HR COORDINATOR Integrated Resources, IncHR COORDINATORCambridge, MassachusettsContractorRequirements • Bachelors degree • Previous experience (3 to 5 years) in benefits, payroll, general human resources or customer service preferred • Experience working in a call center or HR shared service center preferred • Ability to interpret and communicate HR policies, procedures, and programs • Ability to deliver excellent customer care via telephone • Critical thinking, problem solving, and judgment skills • Service-oriented attitude and willingness to learn • Good listening skills and patience to work with all types of employees • Ability to maintain a positive attitude • Individual should have high energy with the ability to organize/prioritize workload • Languages requirements: German, French or Italian. Languages requirements: German, French or Italian • Senior HR Coordinator is focused on providing effective and timely front-line customer service support for our employees, HRBPs and former employees.
Customer Service Representative Cooling Unlimited, Inc.Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
Customer Experience Specialist - PT Avis Budget GroupCustomer Experience Specialist - PTEast Boston, Massachusetts$21Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type. Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
Home Care Scheduling Coordinator - Full Time Guardian Angel Senior ServicesHome Care Scheduling Coordinator - Full TimeLynnfield, MAFull timeGuardian Angel Senior Services is looking for a Home Care Scheduling Coordinator to help ensure our clients receive exceptional care by matching them with the right caregivers. What We're Looking ForPrevious scheduling or staffing experience (home care preferred).Strong organizational and multitasking skills.
Call Center Rep Tufts MedicineCall Center RepBoston, MA$17–$20.77 / hourResearches self-pay credit balances and prepare for check refunds, refund of credit card payments through current system as required or transfer payments to other open accounts per hospital procedure. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
NewCustomer Service Staff PermCustomer ServiceHudson, NH$23–$26 / hourThe Customer Service Representative employs extensive skills and experience to bolster company position as the global leader in thermal imaging solutions through customer engagement, coordination and administration leading to the delivery of post-sales products and services for a range of thermal imaging and test & measurement products. Primary Duties & Responsibilities: Leverages knowledge and experience in the administration of all phases of the return material authorization (RMA) process for internal and external customers across multiple product lines via voice, email, the service portal and Oracle case management system.
NewExperienced Home Care Scheduler Guardian Angel Senior ServicesExperienced Home Care SchedulerBillerica, MAFull timeAs a Home Care Scheduler, you'll play a vital role in ensuring our clients receive exceptional care by coordinating caregiver schedules, responding to staffing needs, and building strong relationships with both clients and caregivers. What We OfferCompetitive payPaid Time OffHealth benefitsOngoing training and professional developmentOpportunities for career advancementA supportive team environment where your work is valued At Guardian Angel Senior Services, every schedule you create helps a client remain safe and independent in their own home.
NewCustomer Service Coordinator II ICONMA, LLCCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Patient Care Coordinator Professional Physical TherapyPatient Care CoordinatorAndover, MA$37,440–$43,680As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.
Part-Time Patient Care Coordinator Professional Physical TherapyPart-Time Patient Care CoordinatorAllston, MA$35,630–$43,680As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.
Director, AI Marketing Transformation, Digital Growth & Customer Experience Nova BiomedicalDirector, AI Marketing Transformation, Digital Growth & Customer ExperienceWaltham, MA$180,000–$250,000 / yearThe Director will serve as a strategic bridge across Marketing, Sales, Product Management, Customer Service, Business Operations, Enterprise Data & AI, and Information Technology to ensure Nova Biomedical’s digital investments create measurable business value and support the company’s Vision 2030. This newly created role will define Nova Biomedical’s digital commercial strategy and build the business capabilities needed to accelerate growth, enhance the customer experience, and enable digital transformation across the commercial organization.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MAWorks under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
Foodservice Customer & Sales Support Coordinator North Coast SeafoodsFoodservice Customer & Sales Support CoordinatorBoston, MAThis position plays a critical role in ensuring exceptional customer service while supporting daily order processing, inventory communication, pricing updates, shipping administration, and coordination between customers, sales, production, shipping, trucking, and logistics. This role serves as the communication hub for the daytime HRI operation by responding to customer inquiries, processing customer orders, coordinating information between departments, and helping ensure orders are processed accurately and delivered on time.
NewCall Center Representative - Full Time - 38 Hours SolutionHealthCall Center Representative - Full Time - 38 HoursNashua, New HampshireAnchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. This role requires professionalism, accuracy, and the ability to stay calm under pressure while supporting the daily communication needs of the organization.
NewCustomer Service Coordinator II TalentBurst, Inc.Customer Service Coordinator IITewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCall Center Operator II Mass General BrighamCall Center Operator IIBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Manager of Member and Provider Service Well Sense Health Plan IncManager of Member and Provider ServiceMA$69,500–$101,000 / yearThe ideal candidate will demonstrate strong leadership, effective coaching abilities, excellent customer service instincts, and a genuine desire to support team members in developing their career paths. Leadership & Team Development: Lead, coach, and motivate supervisors and service staff-40-70 indirect reports-to deliver high-quality, timely, and accurate service.
Supervisor, Contact Center NH (Hybrid Schedule) Eversource EnergySupervisor, Contact Center NH (Hybrid Schedule)Manchester, New HampshireLeads a team of approximately 15 Residential or Business Customer Service Representatives in delivering high quality service to Eversource customers, ensuring that every customer is delighted during every interaction while creating an environment that fosters teamwork and accountability. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs.
Automotive Service Call Center - Porsche Boston Asbury AutomotiveAutomotive Service Call Center - Porsche BostonNatick, MA$45,000–$50,000 / yearAutomotive Call Center Representative - Service BDCNatick, MA | $45,000-$50,000 a yearFor more than 39 years, Herb Chambers has been committed to delivering exceptional client experiences, and we know that starts with our most valuable asset-our people. As a Service BDC Representative, you'll be the first point of contact for our service clients, helping them schedule appointments, answer questions, and ensure every guest receives a guest-centric experience.