Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
French Bilingual Customer Care Representative (Hybrid in Dearborn) TTECFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
ReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
NewBilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIAs a Bilingual Spanish Customer Service Representative working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. As a trusted resource and problem solver, you'll deliver exceptional customer service through an innovative new program that connects with consumers using their preferred communication method—including phone, video chat, and online messaging.
NewCustomer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative plays a key role in building trust and delivering exceptional support as a knowledgeable expert on an innovative new program designed to empower consumers with mobility challenges. As a Customer Service Representative working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
NewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourAs a Concierge Customer Service Representative (specializing in the automotive industry) working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. In this dynamic role, you’ll deliver exceptional service and specialized guidance while helping shape a first-of-its-kind experience that connects users through a modern social media platform—via phone, video chat, or online chat.
NewFULL TIME CUSTOMER EXPERIENCE COORDINATOR TJ MaxxFULL TIME CUSTOMER EXPERIENCE COORDINATORAnn Arbor, MI$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator MarshallsRetail Customer Experience CoordinatorNovi, MI$15.25–$15.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Representative - PT Avis Budget GroupCustomer Service Representative - PTDetroit, MIDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed?
Customer Care Servicing Specialists United Wholesale MortgageCustomer Care Servicing SpecialistsPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Representative TTEC Holdings IncCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
French Bilingual Customer Care Representative (Hybrid in Dearborn) TTEC Holdings IncFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: Utilizing available resources to accurately respond to customer inquiries through appropriate channels. Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+Bilingual Polish Customer Care Specialist – Healthcare Support TeamSouthfield, MichiganWe are seeking a compassionate, customer -focused, and highly organized Polish -Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast -paced, high -volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.
Sea Logistics Operational & Customer Care ProLogistixSea Logistics Operational & Customer CareDetroit, MIFull timep>The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.
Customer Care Servicing Specialists United Wholesale Mortgage LLCCustomer Care Servicing SpecialistsPontiac, MIAccepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm AgentCustomer Care Manager - State Farm Agent Team Membersouthfield, MISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Care Reporting \u0026 Analytics Specialist Stellantis NVCustomer Care Reporting \u0026 Analytics SpecialistAuburn Hills, MIWithin the Mopar Customer Care team, the Reporting and Analytics Specialist is responsible for data analysis, report generation and consumer intelligence insights on the data collected by the Customer Care team. The Customer Care Reporting and Analytics Specialist will identify trends in data and communicate findings with operations/cross functional teams.
NewAnimal and Customer Care Associate - Westland The Michigan Humane SocietyAnimal and Customer Care Associate - WestlandWestland, MIThe ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
Customer Care Service Support Coord 1 Johnson Controls International PlcCustomer Care Service Support Coord 1Ann Arbor, MI$22.12–$34 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
Customer Care Coordinator InfuSystem CareerCustomer Care CoordinatorRochester Hills, MichiganInfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.
NewCustomer Care Assistant Manager Lucid Group IncCustomer Care Assistant ManagerSouthfield, MIIn Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market.
Customer Care Lead Lucid Group IncCustomer Care LeadSouthfield, MI$25–$28 / hourIn Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. Coach team to provide the highest level of support to customers via inbound phone calls, chats and tickets for technical inquiries, or determine if roadside assistance is needed.
Service Customer Care Representative / Dispatcher Crown Equipment CorporationService Customer Care Representative / DispatcherPlymouth, MIOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Customer Care Manager / Scheduling Coordinator BrightStar CareCustomer Care Manager / Scheduling CoordinatorAnn Arbor, MichiganThis role is ideal for someone who thrives in a fast-paced office, enjoys problem-solving, and can confidently balance client care, staff scheduling, and daily office support. Participation in on-call rotation for after hours and weekend scheduling/emergency needs (this is compensated in addition to regular salary).
NewFoodservice Customer Care & Order Specialist Performance Food GroupFoodservice Customer Care & Order SpecialistWarren, MIIdeal candidates should have a high school diploma or equivalent and previous customer service experience. Performance Food Group (New) is seeking a customer service representative in Warren, Michigan.
NewSea Logistics LCL Customer Care Specialist, Export Kuehne + Nagel International AGSea Logistics LCL Customer Care Specialist, ExportDetroit, MIWorking in a fast-paced Freight All Kinds (FAK) environment, you will collaborate closely with customers, internal teams, vendors, operational partners, and the Bogotá operations team to support the successful movement of freight. As a Sea Logistics LCL Operational Care Specialist, Export, you will serve as a key customer-facing contact for LCL export shipments, delivering exceptional service and support throughout the shipment lifecycle.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentWarren, MIAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Specialist Thornton & GroomsCustomer Care SpecialistFarmington Hills, MIpointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-4" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-1" dir="auto">. ]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-6" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-2" dir="auto">.
NewDirector - Customer Care Business Development and Strategy Stellantis NVDirector - Customer Care Business Development and StrategyAuburn Hills, MIThis leader works across Operations, ICT, Legal, Data Privacy, and external partners to identify opportunities, build business cases, secure approvals, and guide initiatives from concept to full adoption. The role drives major transformation programs, evaluates new technologies (including GenAI and automation), and ensures all improvements align with business goals, compliance needs, and measurable performance outcomes.
Customer Care Service Support Coord 3 Johnson Controls International PlcCustomer Care Service Support Coord 3Madison Heights, MIJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Care Specialist Full-Time Lucid Group IncCustomer Care Specialist Full-TimeSouthfield, MI$21–$25 / hourAs an Automotive EV Technical Support Specialist, also known as a Customer Care Specialist, you will play a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
Customer Care Service Support Coord 3 Johnson ControlsCustomer Care Service Support Coord 3Madison Heights, MichiganJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Dearborn, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Service Support Coord 1 Johnson ControlsCustomer Care Service Support Coord 1Ann Arbor, MichiganJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
NewCustomer Service Representative (43278) America's Community CouncilCustomer Service Representative (43278)Detroit, MIThe WIC Customer Service Representative (CSR) will work closely with the WIC Clinic lead team to provide WIC certification services to caregivers, woman, infants and children. Customer ServiceRepresentatives will provide a high level of customer service when working with clients whether in person or via email or phone.
Customer Service Agents Sunroof ExpressCustomer Service AgentsTroy, MI$16–$19We have administered specialty auto glass service programs since 1991, and our experienced team understands the detailed needs of car owners, Insurers, and glass service providers. We strive to always uphold to our 6 core values: Positive Attitude, Personal Integrity, Great Customer Service, Team Oriented, Make Work Fun, and Spark Change.
Customer Service & Scheduling Coordinator Superior Fence and RailCustomer Service & Scheduling CoordinatorWestland, MI$15–$18As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.
CSR -Medical Supply Call Center - Full Time in Wixom J & B Medical Supply Co IncCSR -Medical Supply Call Center - Full Time in WixomWixom, MIIn this role, you will work closely with patients, doctor's offices, and insurance companies to facilitate the setup of new accounts, resolve issues, obtain prior authorizations, manage prescription refills, and ensure the timely delivery of essential medical supplies to patients in need. Are you eager to lean a fast-paced customer service role requiring the ability to handle multiple tasks?.
Customer Services Specialist Optech, LLCCustomer Services SpecialistFerndale, MIThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Customer Enhancement Program Management, Process, \u0026 Knowledge Specialist Stellantis NVCustomer Enhancement Program Management, Process, \u0026 Knowledge SpecialistAuburn Hills, MIThe Process & Knowledge Specialist oversees process definition, continuous process improvement, assessments, enhancements to automation, enablement of business processes, and the development, authoring, and publication of associated program management plans and knowledge content in collaboration with various stakeholders including the Customer Enhancement team, Customer Care functions, ICT, 3rd party Contact Center Business Partners, and potentially Technical and/or Program Management External Partners. This role resides within the Business Development and Customer Enhancement team of NA Customer Care and supports the Contact Center and Business Operations in addition to organizational functions with the core responsibility to lead the design and definition enablement and continuous improvement of Customer Care programs ensuring alignment with business objectives, KPIs, customer journey expectations, and digital transformation initiatives.
Remote P&C Licensed Insurance CSR AAA Southern New EnglandRemote P&C Licensed Insurance CSRDetroit, MIRemoteInsurance Customer Sales and Service Representatives explain product features and service advantages to existing and potential customers to promote and sell the various membership and/or insurance products and services to achieve sales production goals. A Day in the Life of an Insurance Customer Sales and Service Rep: Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused, high-volume, fast-paced sales call center environment.
Customer Service Representative - Retail Hart Medical EquipmentCustomer Service Representative - RetailSouthfield, MichiganReceives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistMIRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Customer Service Representative Heartland Home ServicesCustomer Service RepresentativeWixom, Michigan1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred. We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.
NewCustomer Service Representative Circle KCustomer Service RepresentativeWarren, MIThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
NewCoordinator, Customer Service Representative Ilitch Holdings, Inc.Coordinator, Customer Service RepresentativeCanton, MIBlue Line Distribution, the in-house distributor for Little Caesars Pizza, has been family owned and operated for over 50 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. Your Mission: Under general supervision performs customer service duties to ensure accurate order fulfillment and tracking of all forms and sales materials.
Insurance Agency Customer Service Representative Insurance Center of MonroeInsurance Agency Customer Service RepresentativeMonroe, MI$30,000–$45,000 / yearWith a salary range of $30,000 to $45,000 per year , plus potential bonuses and future opportunities to advance into higher-earning roles, this is more than just a jobits a career path. Were looking for someone who shares our commitment to long-term growth and is ready to invest in their career alongside a team that values hard work, accountability, and mutual success.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Novi, MichiganSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day.
NewCustomer Services Specialist Apidel TechnologiesCustomer Services SpecialistNovi, MIContractorDuties: Job Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Handles incoming phone calls, greets patients and registers for services in Epic, check patients in/out when presenting for services, handle end of day cash reconciliation, process billing for worker\'s compensation claims.