NewCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
Customer Service I HireTalentCustomer Service ISalt Lake City, UTAs an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: Assisting customers by email with questions, service requests, order placement, accounting needs, and product support. Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
Director of Call Center Operations Mira HomeDirector of Call Center OperationsOrem, UtahYou will partner as a peer to our Director of Call Center Performance — while they focus on the production floor (Care, Loyalty, and Inside Sales), you will own everything that enables that floor to win: workforce management, hiring pipeline, training, quality assurance, digital care, and online brand. Your leadership will create the structure, clarity, and consistency that let every Specialist show up ready, every customer feel supported, and every team member grow into their full potential as part of the Mira Family.
Customer Service I MindlanceCustomer Service ISalt Lake City, UT$17–$19 / hourAs an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for: Assisting customers by email with questions, service requests, order placement, accounting needs, and product support. Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
NewCustomer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
Registered Nurse: Telephone Triage Call Center Accede Solutions IncRegistered Nurse: Telephone Triage Call CenterWest Valley, UTAssesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes.
Call Center Director Serenity Mental Health CentersCall Center DirectorLehi, UTYou will be responsible for overseeing critical centralized processes, driving operational excellence, collaboration with our sales and marketing lead generation strategies, and ensuring every interaction reflects our people-centric, patient-focused values. 6–10 years of Director level experience leading large teams in a high-growth, sales and service-driven environment; startup or early-stage company experience strongly preferred.
Customer Care Expert SLC Select Portfolio Servicing IncCustomer Care Expert SLCSalt Lake City, UTThe Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discussions. Handle customer calls professionally, efficiently and effectively, by utilizing active listening skills, and providing timely and accurate information while delivering exceptional customer service.
Seasonal Inbound Call Center Representative SmithRxSeasonal Inbound Call Center RepresentativeLehi, UTOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
Call Center Representative - Salt Lake City UT (VE26081033UT) The Bowen Group - VEOCCCall Center Representative - Salt Lake City UT (VE26081033UT)Salt Lake City, UTFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Inbound Customer Service Representative SmithRxInbound Customer Service RepresentativeLehi, UTOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
NewDirector, Customer Care ZAGGDirector, Customer CareMidvale, UtahHands-on experience with AI/automation in customer support (chatbot or voice bot deployment, deflection/containment measurement, escalation design) such as Decagon, Zendesk AI, Intercom Fin, or comparable platforms. Build and maintain the headcount rightsizing model, adjusting staffing levels on a defined cadence as volume and actual deflection rates change.
Director, Customer Care XACTWARE SOLUTIONS INCDirector, Customer CareLehi, UTFull timeUnsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Inbound Customer Service Representative Smith Health IncInbound Customer Service RepresentativeLehi, UTOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
Customer Care Specialist LVTCustomer Care SpecialistAmerican Fork, UtahYou own the frontline resolution of incoming service tickets—diagnosing offline or underperforming hardware, tuning camera video analytics, and guiding customers to answers through a prescriptive troubleshooting process. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025 , and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
Customer Care Manager XACTWARE SOLUTIONS INCCustomer Care ManagerLehi, UTFull timeSpecialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property.
Call Center Team Lead Serenity Mental Health CentersCall Center Team LeadProvo, UTYou'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance. Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences.
Customer Service Representative, Associate Byram Healthcare CentersCustomer Service Representative, AssociateSalt Lake, UtahThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Seasonal Inbound Call Center Representative Smith Health IncSeasonal Inbound Call Center RepresentativeLehi, UTOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
Customer Care Specialist LiveView Technologies IncCustomer Care SpecialistAmerican Fork, UTYou own the frontline resolution of incoming service tickets-diagnosing offline or underperforming hardware, tuning camera video analytics, and guiding customers to answers through a prescriptive troubleshooting process. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.