TJ MaxxNewCustomer experience Coordinator TJ MaxxCustomer experience CoordinatorNew Hartford, NY$17–$17.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Yale New Haven HealthNewRegistered Nurse Critical Care (ICU) – Float Pool Yale New Haven HealthRegistered Nurse Critical Care (ICU) – Float PoolGates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Yale New Haven HealthNewCritical Care Float Nurse / Float RN (ICU) Yale New Haven HealthCritical Care Float Nurse / Float RN (ICU)Gates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Yale New Haven HealthNewRegistered Nurse (RN), Float Critical Care / ICU Yale New Haven HealthRegistered Nurse (RN), Float Critical Care / ICUGates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Yale New Haven HealthNewRegistered Nurse Float – Critical Care Yale New Haven HealthRegistered Nurse Float – Critical CareGates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Yale New Haven HealthNewRegistered Nurse (RN) – Critical Care Float Pool Yale New Haven HealthRegistered Nurse (RN) – Critical Care Float PoolGates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Yale New Haven HealthNewRN Float Pool – Critical Care Yale New Haven HealthRN Float Pool – Critical CareGates-North Gates, New YorkDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Sherwin-WilliamsNewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Syracuse, NYThe individual selected for this role will be expected to work at Store #4379, located at: 2380 Erie Boulevard East, Syracuse, NY 13224 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Excellus Health PlanNewCustomer Care Advocate IA - DeWitt Excellus Health PlanCustomer Care Advocate IA - DeWittSyracuse, NYThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, andlegislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
SmartestEnergyNewCustomer Care Specialist SmartestEnergyCustomer Care SpecialistSyracuse, NY$26–$32 / hourThe principal role of the Customer Care Specialist is to support the customer lifecycle including but not limited to onboarding and enrolling customers, responding to customer requests, and ensure customer's receiving high quality of service. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.
Aditi ConsultingCustomer Service Representative Aditi ConsultingCustomer Service RepresentativeDewitt, NY$15–$16 / hourConsent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans.
Matthew Graham - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Matthew Graham - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberN Syracuse, NYAs a Customer Service Representative - State Farm Agent Team Member with Matthew Graham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Rapid ResponseNewOvernight Customer Service Representative Rapid ResponseOvernight Customer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it-s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Rapid Response MonitoringNewOvernight Customer Service Representative Rapid Response MonitoringOvernight Customer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
The Frigault Agency, Inc.Insurance Agency Customer Service Representative The Frigault Agency, Inc.Insurance Agency Customer Service RepresentativeNew Hartford, NY$35,000–$48,000 / yearAs a Customer Service Representative, youll be the first point of contact for clients, helping them navigate policy questions, billing concerns, coverage changes, and general inquiries. If youre a fast learner, thrive in a problemsolving environment, and consistently deliver aboveaverage customer service, this role is built for you.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeRome, NY$15.50–$18.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
AmtrakNewCustomer Service Representative - 90114246 - Syracuse (Syracuse, NY, US, 13208) AmtrakCustomer Service Representative - 90114246 - Syracuse (Syracuse, NY, US, 13208)Syracuse, NY$29.29–$39.05 / hourOur values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions.
TruGreen Limited PartnershipNewCustomer Service Representative TruGreen Limited PartnershipCustomer Service RepresentativeSyracuse, NY$29,053–$60,138 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside.
Imagine LearningCustomer Service Representative (Remote) Imagine LearningCustomer Service Representative (Remote)Newyork, NYRemoteAs a Customer Service Representative with Imagine Learning, you will play a crucial role in supporting our mission of transforming education through technology. In this remote position based in Tempe, AZ, you will be responsible for providing exceptional customer service to our clients, including teachers, administrators, and district leaders.
Rapid Response MonitoringNewCustomer Service Representative Rapid Response MonitoringCustomer Service RepresentativeSyracuse, NYSupported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
VARFLEX CORPORATIONCustomer Service Representative VARFLEX CORPORATIONCustomer Service RepresentativeRome, NYJob Summary: The Customer Service Representative serves as a key point of contact between customers and internal departments, ensuring accurate order processing, timely communication, and a high level of customer satisfaction. Sitting, twisting, reaching in front of you at shoulder level, use of head in a static position and use of both hands for fine finger dexterity and to grasp frequently.
U-HaulNewCustomer Service Representative U-HaulCustomer Service RepresentativeRome, NY$15.50–$18.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
SYRACUSE LOCAL GEICO OFFICENewInsurance Customer Service Representative SYRACUSE LOCAL GEICO OFFICEInsurance Customer Service RepresentativeSyracuse, NY$15–$18 / hourNestled in the vibrant city of Syracuse, New York, our office is the hub where dedicated professionals come together to provide exceptional service to our valued clients. Join the SYRACUSE LOCAL GEICO OFFICE as an Insurance Customer Service Representative, where your passion for helping others and your positive outlook can truly make a difference.
UNAVAILABLENewCustomer Service Representative I in Syracuse, New York | Careers at Contact Center UNAVAILABLECustomer Service Representative I in Syracuse, New York | Careers at Contact CenterSyracuse, NYHeadquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
MindlanceNewCustomer Service Representative I MindlanceCustomer Service Representative ISyracuse, NYSummary Description: Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. - Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans.
ICONMA, LLCCustomer Service Representative I ICONMA, LLCCustomer Service Representative IDewitt, NY$1–$13.11 / hourResponsibilities:Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans. Requirements:Associates degree in Business Administration or related field with a minimum of six months work experience.
Pathfinder BankCustomer Service Representative Pathfinder BankCustomer Service RepresentativeSyracuse, NY$17–$21 / hourEssential Functions Deliver exceptional customer experiences, including proactively greeting customers, using their name, and ending each interaction in person or by phone by saying, "Thank you for banking with Pathfinder Bank," while maintaining confidentiality of all customer records and documents. Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer concerns in a timely manner.
Andrew Cambria - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Andrew Cambria - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCicero, NYAs a Customer Service Representative - State Farm Agent Team Member with Andrew Cambria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
IconmaCustomer Service Representative I IconmaCustomer Service Representative IDewitt, NY$1–$13.11 / hourResponsibilities:Researches and responds to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans. Requirements:Associates degree in Business Administration or related field with a minimum of six months work experience.
Brad Sweet - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Brad Sweet - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNorth Syracuse, NYAs a Customer Service Representative - State Farm Agent Team Member with Brad Sweet - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Ace Hardware CorporationNewCustomer Service Specialist II Ace Hardware CorporationCustomer Service Specialist IIWilton (Gansevoort), NY$18–$23 / hourWe take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques asdeterminedby the role.
Steven Jarvis - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Steven Jarvis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRome, NYAs a Customer Service Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Jeff Barrett - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Jeff Barrett - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNorth Syracuse, NYAs a Customer Service Representative - State Farm Agent Team Member with Jeff Barrett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers.
Bronwick LlcNewCustomer Service Representative Bronwick LlcCustomer Service RepresentativeSyracuse, NYIn this role, you will provide excellent support to customers by answering questions, assisting with orders, resolving delivery-related issues, and ensuring a positive customer experience from start to finish. Comfortable using computers, data entry systems, Microsoft Office, and Google Workspace .
Americold Logistics, LLC.Sr Customer Service Representative Americold Logistics, LLC.Sr Customer Service RepresentativeSyracuse, NYFull timeProvides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors. • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
Stewart Title Guaranty CompanyCustomer Service Representative Stewart Title Guaranty CompanyCustomer Service RepresentativeSyracuse, NY$33,280–$55,477.76 / yearResponsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team. Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy.
StewartNewCustomer Service Representative StewartCustomer Service RepresentativeSyracuse, NY$33,280–$55,477.76 / yearResponsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team. Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy .
Hallmark AviationAirline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $21.25/hr + $5.55/hr Hallmark AviationAirline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $21.25/hr + $5.55/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Hallmark AviationAirline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr Hallmark AviationAirline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Hallmark AviationAirline Customer Service Representative in JFK Airport (Japanese Speakers) - $21.25/hr + $5.55/hr Hallmark AviationAirline Customer Service Representative in JFK Airport (Japanese Speakers) - $21.25/hr + $5.55/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Hallmark AviationAirline Customer Service Representative in JFK Airport (Italian Speakers) - $21.25/hr + $5.55/hr Hallmark AviationAirline Customer Service Representative in JFK Airport (Italian Speakers) - $21.25/hr + $5.55/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Hallmark AviationAirline Customer Service Representative in JFK Airport (German Speakers) - $21.25/hr + $5.55/hr Hallmark AviationAirline Customer Service Representative in JFK Airport (German Speakers) - $21.25/hr + $5.55/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Hallmark AviationAirline Customer Service Representative in JFK Airport (French Speakers) - $19.75/hr + $4.54/hr Hallmark AviationAirline Customer Service Representative in JFK Airport (French Speakers) - $19.75/hr + $4.54/hrJFK, NYHallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services.
Rapid Response MonitoringNewCustomer Service Account Coordinator ($21/hour - 2nd Shift) Rapid Response MonitoringCustomer Service Account Coordinator ($21/hour - 2nd Shift)Syracuse, NYAs a Customer Service Account Coordinator within our Data Entry Department at Rapid Response Monitoring, you will work alongside caring people while crafting custom solutions for the service providers we monitor for to help them protect their customer’s property and their families. Rapid Response acknowledges the sacrifices our Data Entry employees make when supporting our customers during all hours of the day and night as well as weekends.
Nascentia HealthLPN, Customer Service Center Nascentia HealthLPN, Customer Service CenterSyracuse, NY$21.36–$26.70 / hourWe can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities. The CSC LPN is responsible for assessing documents from hospitals, physician’s offices and facilities and entering complete and accurate information in the client’s charts.
Stryker CorpSales Representative - Long Island - Hospital (Emergency Care) Stryker CorpSales Representative - Long Island - Hospital (Emergency Care)NYHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
IQVIANewPrimary Care Sales Representative - Syracuse, NY IQVIAPrimary Care Sales Representative - Syracuse, NYSyracuse, NY$100,000–$120,000 / yearContinuously enhance understanding of customer needs, market landscape, competitors, segments, account dynamics, disease areas, product knowledge, clinical insights, and sales expertise; share relevant market intelligence with field teams, brand team, and sales management to foster alignment, anticipate market changes, and refine brand strategy and execution. Demonstrated history of success in sales within relevant therapeutic areas; prior experience in pharmaceutical industry roles such as physician/account-based selling, training, managed health care, specialty pharmacy, or marketing is preferred.
UltraSuperNewRemote Customer Support Specialist UltraSuperNewRemote Customer Support SpecialistYonkers, NY, NYRemote$26–$35UltraSuperNew's mission to become the leading independent creative agency network, representing the voice of the Millennial and GenZ generations while supporting the local creative communities through our creative work and galleries. We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.
GO Car Wash Management CorpNewCustomer Service Teammate GO Car Wash Management CorpCustomer Service TeammateCicero, NY$16–$18 / hourPart timeThis includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride.
HighLevelDirector, Customer Retention - Remote HighLevelDirector, Customer Retention - RemoteAnywhere, NYRemote$114,000–$194,000 / yearEstablish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).