Customer Care Advocate MetLifeCustomer Care AdvocateCary, NCContractorAssociates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Responsibilities / Expectations: -Respond to customer requests via telephone, providing excellent service to MetLife’s customers who have or are looking to obtain a Life insurance policy through their employer.
Customer Care Advocate HaysCustomer Care AdvocateCary, NCContractorAssociates near a client office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Equipment Coordination: - For this role you will be issued client equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station.
Customer Sercive Representative MetlifeCustomer Sercive RepresentativeCary, NCContractorTraining & Nesting Schedule: 9/22 – 10/24: Training (Mon–Thu onsite | Fri virtual). Requirements (Brief): 1+ year of customer service experience (call center / retail / restaurant).
Pharmacy Technician (Must have call center experience) A-Line Staffing Solutions LLCPharmacy Technician (Must have call center experience)Cary, NC$22–$22 / hourIn this role, you’ll handle inbound/outbound patient and provider calls, coordinate refills and deliveries, verify insurance details, and document updates in pharmacy systems—while delivering professional, empathetic customer service. A-Line Staffing is hiring Pharmacy Technicians (Call Center) to support Pharmacy Operations in a high-volume specialty pharmacy environment in Cary, NC .
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IIDurham, NCAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNCRemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistHillsborough, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Healthcare Customer Care Specialist- Cary, NC Kuehne + Nagel International AGHealthcare Customer Care Specialist- Cary, NCCary, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistRaleigh, NCRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
Customer Care Coordinator Ampcus IncorporatedCustomer Care CoordinatorCary, NCRemoteli style="text-align:justify">Focus: Coordinating customer service requests, dispatching field engineers, troubleshooting basic issues, and ensuring service commitments are met. Customer support, service coordination, dispatch, help desk, technical support, operations support, or scheduling experience.
NewCustomer Care Specialist - Globe Life AIL Globe Life AILCustomer Care Specialist - Globe Life AILCary, North CarolinaDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Customer Service and Sales Representative in the Lawn Care Industry Lawn Doctor Cary-ApexCustomer Service and Sales Representative in the Lawn Care IndustryApex, NCThe ideal candidate has experience in the lawn care industry and understands fertilization programs, weed control, turf health, and seasonal treatments specific to North Carolina lawns. This role combines customer support and sales responsibilities, with a focus on helping homeowners make informed decisions about lawn care services.
NewBusiness Analyst - Customer Care PowerSecure, Inc.Business Analyst - Customer CareDurham, NCPart timeThe Business Analyst works with teams across engineering, operations, finance, procurement, and commercial functions to help keep projects organized, improve visibility, and support business decisions. This role helps with project coordination, reporting, analysis, and process tracking while gaining experience working with multiple teams and functions.
Customer Care Representative (Contract) NovantaCustomer Care Representative (Contract)Apex, North Carolinali>Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Customer Care Representative NovantaCustomer Care RepresentativeApex, North Carolinali>Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
NewCustomer Care Specialist Globe Life AIL - McQuade OrganizationCustomer Care SpecialistCary, NCFull timeDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Senior Customer Care Representative- Eastern Time Zone Breg IncSenior Customer Care Representative- Eastern Time ZoneChapel Hill, NCRemote$23–$28 / hourSupports the customer care team via multiple channels regarding customer inquiries such as order management, product substitution, returns, and custom bracing through Outlook, eCommerce, and Electronic Data Interchange (EDI), while maintaining On-Time In Full (OTIF) Service Level Agreements (SLA's). You bring expertise in demonstrating ownership and accountability, the ability to communicate effectively and are eager to contribute to a team that is committed to delivering exceptional patient outcomes.
Customer Care Representative Novanta IncCustomer Care RepresentativeApex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Customer Care Representative (Contract) Novanta IncCustomer Care Representative (Contract)Apex, NCli>Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Raleigh, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorRaleigh, NCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Coordinator V (Inbound- call center environment) #4845 Grail IncCustomer Service Coordinator V (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. The Customer Service Coordinator V (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
Customer Service Coordinator (Inbound- call center environment) #4849 Grail IncCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate's qualifications.
Director, Customer Service (Call center environment) #4767 Grail IncDirector, Customer Service (Call center environment) #4767Durham, NC$143,000–$205,000 / year12+ years of relevant customer service experience, including 5+ years in leadership roles managing large, complex organizations OR candidates with 7+ years of related experience and must have GRAIL experience eligible for consideration. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges.
NewCustomer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Supervisor, Customer Service Brighton Health Plan Solutions, LLCSupervisor, Customer ServiceChapel Hill, NCFull timeBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives.
Supervisor, Customer Service Brighton Health Plan SolutionsSupervisor, Customer ServiceChapel Hill, North Carolinap>Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information.
Scheduling/Customer Service Representative (Temporary) - UNCH Laboratory Eastowne UNC HealthScheduling/Customer Service Representative (Temporary) - UNCH Laboratory EastowneChapel Hill, NC$18.84–$26.77 / hourThe purpose of the Customer Service Rep positions in the Outpatient clinics is to support patient testing by collecting specimens for laboratory testing including performing activities associated with obtaining and preparing specimens such as ordering and accessioning specimens and/or registering patients in Epic. The resulting McLendon Clinical Laboratories provide consolidated direction and management of the various laboratories offering clinical laboratory and pathology studies for patient care at the UNC Medical Center, the Hillsborough campus, satellite laboratories, outreach clients, and reference testing for the UNC Health Care System.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
NewCustomer Service Coordinator (Inbound- contact center environment) #4535 Mom's MealsCustomer Service Coordinator (Inbound- contact center environment) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Customer Service Coordinator (Inbound) #4535 Grail IncCustomer Service Coordinator (Inbound) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. In addition to being responsible for receiving inbound communications from customers within GRAIL's virtual contact center environment, the CSC demonstrates a firm understanding of the importance of exceptional service within the realm of cancer care.
Associate Manager - Customer Service Call Center The American Institute of Certified Public AccountantsAssociate Manager - Customer Service Call CenterDurham, NCWe are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
NewCustomer Service Team Lead (Inbound- call center environment) #4845 Mom's MealsCustomer Service Team Lead (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. The Customer Service Team Lead (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
Supv - Customer Service - Litho RR Donnelley & Sons CoSupv - Customer Service - LithoDurham, NCWith 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Advanced personal computer skills ability is required in working with Microsoft Office software including E-Mail, Outlook, Word, Excel, PowerPoint, Access, and the use of Internet Explorer.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCul style="font-family:'calibri'">Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems. Outbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistNCRemotep>• $17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
NewCustomer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Cary, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Customer Service Representative - Call Center Wake County North CarolinaCustomer Service Representative - Call CenterRaleigh, NCThe Customer Support Center is an integral part of the Social Services division that assists clients seeking information about the full range of programs and services offered by the agency as well as supporting clients who seek specific case information related to Medicaid, Food Stamps, and Emergency/Energy Assistance. Our Customer Support Center (Call Center) staff help the community everyday by connecting people with the resources they need through strong customer service and a drive to help.
ME Room/Customer Service Tech University of North Carolina at Chapel HillME Room/Customer Service TechNorth Carolina, NCThese areas include, but are not limited to: Contract administration of all building Elevators and hoist way PM and repair services; Contract administration for Pest Control services; Customer Service Center operations for inbound phone and web service requests and work order creation; Facility planning including SPOTS support and electronic cataloguing of O&M manuals; Maintaining building equipment inventory records including asset tagging and updating preventative maintenance inspection data and asset life cycle programs; additionally support all facets of Building Services in their efforts to support the campus community. The organizational unit delivers a high level of maintenance and support to safeguard human life, property, research, and other critical areas of significant financial and time investments for the entire University campus community including: all residence halls, classrooms facilities, research lab facilities, athletics facilities, medical school facilities, and offices facilities.
Customer Service Specialist - CSS Mobile Communications America IncCustomer Service Specialist - CSSMorrisville, NCWhile performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Raleigh, NC, location to support our fast-growing MSS division.
QVC Customer Service Specialist Qurate Retail Group, Inc.QVC Customer Service SpecialistRaleigh, NCRemoteWorking from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Customer Service Representative Mr. RooterCustomer Service RepresentativeBurlington, North Carolinadiv class="disclaimer-v2">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
NewCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeRaleigh, NCp>Our ideal candidate will also: Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
Customer Service Team Member The Michaels Companies IncCustomer Service Team MemberRaleigh, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
NewRetail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberRaleigh, NCli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Customer Service Representative PBM Marpai Administrators LLCCustomer Service Representative PBMRaleigh, NCRemoteMarpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans.
Customer Service Representative Circle K StoresCustomer Service RepresentativeRaleigh, North Carolinap style="text-align:inherit"/>Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English. In Spanish.
Lead Customer Service Representative, Full or Part Time Circle K StoresLead Customer Service Representative, Full or Part TimeChapel Hill, North CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer service /Stocking team member The Michaels Companies IncCustomer service /Stocking team memberDurham, NCli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.