a variety of tasks as requested by Customer Care Representatives; operates a computer terminal to input and change data.
Customer Care Manager II PulteGroup IncCustomer Care Manager IISchaumburg, IL$32.36–$36 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Representative 1 Johnson Service GroupCustomer Care Representative 1Naperville, ILManage day-to-day relationships with key internal stakeholder groups/departments and state and local agencies by building and maintaining healthy relationships that foster new or improved opportunities to better serve customers . In addition, this candidate will foster and maintain relationships with local community action agencies, and other key internal and external stakeholders focused on the same mission of increasing affordability solutions for economically vulnerable communities in need.
Overnight Customer Care Supervisor Roto-Rooter Services CompanyOvernight Customer Care SupervisorLombard, Illinois$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
Senior Specialist - Customer Care WESCOSenior Specialist - Customer CareChicago, ILThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.
NewCustomer Care Consultant Portal Support (Hybrid) Motorola Solutions IncCustomer Care Consultant Portal Support (Hybrid)Schaumburg, IL$40,000–$43,000 / yearTroubleshoot and resolve customer system and access issues through multiple channels including phone support, active chat support, and Salesforce Case Management. Our team supports the safety and security ecosystem by ensuring our tools, platforms, and customer channels remain seamless and highly accessible.
Customer Care Operations (ORD) Xpress Global Systems, LLCCustomer Care Operations (ORD)Franklin Park, IllinoisFull timeRespond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry. As the EMPLOYER OF CHOICE , are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations.
NewCustomer Care Associate NTT DATACustomer Care AssociateChicago, ILRemoteResponsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
NewProgram Success Associate Customer Care the chicago housing authorityProgram Success Associate Customer CareChicago, ILIdeal candidates should have a bachelor's degree in Business Administration or relevant field and at least two years of call center experience. This full-time position primarily involves assisting clients through various communication channels, including telephone, email, and web.
Customer Care Manager Covista IncCustomer Care ManagerLisle, IL$60,000–$63,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Customer Care Representative iMPact Business GroupCustomer Care RepresentativeChicago, ILDetermine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing. Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
Quick - Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGQuick - Air Logistics Healthcare Customer Care SpecialistIL$25–$27 / hourAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. Good working knowledge of all Quick Enterprise Systems (QuickTrac, QuickOnline/RX and Quick Oasis), particularly: All QuickTrac CS-related functions.
Sea Logistics Customer Care Specialist, Import Kuehne + Nagel International AGSea Logistics Customer Care Specialist, ImportBensenville, IL$26.44–$31.25 / hourAs a Sea Logistics Customer Care Specialist, you''ll be the trusted point of contact for our clients by communicating clearly, solving problems creatively, and collaborating across departments to deliver exceptional service. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistChicago, ILJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.
Support Advocate (Customer Care) Lyric NationalSupport Advocate (Customer Care)Lincolnwood, ILFull timeBorn from a uniquecoalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services. Sales & Growth Support: Proactively identify upsell and cross-sell opportunities during service interactions, supporting revenue growth goals while delivering outstanding care experiences.
Senior Customer Care Specialist MISUMI - Schaumburg, IL Fictiv IncSenior Customer Care Specialist MISUMI - Schaumburg, ILSchaumburg, IL$30.75–$33.65 / hourFictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictivs four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk-ensuring they can move from prototype to full-scale manufacturing with speed and confidence. An employees pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Customer Care Coordinator - Order Experience I United Seating & MobilityCustomer Care Coordinator - Order Experience ILombard, ILMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
Overnight Customer Care Supervisor Roto-Rooter Group IncOvernight Customer Care SupervisorLombard, IL$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we''ve learned that service training, and the military structure veterans are used to, are a good fit at our company.
Air Logistics Customer Care Supervisor Kuehne + Nagel International AGAir Logistics Customer Care SupervisorBensenville, ILAs a key driver of customer success, the Air Logistics Customer Care Supervisor partners closely with the Customer Care Manager to inspire and elevate the local Customer Care Location (CCL) team. With a strong focus on commercial ownership and operational excellence, the Team Leader empowers the team to proactively identify opportunities, resolve challenges, and enhance customer satisfaction.
Customer Care Area Manager Lennar CorpCustomer Care Area ManagerSchaumburg, IL$65,007.38–$120,395 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewSea Logistics Customer Care Expert, Import Kuehne + Nagel International AGSea Logistics Customer Care Expert, ImportBensenville, IL$26.44–$31.25 / hourAs a Sea Logistics Customer Care Specialist, you''ll be the trusted point of contact for our clients by communicating clearly, solving problems creatively, and collaborating across departments to deliver exceptional service. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Customer Care Coordinator NumotionCustomer Care CoordinatorLombard, ILFull timeMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.
EMS Customer Care Coordinator Paramedic Billing ServicesEMS Customer Care CoordinatorElmhurst, Illinois$22–$26 / hourFull timeThe EMS Customer Care Coordinator is responsible for working directly with clients and customers to ensure a positive experience. Tracking and prioritizing customer issues while employing one-step resolution practices for clients and patients through open lines of communication.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Alsip, IL$18–$24 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Care Representative Lennar CorpCustomer Care RepresentativeSchaumburg, ILLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Professionally and promptly handle requests by contacting the Homeowner after reviewing provided documentation, homesite and case history to ensure familiarity with the matter.
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareChicago, ILLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
Customer Care Team Lead Bilingual Spanish PLSCustomer Care Team Lead Bilingual SpanishOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care Manager (CCM) Rational AGCustomer Care Manager (CCM)Rolling Meadows, ILWhen it comes to intelligent kitchen equipment and digital products, the RATIONAL Group is the global market and technology leader. Now its 2,800+ employees around the world need help.
Customer Care Manager M/I Homes IncCustomer Care ManagerArlington Heights, IL$23.85–$47.25 / hourM/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irvings drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nations leading homebuilders.
Customer Care Representative Associate II Chamberlain GroupCustomer Care Representative Associate IIOak Brook, IllinoisPowered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. You will assist partners by providing product information, processing orders, and problem-solving with a sense of urgency to deliver a great customer experience.
Customer Care AI Program Lead Ulta Beauty IncCustomer Care AI Program LeadBolingbrook, ILWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.
Customer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, IllinoisWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.