Escalation Manager - Customer Care Centers Bank OZKEscalation Manager - Customer Care CentersLittle Rock, ArkansasFull timeEnsure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.
Customer Care Center Associate Home Bancshares, Inc.Customer Care Center AssociateCabot, ARability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
Customer Care Specialist Vitality Group International, Inc.Customer Care SpecialistLittle Rock, ARWe are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. Maintain and continue to develop knowledge of the Vitality program and identify areas in need of improvement to better our members’ experience.
Customer Care and Sales Advisor - I Cable One Inc.Customer Care and Sales Advisor - IBryant, ARFull timeAs you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
Customer Care And Sales Advisor - I SparklightCustomer Care And Sales Advisor - IMaumelle, ARAs you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly.
Customer Care Specialist - WFH Spade RecruitingCustomer Care Specialist - WFHLittle Rock, ARThat’s why we’ve created a supportive environment where motivated individuals can thrive — backed by innovative tools, one-on-one mentorship, and a culture that celebrates ambition, teamwork, and long-term success. Our mission is to help hardworking families safeguard what matters most while giving our team members the opportunity to build flexible, rewarding careers that align with their goals and lifestyle.
Customer Care Coordinator – Travel Services ExcitingtravelnowCustomer Care Coordinator – Travel ServicesArkansasWe are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBryant, ARAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Manager - State Farm Agent Team Member Matt Mccarty - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberLittle Rock, ARFull timeYou will enhance your career while resolving customer inquiries, pivot to State Farm products and services, coordinate with other agency team members, and anticipate the needs of the community members you support. ROLE DESCRIPTION: As a Customer Service Manager with Matt McCarty State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
NewCustomer Service Representative - October 2026 Start - Inbound Only Principle Choice Solutions LLCCustomer Service Representative - October 2026 Start - Inbound OnlyLittle Rock, ARRemoteMake a Difference From Home At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth. Please Note: This remote position is listed under Little Rock, AR; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work.
Full-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)ArkansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
French Speaking Customer Service Representative MCI CareersFrench Speaking Customer Service RepresentativeArkansasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Associate - Work from Home (AR, TX, OH, SC, NC, VA, MI, PA ONLY) StarTek IncCustomer Service Associate - Work from Home (AR, TX, OH, SC, NC, VA, MI, PA ONLY)AROur partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
NewCustomer Service Representative - Employee Assistance Program Wednesday-Sunday 2:00 PM-10:30 PM EST CVS Health CorpCustomer Service Representative - Employee Assistance Program Wednesday-Sunday 2:00 PM-10:30 PM ESTAR$17–$31.30 / hourAssists team members with printing and fulfillment needs related to relevant materials, including provider profiles, letters, selection of appropriate guidebooks, collating materials for mailing, documenting fulfillment completion in the appropriate EAP system, maintaining an inventory of materials. Assists team members with necessary activities to effectively respond to member inquiries about and requests for services and resources related to various life skills such as finding childcare, finding eldercare, etc.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistARRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
NewPatient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeBenton, AR$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Sales/Customer Service Account Specialist Lawn DoctorSales/Customer Service Account SpecialistLittle Rock, Arkansas$35,000–$50,000 / yearWhether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier.
Customer Services Professional Airgas IncCustomer Services ProfessionalLittle Rock, ARThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeAR$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.
Customer Service Representative-Onsite Southeastrans, Inc.Customer Service Representative-OnsiteLittle Rock, ARSUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services. ESSENTIAL FUNCTIONS: Assists callers efficiently and in a polite, courteous and professional manner at all times.