Customer Care Specialist SaiaCustomer Care SpecialistRockford, IllinoisRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Manager - State Farm Agent Team Member Don Gerharz - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberJanesville, WISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
NewCall Center Customer Service Representative University of Wisconsin HealthCall Center Customer Service RepresentativeRockford, ILAt UW Health in northern Illinois, you will have: - Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance - Annual wellness reimbursement - Opportunity for on-site day care through UW Health Kids - Tuition reimbursement for career advancement--ask about our fully funded programs! This is a hybrid position, in person location is 2550 Charles St. Additional components of compensation may include:Evening, night, and weekend shift differential.
NewCall Center Customer Service Representative University of Wisconsin Hospitals and Clinics AuthorityCall Center Customer Service RepresentativeRockford, ILOur respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance.
NewSpanish Bilingual Remote Customer Service Representative Vimo, Inc.Spanish Bilingual Remote Customer Service RepresentativeRockford, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Part-Time Customer Service Representative Adams, Inc.Part-Time Customer Service RepresentativeElkhorn, WI$18–$22 / hourThis role manages inbound and outbound interactions across multiple channels, supports scheduling and membership services, and maintains accurate records in ServiceTitan. The CSR plays a vital role in promoting company memberships, resolving inquiries, and supporting operational efficiency through collaboration with internal teams.
Customer Service Representative Waste Connections IncCustomer Service RepresentativeRockford, ILInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
Customer Service Representative Nextwave ConstructionCustomer Service RepresentativeMaple Park, IllinoisArmed with determination, know-how, and a desire for the industry to be of a higher caliber, NextWave Exteriors is the home improvement contractor residents of nearby Maple Park, Illinois and all over the Chicagoland region trust for five-star service and results. As a rapidly growing leader in the local home improvement industry, we are expanding our team to meet the increasing demand for our expert craftsmanship and reliable service.
Part-Time Customer Service Representative AdamsPart-Time Customer Service RepresentativeElkhorn, WisconsinThis role manages inbound and outbound interactions across multiple channels, supports scheduling and membership services, and maintains accurate records in ServiceTitan. The CSR plays a vital role in promoting company memberships, resolving inquiries, and supporting operational efficiency through collaboration with internal teams.
Customer Service Representative NEXTWAVE CONSTRUCTION LLCCustomer Service RepresentativeMaple Park, ILAs a rapidly growing leader in the local home improvement industry, we are expanding our team to meet the increasing demand for our expert craftsmanship and reliable service. Whether you are looking to lower your energy bills or give your exterior a complete makeover, we are here to bring your vision to life with durable products and a level of care only a family-run team can provide.
NewCustomer Service Representative TEKsystemsCustomer Service RepresentativeDelavan, WI$20–$21 / hourWe're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadJanesville, WI$13.65–$19.67 / hourPetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:Facilitates the associate experience and supports associate development.
Customer Service Associate Mister Car Wash IncCustomer Service AssociateLoves Park, ILEnjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
Customer Service Technician Agiliti Health, IncCustomer Service TechnicianRockford, ILThe Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.
Customer Service Representative Circle K StoresCustomer Service RepresentativeFreeport, IllinoisThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
NewCustomer Service Representative tigreCustomer Service RepresentativeJanesville, WIOwns order entry process; Responsible for preparing all incoming purchase orders, this includes checking prices, part numbers, and entering it into the correct excel sheet and Oracle, and send order acknowledgement . The Tigre Group is present in the following segments: plumbing, electrical, drainage, bathroom accessories, infrastructure, industrial, irrigation, painting tools, sanitary faucets, and treatment solutions for water and effluents.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistRockford, IL$17.28–$32.40 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Medical Customer Service Rep Biolife Plasma ServicesMedical Customer Service RepJanesville, WIFine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs.
Customer Service Representative Greater Rockford Auto AuctionCustomer Service RepresentativeRockford, Illinois$15–$18 / hourEligible on 1st of the following month following 60 days of continuous employment, employees can choose health, dental, and vision plans through United Health Care networks, with PPO or High Deductible options and an HSA. The Customer Service Representative supports company growth by managing inbound and outbound leads, nurturing prospective clients, and ensuring timely, professional follow-up across all channels.
Fulltime Customer Experience Manager The Michaels Companies IncFulltime Customer Experience ManagerMachesney Park, IL$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Service Supv Sentry Insurance GroupCustomer Service SupvFreeport, IL$61,900–$92,900 / yearThe ideal Customer Service Supervisor have effect leadership skills and is able to provide direction and motivation to their staff to ensure Sentry continues to provide exceptional customer service. Ability to respond to sensitive inquiries or complaints from customers, state insurance departments, producers, and others with tact and diplomacy.
NewCustomer Service Representative - Janesville, WI Grainger BusinessesCustomer Service Representative - Janesville, WIJanesville, WIYou Will:Handle a high volume of inbound calls — delivering quality customer service with professionalism, empathy, and efficiencyQuickly navigate multiple computer screens, software programs, and databases to resolve inquiriesAssist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returnsProblem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutionsCollaborate daily in a positive, team-based environment committed to doing business with ethics and integrityMaintain attention to detail while managing complex or time-sensitive customer issuesCommunicate clearly via phone and written messagesYou Have:High School diploma or equivalentMinimum 1 year of customer service experience. During training, you will:Learn to navigate our systems, software programs, and internal processesBuild the core service skills you need, including:Critical thinkingEffective communicationConfident decision-makingTechnical agilityAfter the successful completion of training, eligible team members can transition to a flexible hybrid work model: 3 days onsite / 2 days remote Earn in opportunity to become voluntarily remote based on performance after 6 months Eligible to bid for alternate shifts after 6 months You also have the option of working in the office up to 5 days a week.
NewCustomer Service Representative - Janesville, WI W.W. GraingerCustomer Service Representative - Janesville, WIJanesville, WIWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.
NewCustomer Service Representative - Janesville, WI Zoro ToolsCustomer Service Representative - Janesville, WIJanesville, WIWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.
NewCustomer Service Representative TIGRE USACustomer Service RepresentativeJanesville, WIOwns order entry process; Responsible for preparing all incoming purchase orders, this includes checking prices, part numbers, and entering it into the correct excel sheet and Oracle, and send order acknowledgement . The Tigre Group is present in the following segments: plumbing, electrical, drainage, bathroom accessories, infrastructure, industrial, irrigation, painting tools, sanitary faucets, and treatment solutions for water and effluents.
Customer Retention Specialist - State Farm Agent Team Member Don Gerharz - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberJanesville, WIWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTMonroe, WisconsinAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Experience Coordinator TJMaxxCustomer Experience CoordinatorMachesney Park, IllinoisCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Support Manager Woodward L'OrangeCustomer Support ManagerRockford, IllinoisEffective Communication: Proficient in conveying complex information clearly and effectively to team members and customers. Resolve Escalated Issues: Addresses complex customer problems by applying technical expertise and company policies to achieve satisfactory outcomes.
Medical Customer Service Rep TakedaMedical Customer Service RepJanesville, WisconsinWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether you’re looking for extra income, a way to gain valuable experience, or a schedule that fits your busy life—BioLife welcomes part-time team members just like you.
Patient Service Representative-Immediate Care Center Sycamore Casual Days Northwestern Memorial HealthCarePatient Service Representative-Immediate Care Center Sycamore Casual DaysSycamore, ILSign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
Patient Care Coordinator-Janesville, WI Sonova Holding AGPatient Care Coordinator-Janesville, WIJanesville, WI$18–$20 / hourJob Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. Plus, you'll get an exclusive look at the Hearing Care Coordinator role and what makes AudioNova such an incredible place to grow, belong, and make an impact.
Pharmaceutical Sales Rep - Primary Care (Entry Level) Pharmagen IncPharmaceutical Sales Rep - Primary Care (Entry Level)Rockford, IL$84,150–$109,700 / yearCalling on territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP's and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share; Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports, market share & usage reports, etc,) during sales calls as assigned; Educate, develop and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business; Pharmaceutical Sales Rep QUALIFICATIONS: Must be authorized to be employed in the United States. PharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services.
Auto Care Center Technician Walmart IncAuto Care Center TechnicianDeKalb, IL$19–$32 / hourCareer areasBrandsResourcesAbout UsMilitaryAuto Care Center TechnicianDekalb, ILApply nowAuto Care Center TechnicianDekalb, ILApply nowAuto Care Center TechnicianDekalb, ILApply nowAuto Care Center TechnicianWM Supercenter #7862300 Sycamore RdDekalb, IL 60115-20672 open positionsCP-786-9008Loading map. $19.00 - $32.00/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.
Critical Care Transport Team, EMT-B Mercy Health System CorporationCritical Care Transport Team, EMT-BJanesville, WisconsinPreform repetitive task/motions, distinguish colors, hear alarms/telephones/tape recorder normal speaking voice, have good manual dexterity, have good eye-hand foot coordination, ability to see. Provides pre-hospital basic life support care from the initial contact until patient care is relinquished to the accepting medical facility; maintains thorough patient care documentation (TraumaSoft/Epic) in a timely manner.
ICC Resource Coordinator-Immediate Care Center Sycamore Full Time Days Northwestern Memorial HealthCareICC Resource Coordinator-Immediate Care Center Sycamore Full Time DaysSycamore, ILThis individual will work closely with all members within the NM Immediate Care Centers, including the ICC physicians, Triage Nurses, ICC Techs (ICT) Patient Service Representatives (PSR), Laboratory and Radiology staff. Participates in the hiring process: coordinates onboarding process for new employees, provide general department/site orientation, assigns preceptor for new hires, coordinates orientation schedule, secures access to IT system and security access.
NewStore Customer Service Specialist Sherwin-Williams CoStore Customer Service SpecialistLoves Park, ILThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Retail Customer Service Specialist (Multiple Locations) Sherwin-Williams CoRetail Customer Service Specialist (Multiple Locations)Beloit, WIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
NewVeterinary Receptionist (Care Coordinator) - Badger Beloit Veterinary Hospital PetVet Care CentersVeterinary Receptionist (Care Coordinator) - Badger Beloit Veterinary HospitalBeloit, WIThe team offers a comprehensive range of services for cats and dogs from routine wellness exams, vaccinations, and dental care to surgery, internal medicine, senior pet care, and diagnostics, with same-day appointments available for unexpected illnesses or injuries and a convenient drop-off service for urgent non-emergency cases. Badger-Beloit Veterinary Hospital has served the pets and families of Beloit, Janesville, Rockford, and the surrounding Southern Wisconsin communities for over 25 years, building a well-earned reputation for professional, high-quality care delivered in a warm and welcoming environment.
(USA) Auto Care Center Coach Walmart Inc(USA) Auto Care Center CoachFREEPORT, IL$65,000–$100,000 / yearAutomotive Certification from Automotive Technical Institute, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience in automotive service or service industry related field, Supervisory experience. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Registered Nurse- Family Care Center Beloit Health SystemRegistered Nurse- Family Care CenterBeloit, WIPer diemEmployee possesses the training, knowledge, and skills necessary to perform the following activities (evaluation, treatment, and patient care) for patients in one or more of the following age groups: neonatal, pediatric, adolescent, adult, and geriatric. Neonatal Resuscitation Program (NRP), Pediatric Advanced Life Support (PALS) and Electronic Fetal Monitoring (EFM) Certifications to be obtained within 12 months of hire.
Customer Service Associate Walgreen CoCustomer Service AssociateLoves Park, IL$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporarySycamore, IL$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewPharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateRockford, IL$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Service Advisor - Truck Care Love's Travel Stops & Country StoresService Advisor - Truck CareHampshire, ILWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
Customer Service Associate Zoro Tools IncCustomer Service AssociateJanesville, WIRemoteAs a Customer Service Associate at Zoro, you will play a crucial role in delivering exceptional service to our customers by promptly and accurately resolving their inquiries or issues. Your primary objective will be to deepen the relationship with Zoro customers and drive loyalty and sales by providing a seamless and satisfactory customer experience through efficient communication and problem-solving skills.
Customer Support Manager Woodward IncCustomer Support ManagerRockford, ILLEVEL II: Key Responsibilities: Oversee Support Operations: Manages daily activities of the customer support team to ensure prompt and effective resolution of customer inquiries. LEVEL I: Key Responsibilities: Respond to Customer Inquiries: Handles customer questions and issues through various communication channels promptly and professionally.
NewCall Center Representative Cellular SalesCall Center RepresentativeILWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
NewCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRoscoe, Illinois4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Strategic Service Representative Emerson Electric CoStrategic Service RepresentativeRockford, IL$46,000–$60,000 / yearThrough our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.