NewCustomer Service and Benefits Specialist Helen Ross McNabb CenterCustomer Service and Benefits SpecialistKnoxville, TNGreets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts to appropriate location. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
NewFloating Customer Service and Benefits Specialist Helen Ross McNabb CenterFloating Customer Service and Benefits SpecialistKnoxville, TNOther job duties include, but are not limited to answering phones and emails, entering information into our database, making copies, organizing files, making copies, scheduling, rescheduling, and canceling appointments, taking inventory and ordering office supplies for client benefits. The position works directly with clients in the process of registering, assessing client's eligibility for services, and maintaining current insurance eligibility and payer information.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorOak Ridge, TN$14–$14.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Outbound Customer Care Representative All-Star Heating and Air ConditioningOutbound Customer Care RepresentativeKnoxville, TNAs our Outbound Customer Care Representative, you will be the proactive voice of All-Star — reaching out to our existing customer base to schedule seasonal tune-ups, renew maintenance agreements, follow up on open service inquiries, and ensure every homeowner feels taken care of between visits. We are looking for a motivated, organized, and people-first Outbound Customer Care Representative to join our internal customer contact team and help us stay connected with the homeowners we’ve had the privilege of serving.
Customer Care Agent Vital Records ControlCustomer Care AgentKnoxville, TNData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Service Representative - Primary Care North - Powell Community Health Systems IncCustomer Service Representative - Primary Care North - PowellTNThe Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Customer Service Representative -Tennova Primary Care Alcoa Community Health Systems IncCustomer Service Representative -Tennova Primary Care AlcoaKnoxville, TNThe Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Customer Service Representative - Tennova Primary Care - East Town Community Health Systems IncCustomer Service Representative - Tennova Primary Care - East TownKnoxville, TNThe Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Customer Service Representative - Tennova Primary Care - Alcoa Community Health Systems IncCustomer Service Representative - Tennova Primary Care - AlcoaKnoxville, TNThe Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Alcoa, TNU-Box Customer Care Driver Responsibilities: • Operate a flatbed truck (training provided) • Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided) • Load and unload storage containers for delivery • Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only • Participate in ongoing continuous U-Haul education through U-Haul University. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
NewCustomer Service Representative-Knoxville EdFinancial ServicesCustomer Service Representative-KnoxvilleKnoxville, TNStarting Pay: $18.00/hour + $5.09/hour of Health and Welfare Benefit - That's over $22/hour in total value, plus growth opportunities, training, and a supportive team environment! About Edfinancial Services: At Edfinancial, we're more than a workplace - we're a mission-driven community helping people manage one of life's biggest investments: their education.
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round The Dollywood CoCustomer Service Representative - Dollywood Parks & Resorts - Full Time Year RoundTNThis position exists to greet guests, initiate friendly interactions, answer questions, sell products, make lodging reservations, process refund requests, and resolve guest opportunities by phone, email and live chat, while providing guest excellence which exceeds expectations - all to be done in a manner consistent with the Mission and Values of The Dollywood Company. Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods.
Customer Service Representative II ADT IncCustomer Service Representative IIKnoxville, TNRemotePhysical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. After your promotion in 4-6 months, your schedule will change; your schedule will be awarded based on your performance ranking and your preference choices from varied schedules available across all hours of department operation - one weekend day and/or second shift may be required.
Customer Service Representative - Multi Specialty - Powell Community Health Systems IncCustomer Service Representative - Multi Specialty - PowellTNThe Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Retail - PT Customer Service Manager The Michaels Companies IncRetail - PT Customer Service ManagerAlcoa, TNPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail PT Customer Service Team Member The Michaels Companies IncRetail PT Customer Service Team MemberKnoxville, TNPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
FT Customer Service Manager The Michaels Companies IncFT Customer Service ManagerAlcoa, TNPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round Herschend Entertainment Company LLCCustomer Service Representative - Dollywood Parks & Resorts - Full Time Year RoundPigeon Forge, TN$15.50 / hourPart timeThis position exists to greet guests, initiate friendly interactions, answer questions, sell products, make lodging reservations, process refund requests, and resolve guest opportunities by phone, email and live chat, while providing guest excellence which exceeds expectations - all to be done in a manner consistent with the Mission and Values of The Dollywood Company. Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods.
Manager, Customer Solutions RXO IncManager, Customer SolutionsKnoxville, TN$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Customer Relations Associate Cabela'sCustomer Relations AssociateSevierville, TNThe Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. + Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
NewCustomer Service Representative Circle K StoresCustomer Service RepresentativeKnoxville, TNThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Patient Care Coordinator- South Grove clinic Upstream RehabilitationPatient Care Coordinator- South Grove clinicKnoxville, TennesseeIncumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Salon Customer Experience Specialist - Turkey Creek S/C Catalyst Brands LLCSalon Customer Experience Specialist - Turkey Creek S/CFarragut, TN$12.50–$15.63 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Eyewear Customer Service/Sales Advisor Part Time MyEyeDr IncEyewear Customer Service/Sales Advisor Part TimeTNAbout You Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A proactive approach to problem solving with an entrepreneurial spirit Willing to learn about industry, product, and services Ability to sell with a desire to meet office goals with a "can do" attitude Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Growth Grow and develop your career through role specific training programs Participate in our Vision coverage and associate discounts on our products. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Homecare Customer Service Manager - Scheduler All Ways Caring HomeCareHomecare Customer Service Manager - SchedulerKNOXVILLE, Tennessee$19–$21 / hourFull timeAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. About our Line of Business: All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.
Customer Service, Team Lead OneCustomer Service, Team LeadKnoxville, TennesseeThe One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. Overview: The Customer Service Team Lead is responsible for guiding and supporting a team of customer service representatives to deliver high-quality, consistent support to customers.
Customer Service, Team Lead One Inc Software CorpCustomer Service, Team LeadKnoxville, TNThe One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. Overview: The Customer Service Team Lead is responsible for guiding and supporting a team of customer service representatives to deliver high-quality, consistent support to customers.
Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)TNPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Alcoa, TNPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
NewCustomer Service Associate Walgreens Boots AllianceCustomer Service AssociateMaryville, TNModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewPatient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTOak Ridge, TennesseeAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Service Representative - Onsite ResultsCXCustomer Service Representative - OnsiteKnoxville, TNAs a Customer Service Representative, working from our office located at 412 N Peters Rd #100, Knoxville TN 37922, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account setups and more! ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide.
Proton Care Navigator, Proton Therapy Services Covenant HealthProton Care Navigator, Proton Therapy ServicesKnoxville, TNOur team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
NewMulti-Location Customer Service Specialist Sherwin-WilliamsMulti-Location Customer Service SpecialistKnoxville, TNThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
Customer Experience Coordinator - Knoxville, TN Veterinary Emergency Group (VEG)Customer Experience Coordinator - Knoxville, TNKnoxville, TNThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
Customer Experience Coordinator (Part Time) - Knoxville, TN Veterinary Emergency Group (VEG)Customer Experience Coordinator (Part Time) - Knoxville, TNKnoxville, TNThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
NewCustomer Service Associate Ollie's Bargain OutletCustomer Service AssociateKnoxville, TNThe Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
Customer Experience Coordinator (Part Time - Knoxville, TN Veterinary Emergency GroupCustomer Experience Coordinator (Part Time - Knoxville, TNKnoxville, TNThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterTNAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Eyewear Customer Service/Sales Advisor Part Time MyEyeDr.Eyewear Customer Service/Sales Advisor Part TimeJacksboro, TNPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
Customer Experience Coordinator Marshalls of MACustomer Experience CoordinatorKnoxville, TennesseeCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Representative - State Farm Agent Team Member Sunny Hall Snoeyenbos - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberKnoxville, TNAs a Customer Service Representative - State Farm Agent Team Member with Sunny Hall Snoeyenbos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeOak Ridge, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
PROTON CARE NAVIGATOR Covenant HealthPROTON CARE NAVIGATORKnoxville, TennesseeFull timeOur team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region. This position is responsible for scheduling follow up appointments, coordinating external appointments for imaging and other specialist follow up, and advocating for our post-treatment patients in team meetings and other communications with the clinical team.
Patient Service Representative, Urgent Care Cumberland Ave Covenant HealthPatient Service Representative, Urgent Care Cumberland AveKnoxville, TNMinimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Patient Service Representative, Urgent Care Maryville Covenant HealthPatient Service Representative, Urgent Care MaryvilleAlcoa, TNWith more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Patient Service Representative, Urgent Care Maryville South Covenant HealthPatient Service Representative, Urgent Care Maryville SouthMaryville, TNMinimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Patient Service Representative, Urgent Care South Knoxville Covenant HealthPatient Service Representative, Urgent Care South KnoxvilleKnoxville, TNMinimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Patient Service Representative, Urgent Care Lenoir City Covenant HealthPatient Service Representative, Urgent Care Lenoir CityLenoir City, TNMinimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Patient Service Representative, Urgent Care Northshore Covenant HealthPatient Service Representative, Urgent Care NorthshoreKnoxville, TNMinimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required. Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.