Customer Experience Coordinator MarshallsCustomer Experience CoordinatorDoylestown, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
NewSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
TSS - Call Center Supervisor PenskeTSS - Call Center SupervisorReading, PAFull timep>-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
NewTSS - Call Center Supervisor Penske Truck RentalTSS - Call Center SupervisorREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Northampton, Pennsylvania$20–$21 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Project Coordinator - Mega Victaulic CoCustomer Care Project Coordinator - MegaEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative Victaulic CoCustomer Care Account RepresentativeEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative - East Victaulic CoCustomer Care Account Representative - EastEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Project Coordinator - VDC Victaulic CoCustomer Care Project Coordinator - VDCEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Respond, analyze and/or resolve customer requests, inquiries, or problems by utilizing established procedures in a timely manner.
Customer Care International Account Coordinator Victaulic CoCustomer Care International Account CoordinatorEaston, PA2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. 3. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday Rotation TheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
Customer Care Coordinator HB Home ServicesCustomer Care CoordinatorHarleysville, PennsylvaniaAnswer incoming calls for the Home Service Teams to include HVAC, and plumbing service requests, billing issues, agreement enrollment, fuel requests and general customer concerns. Impact customer service experience by problem solving and turning frustrated customers into repeat customers- Creating the 5-star Experience.
Customer Care Account Representative - TEMP-to-PERM Victaulic CoCustomer Care Account Representative - TEMP-to-PERMEaston, PAResponsible to develop and improve the focus of customer relationship management with both internal and external customers as well as support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues. Perform quotation and order entry, edit and maintenance, handle all telephone, fax or email inquiries relating to freight, product application, or billing issues for primary accounts and other accounts as required.
Customer Care Agent Star Group LPCustomer Care AgentPAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Customer Service Representative - Family Care Solutions Herewith Inc.Customer Service Representative - Family Care SolutionsReading, PAYou will play a critical role in helping families take the final step to secure care, ensuring they feel supported and confident in their decision. As a Customer Service Representative , you will: - Make things easier: Provide clear, efficient solutions to families seeking care.
Customer Service Carlos Ramirez - State Farm AgencyCustomer ServiceEASTON, PENNSYLVANIA$15–$20 / hourCarlos Ramirez - State Farm Agency, located in Easton, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
NewCustomer Experience Team Lead Pencor Services IncCustomer Experience Team LeadPAResponsibilities include providing support to team on: Company Policies and Procedures Customer Service Sales and Retention Career development Coaching/Mentoring and assistance providing reviews and feedback Troubleshooting our services and equipment Teaching all proprietary software and resources to staff Development of new hires after training is complete Compiling statistical reports Attending required training for self-development Sending out email notifications to staff on reminders, changes or upgrades Attending necessary meetings WFM and scheduling assistance Batching Handling of escalated customer situations Handling agent inquires through online Slack Channel, support email and managers phone line Tracking escalation questions from our team to identify trends for training/coaching purposes Working Zendesk and social media responses Maintaining work order entry knowledge with assisting customers during dedicated inbound times Participating in leadership meetings Conducting Customer Follow Ups Assisting with testing and feedback on new processes and products Traveling to assist at local offices within our group at the counter as needed Other duties as needed. Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Phone, and Video (Stream & Live TV) Technology.
Allstate Insurance Customer Service Representative-Hybrid Johanna James-AllstateAllstate Insurance Customer Service Representative-HybridHarleysville, PA$40,000–$60,000 / yearAs a Insurance Customer Service Representative, you will be the frontline of our organization, assisting customers with their inquiries, resolving issues, and ensuring a positive experience with every interaction. Base salary is $40,000 to 60,000 based on experience with additional commissions and bonuses' and be part of a team that cares about both its employees and its clients.
Customer Service & Dispatch Coordinator Service 360 GroupCustomer Service & Dispatch CoordinatorReading, PA$22–$27 / hourFull timeWe are a growing Electrical, Plumbing, and HVAC service company looking for a motivated, organized, people-focused Dispatcher / Customer Service Representative with experience in dispatching and administrative support to help keep our operations running smoothly and our customers happy. You'll be the communication hub between customers, technicians, and office staff - helping coordinate service calls, solve scheduling challenges, and create an exceptional customer experience every day.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. • Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.
NewCustomer Service Representative Naviga Recruiting & Executive SearchCustomer Service RepresentativeHatfield, PANaviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges.
Customer Relations Representative - State Farm Agent Team Member Sandy Cohen - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberReading, PAApply today and start a rewarding career with The Cohen Agency where customer care meets sales success. Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
NewRetail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceAllentown, Pennsylvania$13–$15 / hourPart timeAt Elements Massage, our sales associates don’t just ring up transactions—they help clients commit to wellness, one meaningful interaction at a time. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.
Patient Services Associate Schwenksville Primary Care Penn MedicinePatient Services Associate Schwenksville Primary CareSchwenksville, PASchedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Easton, PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Customer Service Advocate- Billing St. Luke's University Health NetworkCustomer Service Advocate- BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Insurance Customer Service Representative Allstate Insurance Agency - Lorgia CicmanskyInsurance Customer Service RepresentativeReading, PAAs a Customer Service Representative in a local Allstate agency, you will play an essential role in supporting customers, strengthening community relationships, and serving as a reliable point of contact. By providing clear guidance and building trust, you’ll contribute to a positive customer experience and help the agency maintain strong, long‑lasting relationships within the community.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistAllentown, PennsylvaniaWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Eyewear Customer Service/Sales Advisor MyEyeDr IncEyewear Customer Service/Sales AdvisorDoylestown, PAOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
Warehouse Customer Service Representative GEODIS FF Germany GmbH & Co KGWarehouse Customer Service RepresentativePAPerforms clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
Customer Service Representative GraybarCustomer Service RepresentativeAllentown, PennsylvaniaLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Customer Service Representative Airgas IncCustomer Service RepresentativeAllentown, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Customer Service Advocate Diamond Credit UnionCustomer Service AdvocatePAMaintain and deepen current account relationships through cross selling; ability to understand how to present features, the corresponding benefits, and the value our products and services can provide to members with differing needs. Position Summary: Member Advocate - Retail provides exceptional member service experiences while handling member requests related to Credit Union product and services.
Teller - Customer Service Diamond Credit UnionTeller - Customer ServiceWyomissing, PAEssential Functions: Process daily member transactions in a prompt, accurate and efficient manner; these transactions include withdrawals and deposits, check cashing, transfers, advances of Credit Card and Line of Credit products, and redemption of saving bonds. Position Summary: Teller efficiently handles members' financial transactions while providing exceptional service and identifying opportunities where Diamond can assist members in achieving their financial goals.
NewCustomer Service Representative (Hybrid) The Guardian Life Insurance Company of AmericaCustomer Service Representative (Hybrid)Bethlehem, PA$42,830–$64,250 / yearThis preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers In this role, you will serve as a trusted resource for policyholders, helping customers navigate life insurance coverage, policy administration, payments, and account updates while delivering a professional, empathetic, and accurate service experience.
Warehouse Customer Service Representative GEODIS CareerWarehouse Customer Service RepresentativeNorthampton, PennsylvaniaPerforms clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
Eyewear Customer Service/Sales Advisor MyEyeDr.Eyewear Customer Service/Sales AdvisorDoylestown, PAFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
Customer Service Supervisor Marmaxx Operating CorpCustomer Service SupervisorHazleton, PennsylvaniaCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Relationship Coordinator Penske CorporationCustomer Relationship CoordinatorReading, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Registered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On Bonus SchuylkillRegistered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On BonusAllentown, PennsylvaniaProvides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
Customer Service Representative Graybar Electric Co IncCustomer Service RepresentativeAllentown, PALet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Care Continuum Partner - Medical Assistant SchuylkillCare Continuum Partner - Medical AssistantAllentown, PennsylvaniaFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.