NewWorksite Customer Care Account Management Director Massachusetts Mutual Life Insurance CompanyWorksite Customer Care Account Management DirectorSpringfield, MA$121,800–$159,800 / year2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Worksite Customer Care Account Management Director MassMutualWorksite Customer Care Account Management DirectorSpringfield, Massachusetts2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorChicopee, MA$33,410–$60,138 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorChicopee, MassachusettsCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadSpringfield, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
NewCustomer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Westfield, MassachusettsSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeSpringfield, MAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistSpringfield, MAEngage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers Provide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals Passionate about the Tesla Mission and our innovations in the personal transportation industry. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environment Valid driver's license required For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles.
Customer Service Agent Part Time (Windsor Locks, CT, US) American AirlinesCustomer Service Agent Part Time (Windsor Locks, CT, US)Windsor Locks, CTPerform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
NewSupervisor Customer Service - BDL Southwest Airlines CoSupervisor Customer Service - BDLWindsor Locks, CT$36–$37.50 / hourDrive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Eyewear Customer Service/Sales Advisor Part Time MyEyeDr IncEyewear Customer Service/Sales Advisor Part TimeGreenfield, MA$16.10–$22.20 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
Customer Service Agent Part Time (Windsor Locks, CT, US) American Airlines MexicoCustomer Service Agent Part Time (Windsor Locks, CT, US)Windsor Locks, CTDepending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHadley, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Part Time Customer Experience Manager / Key Holder The Michaels Companies IncPart Time Customer Experience Manager / Key HolderEnfield, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
FT CUstomer Experience Manager The Michaels Companies IncFT CUstomer Experience ManagerMA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Coordinator Marshalls of MACustomer Experience CoordinatorEnfield, ConnecticutCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Eyewear Customer Service/Sales Advisor Part Time MyEyeDr.Eyewear Customer Service/Sales Advisor Part TimeGreenfield, MA$16.10–$22.20 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
Customer Service Rep Element Materials Technology Group LtdCustomer Service RepEnfield, CT$21–$23 / hourFrom early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. This position is responsible for reviewing, analyzing, and validating purchase orders (POs) from aerospace customers to ensure all technical, contractual, and compliance requirements are met prior to order acceptance and processing.
Customer Service Rep Element Materials TechnologyCustomer Service RepEnfield, Connecticut$21–$23 / hourFrom early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose.
Sales Representative - Western CT - Patient Care Stryker CorpSales Representative - Western CT - Patient CareSpringfield, MAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Customer Service Engineer- Springfield, MA or Hartford, CT Domino Printing Sciences plcCustomer Service Engineer- Springfield, MA or Hartford, CTSpringfield, MARemote$60,000–$70,000 / yearFounded in 1978, the Domino Group operates through a global network of 25 subsidiary offices and more than 200 distributors, in over 120 countries employing over 2,600 people worldwide with manufacturing facilities situated in UK, China, Germany, India, Sweden and USA. This position is responsible for providing field service for Domino Printing Equipment, providing customer management through commercial awareness, and contributing positively and proactively to the domino support team.
Customer Service Associate Walgreen CoCustomer Service AssociateEast Longmeadow, MA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryMA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateLudlow, MA$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
NewBilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Chicopee, MAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)West Springfield, MAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Technical Rep Eastman Chemical CoCustomer Service Technical RepSpringfield, MA$72,000–$99,000 / yearStrong working knowledge of Microsoft Office especially Excel, Word, PowerPoint, mini-tab or comparable statistical software, solid works and Finite Element Analysis proficiency (knowledge in glass or structural engineering analysis a plus), and DOE experience. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.
Clinical Care Manager II (Union) - Michigan Licensed Elevance HealthClinical Care Manager II (Union) - Michigan LicensedGreenfield, MichiganExperience as a CEAP or EAP internal/external consultant to a work site area required (for the integrated unit only), or A minimum of 2 years’ experience, prior to licensure with Carelon Behavioral Health Options Clinical Operations Unit functioning as a Clinical Support Specialist with required licensure activities supervised by the Clinical Manager or Clinical Director. Evaluates clinical appropriateness of treatment using professional knowledge within Carelon Behavioral Health Options clinical and work site guidelines and renders certification decisions or seeks consultations for non-certification decisions.
NewLPN 40 Hour Wound Care Healogics IncLPN 40 Hour Wound CareHolyoke, MA$25.89–$34.10 / hourUnder the direction of a Registered Nurse (RN) or Provider, the Wound Care Center Licensed Practical Nurse (LPN) provides wound-related and other basic nursing care to the center's patients according to all the WCC and hospital policies and procedures, care and safety protocols, and Clinical Services Practice Guidelines. Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
Urgent Care Senior Veterinary Assistant American Veterinary Group LLCUrgent Care Senior Veterinary AssistantSpringfield, MAUrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our clinic is seeking a Full-Time Senior Veterinary Assistant to help provide outstanding patient care, team leadership, and client service in a fast-paced, state-of-the-art urgent care clinic.
LPN 40 Hour Wound Care HealogicsLPN 40 Hour Wound CareHolyoke, MassachusettsUnder the direction of a Registered Nurse (RN) or Provider, the Wound Care Center Licensed Practical Nurse (LPN) provides wound-related and other basic nursing care to the center’s patients according to all the WCC and hospital policies and procedures, care and safety protocols, and Clinical Services Practice Guidelines. Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
Practice Manager, Central Intake Call Center Behavioral Health NetworkPractice Manager, Central Intake Call CenterSpringfield, MassachusettsThe Practice Manager is responsible for the day-to-day operational effectiveness, administrative oversight, and client experience across BHN’s CBHC and Behavioral Health Urgent Care: BHUC outpatient services. The Central Intake Practice Manager collaborates effectively with outpatient CBHC and BHUC clients while working closely with Access Intake, scheduling, administrative support, and crisis teams.
311 Call Center Service Representative Springfield City Council (Massachusetts)311 Call Center Service RepresentativeSpringfield, MAAnswers phone calls, listens to complaints or requests, takes down information, records each call, and determines what steps to take to resolve problem or fulfill request. Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service.
Call Center Marketing Specialist Yankee HomeCall Center Marketing SpecialistChicopee, MassachusettsIn this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services. Yankee Home Improvement , one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
Remote Health Insurance Call Center Representative (Temp-to-Hire) The MH GroupRemote Health Insurance Call Center Representative (Temp-to-Hire)Springfield, MassachusettsRemoteStrong work ethic and sense of responsibility toward teammates and customers, exemplified by punctuality and availability. The ideal candidate brings hands-on knowledge of health insurance, proven call center experience, and a genuine passion for customer service.
Retail Support Specialist DSIRetail Support SpecialistWest Springfield, MAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.