Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorPAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
Customer Service Rep: Call center Penn MedicineCustomer Service Rep: Call centerPhiladelphia, PAProvides Penn Medicine patients and customers with referrals to physicians and services and assists patients with appointment requests and other services via inbound phone calls or online requests and web chat. Answers inbound calls for Penn Medicine Referral Service lines to provide information and access to Penn Medicine owned and affiliated physicians, program services, and educational events; provides resources to callers.
Customer Care Ambassador Parkway Corporation IncCustomer Care AmbassadorPhiladelphia, PAParkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main responsibility will be to assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's automated cashier parking facilities. In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible for responding to alarms stemming from video analytics and other smart devices in Parking facilities and responding according to protocols.
Call Center Supervisor Esperanza Health Center IncCall Center SupervisorPhiladelphia, PAp>SUMMARY: Under the direct supervision of the Practice Administrator, the Call Center Supervisor is responsible for the daily operations of the Esperanza Call Center and for the supervision of the Call Center Team (Clerical Assistants/Phone Operators) and Remote Phone Operators. The Call Center Supervisor establishes goals for call center response rates, oversees the patient texting service, and provides patient and staff support for web portal registration and use.
Customer Care Representative 17 hourly Raymours Furniture Co IncCustomer Care Representative 17 hourlyExton, PACustomer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
Care Coordinator, Inbound Call Center Representative Ennoble CareCare Coordinator, Inbound Call Center RepresentativeMarlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Care Coordinator, Inbound (Call Center Representative) Ennoble CareCare Coordinator, Inbound (Call Center Representative)Marlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Call Center/ Patient Service Representative Henry J Austin Health CenterCall Center/ Patient Service RepresentativeTrenton, New JerseyThis position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs.
Service Team Call Center Representative (remote) ChenMed LLCService Team Call Center Representative (remote)Philadelphia, PARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
NewCustomer Service Specialist AdaptHealth CorpCustomer Service SpecialistNJ$17.45–$27.92 / hourSome tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.
Coordinator, Customer Care Center - Customer Service Onity Group IncCoordinator, Customer Care Center - Customer ServiceMount Laurel, NJ$18–$20 / hourThe Coordinator, Customer Service is a customer-facing role responsible for delivering exceptional quality support to customers by answering incoming phone calls and resolving all customer inquiries on the Company's mortgage products and services. Strong computer skills, including typing, navigating multiple systems simultaneously to work efficiently in a fast-paced, performance-driven environment; proficient knowledge with the Microsoft Office suite required; exposure to chat, email, SMS; AI a plus.
Customer Care Administrator - Contract/Temp Essential Utilities IncCustomer Care Administrator - Contract/TempBryn Mawr, PAp>Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. Communicates regularly and professionally with management and all service departments, including Customer Operations staff, State Presidents and relevant office personnel as necessary to effectively respond to customer issues and concerns, providing customer service excellence.
NewPatient Service Representative - Call Center | Full-Time Wills Eye HospitalPatient Service Representative - Call Center | Full-TimePhiladelphia, PAThis is a Full-Time opportunity for someone who wants to deliver superior customer service by answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. In this role, you’ll communicate with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
(REMOTE) Healthcare Customer Service Associate Widescope Consulting and Contracting Services(REMOTE) Healthcare Customer Service AssociateMalvern, PennsylvaniaRemotePay Rate: $17.75/hour base pay plus an additional $5.36/hour applied toward health and welfare benefits or retirement (depending on benefit election).If health benefits are not needed (candidate has TRICARE, VA, or spouse provided health coverage) the $5.36 per hour is placed in a 401(a)-tax deferred account where 3% of the funds are matched by the company. Performance is measured by the amount of time you are logged into the system for work, how accurately you track non-work time such as lunches and breaks, the quality of your calls, and your adherence to the processes and procedures introduced during new hire training.
Call Center LPN Southern Jersey Medical Centers IncCall Center LPNNJSummary: The Call Center LPN serves as the key point of contact for the patient care teams while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a Call Center Licensed Practical Nurse(LPN) to step into our fast-paced call center!
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Agent - Inside Sales Rep Professor Gatsby's Heating, Cooling and PlumbingCall Center Agent - Inside Sales RepWest Berlin, NJWe deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Professor Gatsby's Heating & Cooling in West Berlin, NJ is searching for someone to put their excellent customer service skills to work as a full-time Call Center Agent - Inside Sales Rep.
Director of Call Center Operations MTM LLCDirector of Call Center OperationsNewark, DE$75,000–$225,000Leadership & Team Management: Manage, lead, and motivate a team of call center agents focused on generating high-quality leads and driving new business for the company. Reporting & Analytics: Regularly analyze and report on call center performance, lead quality, and revenue generation, providing insights to senior leadership on performance trends and improvement opportunities.
Customer Service Representative - Callowhill Reimagined ParkingCustomer Service Representative - CallowhillPhiladelphia, Pennsylvania$15–$15 / hourAccurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes . The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders.
Medicare Telesales Vendor Manager Blue Cross and Blue Shield AssociationMedicare Telesales Vendor ManagerPhiladelphia, PAActs as the liaison between Independence and the Medicare Telesales call center vendor to ensure performance metrics are met (including: daily activities related to responsiveness for call volumes and CMS required call metrics). • Work with Sales Director and call center vendor to build the monthly and annual call volume staffing level document to assure calls are handled efficiently and staffing levels are adequate.
Call Center Manager Midwest Veterinary Supply IncCall Center ManagerNorristown, PACompile and calculate reports from Cognos including sales and spiff goals, clinic territory assignments as well as customer target lists, and territory analysis reports, Review accounts not doing business and assign for cold calling purposes. Job Summary: The primary objective of this position is to provide the tools, directive, and motivation to the Inside Sales team within the assigned Call Center so that they may provide the best customer service possible and enhance sales.
Customer Service Representative - Callowhill Reimagined Parking IncCustomer Service Representative - CallowhillPhiladelphia, PAAccurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes. The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders.
Cell Therapy Customer Logistics Lead Johnson & JohnsonCell Therapy Customer Logistics LeadHorsham, PARequired Skills: Preferred Skills: Collaborating, Cross-Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Journey Mapping, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Developing Others, Inclusive Leadership, Leadership, Performance Measurement, Process Improvements, Relationship Building, Sales Enablement, Sales Support, Service Excellence, Team Management. The Cell Therapy Customer Logistics Lead will supervise a team of Cell Therapy Customer Logistics Specialists who serve as the primary point of contact for a portfolio of certified treatment sites, assisting the sites' staff with CARVYKTI orders and logistics.
NewNavigator Call-Center (Remote) Blue Cross and Blue Shield AssociationNavigator Call-Center (Remote)PARemoteli>Monitors internal workflows and inboxes to respond to all requests within prescribed timeframes and takes appropriate actions to resolve work items and keep the customer informed of the outcome. Actively builds relationships with brokers, clients, and internal business partners to promote engagement and improve the quality of future interactions.
Customer Support Representative - Insurance Annuities DXC Technology CoCustomer Support Representative - Insurance AnnuitiesNewark, DEJob Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. Responsibilities Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
Call Center Representative Philadelphia Gas WorksCall Center Representativephiladelphia, PAFree Health Insurance Options\u2013 Free Dental Insurance \u2013 Flex Spending - Commuter Benefits - Pension Plan \u2013 Parental Leave - Free Parking \u2013 Wellness Programs \u2013 Onsite Gyms \u2013Tuition Assistance- PSLF Eligible Employer-. The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.
Patient Support Supervisor, CAR-T - Horsham, PA Johnson & JohnsonPatient Support Supervisor, CAR-T - Horsham, PAHorsham, PAYou will be responsible for: Inspiring and Leading: Supervise and coach a team of patient support specialists, fostering a culture of empathy and compassion, to ensure every patient and their care partner(s) receives continuous, best-in-class patient support through program welcome, travel logistics, reimbursement support and program wrap-up. We're looking for an exceptional Patient Support Supervisor (PSS) to join our CAR-T team, where science meets compassion, and every day is an opportunity to help patients and their families on their treatment journey while delivering best-in-class patient support.
Service Team Coordinator ChenMed LLCService Team CoordinatorPhiladelphia, PARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions.
Patient Access Supervisor (Full Time - Days) Einstein Montgomery ED Thomas Jefferson UniversityPatient Access Supervisor (Full Time - Days) Einstein Montgomery EDMontgomery County, PAMonitors the scheduling and registration process assessing and evaluating Seamless AccessRepresentative's verbal and written communication skills (including good voice quality, good diction and articulation), customer service, accuracy, call-waiting time, dropped calls and response time to increase revenue, reduce costs and improve service quality. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Customer Service - Be an On-Camera Host - Up to $25/hr+ (Tips) Evolution ABCustomer Service - Be an On-Camera Host - Up to $25/hr+ (Tips)Philadelphia, PA$20–$25 / hourp>You''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
NewCustomer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry Level Evolution ABCustomer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry LevelPhiladelphia, PA$20–$25 / hourYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Customer Service representative? Be an On-Camera Host - Up to $25/hr+ (Tips) Evolution ABCustomer Service representative? Be an On-Camera Host - Up to $25/hr+ (Tips)Philadelphia, PA$20–$25 / hourYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Customer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + Tips Evolution ABCustomer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + TipsPhiladelphia, PAYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Bilingual Team Lead Non-Licensed Inizio EngageBilingual Team Lead Non-LicensedYardley, PennsylvaniaOur passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law.
Operations Supervisor, PSC Johnson & JohnsonOperations Supervisor, PSCHorsham, PARemoteAll Job Posting Locations: Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States. Track operational metrics, deliver regular reports and updates to management and stakeholders, Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.
Business Sales Executive Mobility AT&T IncBusiness Sales Executive MobilityWayne, PA$116,700–$147,500 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Xfinity Home Advanced Support Tech Comcast CorpXfinity Home Advanced Support TechPAWith a strong emphasis on billing and technical support, you'll use advanced tools and systems to troubleshoot, resolve service orders, and enhance the customer experience while promoting and upselling cutting-edge products and services. In this high-energy, customer-focused role, you'll be the go-to expert at resolving Xfinity Home (Security Services) complex issues, supporting customers and field technicians nationwide.