Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBowling Green, OHAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistToledo, OHThe primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction. Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Lo-cal Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely reso-lution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.
Customer Care Coordinator-Order Experience I United Seating & MobilityCustomer Care Coordinator-Order Experience IMaumee, OHMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
NewCustomer Care Consultant JushiCustomer Care ConsultantToledo, OhioOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Care Representative Erie HomeCustomer Care RepresentativeToledo, OHFull timeThe Customer Care Representative plays a critical role in maintaining customer satisfaction and brand reputation by actively managing review responses, identifying service improvement opportunities, and supporting the Customer Service Supervisor with data-driven insights. Erie Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified.
Part Time Customer Experience Manager (Nights and Weekends) The Michaels Companies IncPart Time Customer Experience Manager (Nights and Weekends)OH$14–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeToledo, OH$14–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
*RN OR Licensed Social Worker, Care Manager - Toledo Careforth*RN OR Licensed Social Worker, Care Manager - ToledoToledo, Ohio$61,248–$82,281 / yearFull timeThe Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manage r works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. Assists with orientation training for each caregiver to facilitate a proper onboarding to Careforth’s HIPAA secure technology platform; ensures caregiver understands how to successfully submit electronic daily communications.