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Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

<strong>Benefits:</strong><br/><ul><li>401(k)</li><li>401(k) matching</li><li>Bonus based on performance</li><li>Company parties</li><li>Competitive salary</li><li>Employee discounts</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Profit sharing</li><li>Training & development</li></ul><br/>

 Position Overview<br/><br/><br/>Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.<br/><br/><br/>Responsibilities<br/><br/><br/><ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Maintain a strong work ethic with a total commitment to success each and every day.</li></ul>As an Agent Team Member, you will receive...<br/><br/><br/><ul><li>401K</li><li>Salary plus commission/bonus/spiffs</li><li>No Weekends</li><li>Healthcare Insurance Benefits</li><li>Paid time off (vacation, holidays and personal/sick days)</li><li>Valuable experience</li><li>Growth potential/Opportunity for advancement within the agency</li></ul>Requirements<br/><br/><br/><ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent interpersonal skills</li><li>Excellent communication skills - written, verbal and listening</li><li>Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams</li><li>People-oriented</li><li>Organizational skills</li><li>Self-motivated</li><li>Detail oriented</li><li>Proactive in problem solving</li><li>Dedicated to customer service</li><li>Able to learn computer functions</li><li>Pride in getting work done accurately and timely</li><li>Ability to work in a team environment</li><li>Ability to multi-task</li><li>Ability to effectively relate to a customer</li><li>Bilingual - Spanish preferred</li><li>Property and Casualty license (must be able to obtain)</li><li>Life and Health license (must be able to obtain)</li><li>Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li><li>Must be available to work the following schedule: Monday thru Friday (No Weekends)</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.<br/><br/><br/>This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. <strong>By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.</strong> State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.<br/><br/>

Justin Kenney - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Billing

Business Growth

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Detail Oriented

Health Insurance

Insurance

Interpersonal Skills

Licensing

Marketing

Multilingual

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Risk Management

Spanish Language

Team Player

Time Management

Training Program

Training/Teaching

Writing Skills

Ability to operate various office machines including switchboard, adding machine, copy machine, etc. PHYSICAL REQUIREMENTS:NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.

<h3>Description</h3><br/><div><strong>GENERAL SUMMARY:</strong></div><div>Responsible for insurance service and account management for both personal and commercial clients.<br/>For more information, please visit the agency website: <a href="https://www.edgewaterins.biz" rel="nofollow">https://www.edgewaterins.biz</a></div><div><strong> </strong></div><div><strong>RESPONSIBILITIES AND DUTIES:</strong></div><ol><li>Help with servicing customer accounts including phone calls and walk in customers.</li><li>Completes insurance proposals and quotes for agents and producers.</li><li>Issues binders, endorsements, cancellations/reinstatement notices, etc.</li><li> Prepares and distributes certificates of insurance.</li><li>Maintain accounts on agency management system.</li><li>Processes insurance claims and loss notices.</li><li>Assistant Senior Customer Service Representative with renewals.</li><li>Regular and reliable attendance.</li><li>Assists with other job-related duties as assigned by manager.</li></ol><div> </div><div><strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></div><ul><li>Knowledge of insurance products and services.</li><li>Knowledge of Microsoft Word, Excel, Powerpoint, Outlook and Agency Software.</li><li>Ability to communicate with customers and co-workers in a courteous and professional manner.</li><li>Ability to multi-task, and function as a team player.</li><li>Ability to work with accuracy, organization, and attention to detail.</li><li>Ability to operate various office machines including switchboard, adding machine, copy machine, etc.</li><li>Ability to cross-sell insurance products.</li></ul><div><strong> </strong></div><div><strong>EDUCATION AND EXPERIENCE:</strong></div><ul><li>High School diploma or equivalent.</li><li>Proper insurance licenses.</li></ul><div><br/></div><div><strong>PHYSICAL REQUIREMENTS:</strong></div><div></div><div><strong> </strong></div><div>NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified.  </div><br/><h3>More Details</h3><br/><div>Monday through Friday 8am-5pm. No weekends<br/><br/><br/></div>

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Customer Care Jobs in Oakdale, IA

Customer Service Representative - State Farm Agent Team Member Justin Kenney - State Farm Agent

INSURANCE CSR Pinnacle Bank/Bank of Colorado

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