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Mental Demands: Reading, writing, attention to detail, confidentiality, problem-solving, ad hoc decision-making skills, math skills, reasoning skills, oral communication, written communication, customer contact, multiple concurrent tasks, stress management skills, interpersonal skills, ability to work independently with minimal supervision. Physical Demands: Handling (holding, grasping, turning, or otherwise working with the hand or hands), fingering (picking, pinching, fine manipulation), sitting, standing and speaking for long periods of time, and walking.

YEAR

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.

What we do

Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.

<a href="https://www.youtube.com/watch?v=5PbNyi2IDkY">https://www.youtube.com/watch?v=5PbNyi2IDkY</a> 

Caring. Connecting. Growing together. 

Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:

• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. <a href="https://careers.unitedhealthgroup.com/culture/what-we-offer/">Learn more about what we offer.</a> 

• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. <a href="https://careers.unitedhealthgroup.com/culture/">Learn more about our culture.</a> 

• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. <a href="https://careers.unitedhealthgroup.com/career-areas/">Discover all the ways you can learn, grow and develop.</a>

UnitedHealth Group Inc

Telehealth PA or NP - Supporting Military Readiness (Remote) - (11 AM, 12 PM, or 1 PM Start) - Remote

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UnitedHealth Group Inc.

Telehealth PA Or NP - Supporting Military Readiness (Remote) - (11 AM, 12 PM, Or 1 PM Start) - Remote

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Essential Functions:-Coordinates registration and scheduling for new patient appointments.-Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment.-Answers telephone, triages calls, and takes accurate and detailed messages using professional and courteous customer service techniques.-Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise.-Obtains all patient information required by the providers prior to an appointment. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

HOUR

Mass General Brigham

Interventional Radiology Senior Scheduler

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Boston Medical Center

Call Center Clinician--Boston Emergency Services Team, 20hrs

Senior Assistants support the Supplemental Benefits team by investigating, completing and responding to escalation emails, updating Health Plan follow‑up comments, reimbursement claims and performing additional offline work such as address validation, returned mail processing, and special projects as requested. As a Client and Colleague Support Senior Assistant, you will partner closely with the Supervisor and Team Leads to manage daily escalations from Health Plans, internal teams and Call Center teams.

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

CVS Health Corp

Senior Assistant, Client and Colleague Support (Tier 2)-5

Establish and maintain strong working relationships with teams, management and/or customers through in-depth understanding, interpretation and application of established company policies and procedures during all customer interactions. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies. 

Fresenius Medical Care

Associate Support Tech

Assigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.

Dana-Farber Cancer Institute Inc

New Patient Coordinator, Sarcoma Center

As a Service Strategy Senior Manager - Consumer, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for Consumer clients, including omnichannel retail, e-commerce, and direct-to-consumer service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and Consumer commercial acumen, including familiarity with retail, consumer products, and direct-to-consumer business models.

Customer Care Jobs in Holbrook, MA

Telehealth PA or NP - Supporting Military Readiness (Remote) - (11 AM, 12 PM, or 1 PM Start) - Remote UnitedHealth Group Inc

Telehealth PA Or NP - Supporting Military Readiness (Remote) - (11 AM, 12 PM, Or 1 PM Start) - Remote UnitedHealth Group Inc.

Interventional Radiology Senior Scheduler Mass General Brigham

Call Center Clinician--Boston Emergency Services Team, 20hrs Boston Medical Center

Senior Assistant, Client and Colleague Support (Tier 2)-5 CVS Health Corp

Associate Support Tech Fresenius Medical Care

New Patient Coordinator, Sarcoma Center Dana-Farber Cancer Institute Inc

Service Strategy Senior Manager - Consumer Deloitte Touche Tohmatsu Ltd

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